Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Excellent maintenance service
by Jim Fragomeni on 04/03/2024The maintenance service at the Spitzer Toyota service center in March 2024 provided to my Toyota corolla was excellent and professional and done without a long wait time . The service assistance provided from the service manager Jamas… Thomas was very professional and friendly and helpful throughout the process for the completion of the maintenance of my Toyota corolla.Thank you so much for your positive review, Jim! We are happy to hear that James took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Spitzer toyota: VIP service all the way
by Anand on 03/18/2024Fantastic support on the phone, they even called to double check my apt. James was a great technical advisor, solid work. The video review of work done was innovative. Bravo all aroundThank you for leaving James this positive review! He will be delighted by your willingness to refer him to others. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.
Buying was painless!
by ceebee on 03/16/2024Bought my Camry from Rutal. Did not feel high pressured. Working with Kyle in financing was a pleasure. Everything went seamless. Very pleased with everyone I encounteredThank you for leaving Rutal this positive review! He will be delighted to hear of your kind words and to know that you greatly value his service. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Spitzer Toyota goes above and beyond
by C A K 2024 on 03/14/2024From my first encounter with Andy Shah sales consultant to the support staff, Spitzer Toyota did not disappoint. It was by far the best purchasing experience for a new Toyota buyer. Andy was informative and not pushy; he answered my… questions without pressure and kept me informed of the arrival times of my new Venza Limited. it was delivered as promised and is a beautiful vehicle.Thank you so much for taking a moment to write us this excellent review! We are so glad that Andy took great care of you during your recent visit. Congratulations on purchasing your new car. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs.
Best maintenance in pgh area
by Cindy on 03/13/2024Always friendly and keep you informed at every stage. Deana Hicks was amazing. So kind and helpful.Cindy, Thank you for sharing the positive experience you had with Deana! We are delighted that she could provide you with 5-star service. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Blessed
by Rebecca Colaizzi on 03/11/2024Tyler Seddon was easy to work with it was a peaceful experience buying my Toyota everyone was very friendly.Thank you so much for your positive review, Rebecca! We are so glad that Tyler could provide you with a 5-star experience. Your satisfaction means so much to us. We warmly congratulate you on your new Toyota!
Very Satisfied
by Grandmother on 03/08/2024Extremely friendly and helpful. Assuring all concerns were addressed.We are delighted that our team could provide you with 5-star service, and greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.
Very Satisfied
by Sandy on 03/01/2024The service, knowledge and experienced workers, met all our expectations. Special acknowledgement to James Thomas.Hi Sandy, Thank you for sharing the positive experience you had with James! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. See you soon!
Knowledgeable service
by Tina camus on 03/01/2024Being a new toyota, my previous was a 2016 the service indicator came on so thinking it was time for my first oil change I made an appointment and took it in. Charles Carter was so thorough in explaining the service indications, such as… 5000 miles bring in it just to have a general go over 10,000 for oil change on the newer cars. He even took the time to write it on my service papers because my mom took my car to this appointment and he was sure I would have this knowledge going forward. Compared to how my previous dealer changed after "changing names" buying this car and service was all an excellent pleasant experienceThank you so much for your excellent review, Tina! We greatly appreciate the opportunity to work with you, and delighted that Charles took great care of you and met your automotive needs. It is our pleasure to serve you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
Good car, good experience
by Chris on 02/14/2024Came upon the toyota matrix by accident, was actually visiting spitzer in Dubois. Was very easy to set up an appointment to view the car, was given plenty of time to do a walk around, and the test drive itself was very good with varying… speeds. Rutul 'Rudy' was very low pressure and attentive. At no time did my daughter or I feel pressured into buying. All in all, a very pleasant experience.Thank you so much for your amazing review, Chris! We are honored to have had the opportunity to work with you, and so glad that Rutul could provide you with the quality care that you deserve. It is our pleasure to assist you in any possible for years to come.
