Spitzer Toyota Monroeville
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Dealership Service Review
service Rating
Inspection
Written byon 10/14/2021
James was pleasant and friendly even though he was handling several situations. I was taken care of as soon as I arrived. All of the areas of concern were addressed and I was told they would be taken care of. Deana was also friendly and efficient at the service counter and checking me out. I loved that my car got washed also, a special bonus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Spitzer Toyota on 10/18/2021
Dealer Response
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Best, Robert Thomasson, General Manager, (877) 735-3855
ReportSpitzer Toyota on 10/18/2021
Dealer Response
Janie, Thank you for sharing this positive review! It is our pleasure to serve you, and we are happy to hear that James and Deana took great care of you throughout the entirety of your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
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