Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Highly reccomended
by Jake on 05/28/2019My salesman was awesome and the whole process was quick and easyJake>, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
service department was friendly and efficient
by Lawrence on 05/21/2019updated 05/28/2019very friendly associatesThanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Survey Says:
by Patrick on 05/28/2019Friendly Staff. Deana makes me feel welcome.Patrick, thank you for the feedback! We are happy to hear about your positive experience at Spitzer Toyota Monroeville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
great service
by Laura on 05/26/2019All the personnel were nice. Charles (hope I have his name right) was attentive and took care of details well.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Fantastic Dealership
by John on 05/25/2019The entire experience was very pleasant. Great place to purchase a vehicle.John, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota Monroeville! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Great experience
by Syed on 05/18/2019updated 05/24/2019Convernience and appointment availabilityWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Customer
by WilliamHackwelder on 05/18/2019updated 05/24/2019The service we received. Thy exceeded expectations by far. Sales team was great.Thanks for the great rating, William. We're pleased that everything went well for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Will be buying a lot more Toyota’s from Spitzer
by Jeremy on 05/23/2019Our salesman Doug Marcoz was awesome to work with and was incredibly knowledgeable when it came to any questions we had. He made the whole care buying experience comfortable for us and took a lot of the stress out of the process.Thank you for the excellent review! It is great to know that Doug was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Best dealer around hands down!!
by Steven on 05/22/2019Was very patient with me I work a lot and the salesman Rudy was nothing but informative and not pushy. He worked around my schedule as I work 16 hours days. Jamie the sales manager is always happy to help to reach your goals even got me… the exact truck I wanted within 24 hours this is the second truck I got from here and will be going back for the wifeSteven, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt the Spitzer Monroeville team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Love it
by Sara on 05/21/2019Pleasant helpful staffThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Bad key remotes
by Eric on 05/20/2019Good communication was able to take advantage of courtesy shuttle to keep appointment. Was able to replace one of keys and ordered another.Eric, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Back to a Toyota
by Laura on 05/21/2019My salesman Ken was very helpful with all the questions I had and made the buying process quick and easy to understand. Thanks Ken.We are pleased to hear that you had an excellent experience with Ken and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Robert Thomasson, General Manager, (877) 735-3855
Oli Change
by Shashi on 05/20/2019I was waited on as soon as I drove inThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
5 star service
by Jennifer on 05/14/2019updated 05/20/2019We’ve been dealing with Spitzer since we bought our 1st Toyota Yaris. Now we own a rav4 and love it! Everything from purchasing a vehicle, to routine maintenance... nothing but 5 star service.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Good review
by Joseph on 05/14/2019updated 05/20/2019I shopped at Spitzer at the recommendation of employee Ed Swatsworth. I am glad that I did. I had a very negative experience at the dealership about 5 years ago and was hesitant to go back. The salesperson was very friendly and… knowledgable. She demonstrated that she wanted my business without being overly pushy.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
First service call
by Julia on 05/17/2019Kind and courteous people. Work done efficiently.We appreciate the kind words, Julia. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Deana is amazing
by Amanda on 05/11/2019updated 05/17/2019Deana is amazing she takes care of me every time that I come in there love her to death recommend the dealershipThank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Deana consistently takes care of you. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Review of service
by Patrick on 05/17/2019Fast, efficient and courteous. Jake did extremely well.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Friendly Professional Service
by Gregory on 05/16/2019Jake treated me like a real friend!Thank you for taking the time to write this review. We are pleased to hear that Jake was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855
Great buying experience
by Bryan on 05/16/2019Excellent salesman (Rutul), quality vehicle, fast processWe love hearing about customers that have a terrific experience at Spitzer Toyota Monroeville. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent service but noisy waiting room
by Janet on 05/08/2019updated 05/15/2019Well-organized, courteous, timely serviceThank you for the great feedback, Janet! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025