Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Rav 4 30,000 mi service
by Jackie on 08/12/2019very friendly service repsWe appreciate the kind words, Jackie. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Good service; pleasant sitting area
by Martha on 08/11/2019Your sitting area and the promptness of service I like the free beverages. Customer service staff members are all pleasant. Thank youThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent service and great selection
by Michael on 08/11/2019Our salesman , Rudy, was very knowledgeable, personable and very helpful... I would recommend his assistance ... I was never rushed and felt like he really wanted to help me get the right vehicleThank you for your great review, Michael! We're glad to have Rudy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Maintenance
by Steven on 08/02/2019updated 08/09/2019The clean and friendly atmosphereWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Subaru from Spitzer
by Christie on 08/02/2019updated 08/09/2019Salesment were patient. We selected car before insurance settlement was final. they kept in touch by phone and text.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Glad I stopped in!
by Tielle on 08/06/2019The sales associate was friendly as well as the other staff members, he wasn't pushy, he was knowledgeable about the cars. If there was something he was not aware of he didn't make up lies he went and asked. Josh was awesome!Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Purchase
by Mary on 08/06/2019Salesperson was informative, patient, and best of all, not pushy.There was no game playing. Everyone was helpful and made you feel like you mattered beyond a sale.Thank you for leaving us this great review, Mary! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Camry Tire Purchase and Installation
by Lawrence on 07/30/2019updated 08/06/2019The service was quick and excellent. Jennine was great to work with.Hi Lawrence and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jennine is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Great job Spitzer Toyota
by Ben on 07/30/2019updated 08/06/2019Easy to deal with, friendly, up front. Clean and modern facility.We appreciate the kind words, Ben. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
The Toyota Experience
by Deanna on 07/31/2019updated 08/06/2019Doug K was great. Kept me informed on every part of the process of the paperwork to buying the car. Kyle made filling out the paperwork so easy and explained each part in detail. Ben goes above and beyond for his customers and does… everything he can to give you the best deal.Hello Deanna and thank you for your kind words! Doug is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
My third RAV4!
by Joann on 07/30/2019updated 08/06/2019The people!! Everyone was terrific. When I first spoke to Matt Fuller I told him I really wanted to stay with the RAV4, but was concerned as I heard the new model width had increased and worried it would not fit in my garage. Matt brought… one over to test. I was sold. This is my third RAV4! Matt was great and I feel went above and beyond!Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Maintenance appointment
by Dorica on 08/06/2019My advisor was very helpful and friendly. The shuttle driver friendly and kind also.We appreciate the kind words, Dorica. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Tundra Service
by Clayton on 08/03/2019I like the staff. the work is done right.We appreciate the kind words, Clayton. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Loving my Rav4!!
by Selena on 08/05/2019The overall treatment of their customers is superb! They truly make leasing or purchasing a vehicle stress free. They will not hesitate to go out of their way to put you in the vehicle of your choice. This is my third lease with Spitzer and… wouldn't deal with anyone else. All of my experiences have been great. Thank you Matt for everything!!Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855
2014 MINI Countryman S
by Frederic on 08/03/2019I felt like I was a member of your community and treated like a friend or someone you hadn't seen in a long time and you were really happy to see again....great vibe overall.Frederic, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Robert Thomasson, General Manager, (877) 735-3855
Very satisfied customer
by Janet on 08/03/2019Was not chased down by salesperson. Was given time to look around unpressed.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Easy experience
by Charles on 08/02/2019Kenny was very professional, joked when needed and was very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Used 4Runner the positive experience at Spitzer Toyota
by Keith on 08/02/2019Just the no hassle pricing and the way I was treated by Rudy. He did a great job!We really appreciate your feedback, Keith. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855
Took care of my car
by John on 07/23/2019updated 08/01/2019Fast and courteousWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service!
by Pamela on 07/23/2019updated 08/01/2019Service rep kept me informed of necessary maintenance and information all day- The driver who took me to work and brought me back to the dealership was very friendly, very courteous --Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Service review
by Jason on 07/22/2019updated 08/01/2019Service took place when it was said to be scheduled. I was informed of what was happening and what the schedule allowed for. People were nice & service great.Thank you for your great review, Jason! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025