Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
Knowledgeable service
Written byon 03/01/2024
Being a new toyota, my previous was a 2016 the service indicator came on so thinking it was time for my first oil change I made an appointment and took it in. Charles Carter was so thorough in explaining the service indications, such as 5000 miles bring in it just to have a general go over 10,000 for oil change on the newer cars. He even took the time to write it on my service papers because my mom took my car to this appointment and he was sure I would have this knowledge going forward. Compared to how my previous dealer changed after "changing names" buying this car and service was all an excellent pleasant experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Toyota Monroeville on 03/05/2024
Dealer Response
Thank you so much for your excellent review, Tina! We greatly appreciate the opportunity to work with you, and delighted that Charles took great care of you and met your automotive needs. It is our pleasure to serve you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
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