Long time customer
by Colleen Scanlon on 02/08/2024I have been a customer for over 20 years. Except for one brief rough patch in the early 2000s, service has been very good. I feel that the service department hears me when there are issues. I do not feel pressured to buy other services. My… most recent experience with Mr. James Thomas was very pleasant and productive. He explained issues clearly. His smile is infectious.We are so appreciative of your continued business, and thrilled to know that James could provide you with a top-notch experience once again! We wish you the safest of travels until we meet again!
GREAT !!!
by BobbyVo on 02/06/2024Your choice for service at Spitzer should be James Thomas…. He’s enthusiastic, knowledgeable, efficient, and really seems to enjoy what he’s doing. Cares that customer is satisfied!!!Thank you for taking the time to leave us this 5-star review, Bobby! We are pleased that James could get your automotive needs swiftly taken care of. We wish you safe travels- on behalf of the entire team!
Great service
by Dan on 01/18/2024Great service. Deana Hicks is always so kind.Thank you for the kind words, Dan! We couldn't be happier that you enjoyed your experience here at our dealership, and that Deana provided you with good customer service. Take care!
As requested...
by Denman on 01/11/2024When you bring your vehicle in for5k maintenance intervals do a review with the technician for the work to be performed! The reason I'm telling this to you is to avoid unnecessary overlaps! I checked our vehicle in with Charles Carter!… We went thru what was required and avoided unneeded items like wiper blades that I just purchased at Advance! Tire rotation that was recently performed at Export tire! These are just 2 examples of overlaps in maintenance that would have been unnecessary and expensive! The maintenance they did perform was done professionally and documented! We appreciate the personnel at Spitzers Toyota personal in Monroeville PA!Thank you so much for your positive review! We are honored by your continued business, and so glad that Charles and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that we may help you with.
James Thomas
by Anne on 01/11/2024James Thomas helped me select the maintenance I needed on my vehicle. He explained everything completely and kept me updated on progress. The services were completed within the timeframe predicted, without any problems.Anne, Thank you for your 5-star rating! We are glad that James could get your automotive needs taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Love my Highlander
by Sue on 01/08/2024Great amenities for people waiting. James Thomas was polite, efficient and knowledgeable. Facility is clean.Thank you for your 5-star rating, Sue! Providing quality and efficient service is so important to us, and we are glad that James's efforts could meet your satisfaction. We wish you safe travels!
New Car Purchase
by R Jones on 01/03/2024Greatful for the service I received from Steven Skalka when purchasing my second new truck. Process was painless from start to finish, would definately purchase from Spitzer again.Thank you so much for your positive feedback about Steven! We greatly appreciate the opportunity to work with you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new truck!
Great Service
by Laura M on 01/03/2024I received great service for a maintenance visit. James Thomas was super; attentive and professional, he kept me updated of the progress of my service. My car was serviced in a timely manner. Having been sent a video by the service… technician of what was checked, the condition of each component and recommendations was a nice bonus.Laura, Thank you for leaving James this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that he took great care of you. Our customers' satisfaction is our utmost priority. We look forward to serving your automotive needs for years to come,
Great service at Spitzer Toyota
by George on 12/19/2023Our salesmanTyler Seddon was outstanding He was very professional and patient He went above and beyond what was expected to make our car buying experience areal pleasureGeorge, Thank you for leaving Tyler this wonderful review! We are overjoyed that he could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Wishing you the warmest congratulations on your new purchase!
Charles Carter
by Charles Carter on 12/12/2023They are Great Charles Carter very professional and most helpfulCharles, Providing quality and efficient service is so important to us here at Spitzer Toyota and we are glad that Charles's efforts could meet your satisfaction! We are thrilled to know that he was very professional and helpful. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Service
by Opalgem on 12/11/2023James Thomas was very helpful and listened to my request as to only perform the oil change that my car was in for and didn’t try to force other things on meOpalgem, We are grateful for you leaving James this wonderful review! We are thrilled to hear that James took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very helpful and listened to your request. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Volvo S60
Volkswagen Tiguan
Mercedes-Benz GLE-Class
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025