Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Would recommend to anyone
by Andre on 04/25/2019This was the smoothest car buying experience I have ever had. I never felt pressured and everybody was very friendly and knowledgeable.I'm pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Tacoma
by Paul on 04/18/2019updated 04/25/2019Associate was very good good, helpful and experienceThank you for the five-star rating, Paul! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Car maintenance
by Richard on 04/23/2019Good service. They took me early.We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Robert Thomasson, General Manager, (877) 735-3855
State inspection, emission, and tire rotation.
by Chris on 04/23/2019Polite, efficient, and fairly quick service.I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Camry Maintenance
by Thomas on 04/16/2019updated 04/23/2019I was scheduled for an oil change and the representative saved me time by suggesting to have my inspection and emissions test done at the the same time.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
tire service and inspection
by Mel on 04/16/2019updated 04/23/2019very professional associates and clean environmentHi Mel, thank you so much for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership. We appreciate your business, and if you ever need anything else, please be sure to let us know! Best, Robert Thomasson, General Manager, (877) 735-3855.
Toyota Care service
by Kenneth on 04/22/2019Friendly and easy to deal withTo say thank you is not enough, Kenneth! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Spitzer Toyota again! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Monroeville is the best.
by Laura on 04/20/2019The customer service staff. They are awesome!!! The carwash is nice. The waiting area is great.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service--Will Be Back
by Diane on 04/22/2019This has been the best experience for our family from dealing with Amanda for purchasing the Toyota and the service experience was excellent. No surprises and everyone was so helpful.Diane, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Mary
by Mary on 04/22/2019Car was ready when I requested. Service was explained.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855
great
by John on 04/22/2019really there was nothing not to like. very professionalThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Smooth experience from start to finish
by Megan on 04/20/2019I don’t think I’ve ever had such a positive experience buying a car before. Amanda was wonderful! She listened to me, answered any questions, and was very informative about the two cars I had looked at. I had brought my old car in for an… oil change that morning, and didn’t plan to buy a car that day, but came across exactly what I had been looking for in the lot while I walked around while I waited. She took very good care of me despite not having an appointment that day— walked us through every step, and was so nice and friendly from start to finish. The person who did the finance work was also great. Walked me through every bit, answered any questions.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
Dealership more like a friendship!!
by Roberta on 04/19/2019Everyone is so helpful and friendly!! I visit almost every Sat for a car wash and I feel like "family" lol.Thank you for the review, Roberta. We appreciate you taking the time to write about your experience. The weekend service is especially designed to be very fast and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great location, helpful sales staff, competitive prices!
by Elizabeth on 04/19/2019We really appreciated that Amanda came back in to help us pick our car and complete the sale!Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Robert Thomasson, General Manager, (877) 735-3855
Top notch expeirience.
by Pickle on 04/18/2019Easiest car buying experience I've ever had.Pickle , thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Robert Thomasson, General Manager, (877) 735-3855
State inspection
by Lynette on 04/16/2019Treated with respect. Car taken care of in timely manner. Service staff easy to interact with.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Brake Caliper issue
by Arthur on 04/10/2019updated 04/16/2019I really liked how prompt the appointment process was and how fast the problem was resolved.Thank you for the five-star rating, Arthur! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Tundra
by David on 04/16/2019No pressure and our questions were answered quickly and fully.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent service
by Eugene on 04/16/2019Great. Staff. Very reliable serviceWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service
by Daniel on 04/07/2019updated 04/15/2019Very quick service.Thank you for your great review, Daniel! We're glad to hear that our service department was able to provide you with such a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Until next time, take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzers Toyota is a top notch dealership
by Barry on 04/07/2019updated 04/15/2019Brian Flaherty TRULY listened and HEARD what I wanted & I got EXACTLY what I asked. A truly a POSITIVE experience. I live near Gbg Toyota but heard of Spitzers reputation & they exceeded my expectations. Ralph the finance man TOO, was very… helpful & explained clearly everything. Introduced to service dept mgmr & a top notch young man.We really appreciate your feedback, Barry. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025