Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Used car purchase experience
by Chi on 10/19/2021Fair price, no negotiation asked by buyerThank you so much for your positive review! We are pleased that we could provide you with a good deal, and we are so glad that we had the opportunity to do business with you. Please drive safely, and do not hesitate to let us know if there is anything that we can do to make your next visit a 5-star experience!
Inspection
by Janie on 10/14/2021James was pleasant and friendly even though he was handling several situations. I was taken care of as soon as I arrived. All of the areas of concern were addressed and I was told they would be taken care of. Deana was also friendly and… efficient at the service counter and checking me out. I loved that my car got washed also, a special bonus.Janie, Thank you for sharing this positive review! It is our pleasure to serve you, and we are happy to hear that James and Deana took great care of you throughout the entirety of your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855
Used car purchase experience
by Chi on 10/16/2021Clean and efficient place, used car is well prepared to assure confidence of buyerCongratulations on your new vehicle! We are so glad that we had the opportunity to do business with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Inspection
by Janie on 10/14/2021Friendly people, good customer interactions. Know my vehicle and answered any questions I asked.Janie, Thank you so much for your excellent review! We appreciate your business and will certainly provide you with nothing less than the same quality service in your visits to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855
Good work
by Krystyna on 10/15/2021No hustle, no problem, always pleasant representative handling everything efficientlyKrystyna, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to let us know how our team may serve you again!
Thumbs Up for Spitzer Toyota
by DJM on 10/15/2021personnel were friendly, available to answer questions, and knowledgeableThank you so much for your 5-star review! It is our pleasure to serve you. Please do not hesitate to let us know if we may be of further assistance to you in the future!
Car Inspection & Service
by Carl_F on 10/12/2021Staff was very nice and accommodating. I was able to pull my car right in and the service was done timely. I look forward to returning for future appointments.Carl, Thank you so much for your positive feedback! We are pleased that our team could get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!
Great Service
by Lois on 10/09/2021James was wonderful, helpful and pleasant.Lois, Thank you for leaving James this excellent review! We are pleased that he could be of remarkable assistance to you throughout your visit! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that James or the team may help you with!
JC MONE
by Jeffrey Cardamone on 10/06/2021Carlos malaspina was very friendly and hard working to get the deal done also went above and beyond to get a small scratch touched up before I drove away!Jeffrey, Thank you for leaving Carlos this positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Satisfied customer
by Eric on 10/06/2021My service advisor James Thomas has always been extremely helpful and accommodates all of my needs. He explaines everything thoroughly and makes sure everything gets taken care of for my vehicle, while going the extra mile. I also like to… thank the Mechanics for the work they do.Eric, Thank you so much for your wonderful review! Providing thorough and efficient service is always our goal, and we are delighted that James consistently meets your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Great place
by Lulu on 10/06/2021Everyone is extremely courteous and pay attention to all your needs. Also the bill you receive is very informative and explains every thing that was done to your car. Great place to deal with.Lulu, We appreciate you taking the time to leave us this 5-star review! Providing thorough and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle's ready for service!
A pleasant car buying experience.
by Eric on 10/06/2021I made my appointment for a test drive in the morning, met w/ Andy Shah who got me set up, answered all of my questions and checked in w/ me while everything was being processed and helped get me familiar with my vehicle. The financing was… timely and I was pleased with my experience overall.Eric, Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are pleased that Andy provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!
Spitzer delivers!
by Mark on 10/06/2021Work was done as quoted. Staff was courteous and professional.Mark, Thank you for your 5-star rating! We are glad that our team could get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you again in the future!
Best service advisor ever(Deana Hicks)
by Deana Hicks on 10/05/2021She was very helpful and informative. Her manners and politeness was fantastic. She makes you feel very comfortable. Deana Hicks is the only reason I keep coming back. Keep up the great work.Thank you for leaving Deana this wonderful review! We are happy to hear that she took great care of you and made you feel like the valued customer that you are! She will be honored to know how confident you are in her efforts. Please drive safely, and do not hesitate to let us know how she and the team may serve you again!
Spitzer Toyota Service
by Dave Summers on 10/01/2021I brought our 2017 Rav4 in for service. As is usual, James Thomas clearly explained the service recommended: our Rav4, Reba, needed rear brakes, tires rotated, and some needed fluids. Service was expedited quickly, efficiently, and fairly… priced. As I always say "The best incentive Spitzer Service has is a person of James Thomas' caliber helping customers feel appreciated as he and the techs take care of your automotive needs"!Dave, Thank you for leaving James this wonderful review! He will be honored to hear of your very kind words and to know how greatly you value his assistance! Offering top-notch service and deals is always what we aim for, and we will certainly provide you with nothing less in the future!
State inspection performed
by Mary on 09/27/2021Courteous, knowledgeable, on timeMary, Thank you for taking the time to leave us this positive review! Providing quality and efficient service is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service.
Service appointment
by Brian on 09/27/2021Friendly service advisors, quick service.Brian, Thank you so much for your 5-star review! We are so glad that we could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future.
Excellent Experience
by Ally on 09/23/2021Charles Carter was terrific in his general demeanor, customer service and in explaining things to me in a way I could understand. A welcoming and kind experience.Ally, Thank you for leaving Charles this excellent review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Spitzer Toyota
by Wendy on 09/21/2021Codey was amazing! he was professional, he called with every step of the work on my Camry!Thank you for your great review, Wendy! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Simple and quick
by Ben on 09/14/2021Got a State inspection done here for the first time and it was very simple and the desk person Deana Hicks was very helpful and got me sorted quicklyBen, Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you, and we are pleased that Deana could be of remarkable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Oil change
by Karen on 09/12/2021Quick check in and friendly attendant. I loved that you washed my car!Karen, Thank you so much for your 5-star review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again!
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025