Customer Reviews of Robin Ford
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The following reviews are more than two years old. They are not included in the overall rating.
10 service reviews
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Great service leads to purchase
by Anthony C Elliott on 05/24/2021A 3year lease which of itself was a flawless experience, encompassed regular routine maintenance that was always a great, carefree nessecity, for my Ecosport. At the end of my lease I was so happy with Robin Ford’s attention to my car care… and service routine I decided to purchase the car. Who knows the car better than me and the TEAM at Robin Ford !Great Service Department!
by Speedmaster on 07/24/2019I recently brought my wife's car in for service. They guys were so helpful and diligent in keeping me up to date about the status of my repair(s). Plus, they ever gave me a 10% veteran discount! I will never go anywhere else for service… from now on.Great service, great prices, great people.
by JOEG on 06/06/2019I just bought and recently serviced a pre-owned F-150 at Robin Ford. They got me in and out in under 2 hours for a break job and tire rotation! Plus they gave me a 10% discount for being in the Navy. Great bunch of people and super… attentive. They now hav my business for life!Great Sales and Service departments!
by MrsDunlop on 12/31/2018Just bought another new SUV from Robin Ford. This is my 6th from them. Every time we go in, we are greeted with a smile and offered a beverage. Our sales person Jules was very sweet and she was not pushy at all. We got the exact Edge we… wanted for the price we wanted to pay! I tell all my family and neighbors that Robin is the place to buy and service any vehicle in Delco.They fixed a problem no other dealer could!
by PRS on 12/31/2018I had taken my F-150 into 2 other dealers, Springfield Ford and Pacifico Ford for a noise in the engine. Both dealers had my truck for over a week and couldn't fix the problem. I was very annoyed. So, I went took it to Robin Ford (which… I should have done from the start, because everyone told me they have the best service department in the area- even for non-Fords), and they had my truck for less than 36 hours, diagnosed the issue and fixed it! Those guys are great. They gave me a lower vehicle and kept me up to date throughout the entire process on what they were doing and how much longer they thought it would take! I'll never go anywhere else again!Terrible service
by John on 11/29/2018They totally disregard what I said and wanted ... they replaced the motor in my explore for my sun roof and was told they unclogged all the drains.. a few days later my car flooded again!!. Then tried to throw a 65 dollar discount they… gave me for their service.. NEVER AGAINExtremely satisfied customer
by Shaunholden on 08/05/2018Anyone with a ford car,truck,suv please i cant stress this enough please goto robins ford for any concerns or tech problems or just have a question my name is shaun h i live in Delaware county an i bought my truck preowned in nov 2017 ruby… red 2014 f150 ecoboost screw 6.5 bed. Anyway im not in anyway sponsored or paid by ford for this review this was real life experience. So i got my truck loved it still do an i take very good care of it so me an my wife were on 95 south heading home from picking up a pressure washer an all of sudden my truck decides to go from 6th gear at 65mph down to 1st gear by itself back tires locked up an almost killed us twice it was reving up by itself to then wrench light came on after all of this i was in a construction zone no shoulder limped it to on ramp from edgemont ave onto 95 south to get to safty meanwhile my mind was blown cars 18 wheelers are flipping us off beeping noone helped two cops pasted no help either anyway we get a tow it was late sun night i get it home call murphys ford mon morning an it then starts. So they tell me oh sorry this happened but we cant get you in for two weeks huh? I was pissed so called warrenty company asked them what can i do they said call other ford places so i called robins ford an rob service tech great guy said we are so sorry about this issue we can get you in on weds i said great had it towed there they had it for three days then called me again rob said hey we definitely found out the trans self destructed itself an it needs to be rebuilt we will go that route first if we do not succeed we will push a new trans threw on your warrenty omg really i said i was almost in tears cause i 4got to mention murphys ford asked me what happen after i told them we got strainded in middle of 95 plsying dodge ball with live cars an trucks heading at us at 90mph i didnt even get a oh man we are sorry or thank god your ok anyway they did however say it sounds like a trans issue well we hope its inside trans cause if it was something outside trans or leading to trans an caused trans to overheat an lock up youll be buying a new one we wont cover it. So i was convined murphys ford didnt give a [non-permissible content removed] about us or thst big warrenty they sound me up on they were by all means gonna try to find a way to make me eat a trans an he even told me about how much installed 5-8 k now why would they say thst if they wernt planning on blameing it on me. Well i got truck to robins no questions asked truck trans was completely overhauled an it feels better then it ever did an i was so sketchy leaving there shaking afraid of that night repeating itself but robins ford rob an steve in services department where the best guys ive ever met awsome work guys thank you so much it means the world to me i love my truck.Quick, good price and fixed it right!
by volkl1857 on 03/16/2018My wife had an Explorer that was out of warranty and we took it to a Ford Dealer closest to our home in Springfield. They had it for 10 days and couldn't fix the transmission correctly. So, I got it out of there and brought it to Robin… Ford and it took them 2 days to fix correctly, and they charged me 15% less than my normal dealer! From now on, I will only get my vehicles serviced at Robin Ford. They were courteous, kept me updated with the repair and didn't try to gouge me on the price the way the other Ford dealer did (Springfield). I highly recommend Robin Ford to everyone I know! Thanks Sean, Rob and Steve.Quick Service... great prices!
by edgeguy1 on 02/15/2014updated 08/02/2025I recently brought my wife's car into Robin Ford for a scheduled oil change. Upon arrival, Walt wrote me up and took my keys. 36 minutes later, not only did they change my oil, but gave me a complimentary tire rotation and multi point… inspection... for only $29 bucks. I was offered a donut and coffee and really enjoyed watching the olympics in their customer lounge. Robin Ford has a great staff, good prices and efficient and fast maintenance options. They are my new dealership for all our family's cars.Great service department!
by occ123 on 02/03/2014updated 08/02/2025I recently brought my truck in to get new tires. Not only did they give me a great price, but they offered me a rental car so I didn't have to wait around. Steve, Sean and Walt make you feel at home and really take care of me and my family… every time we come in. I've been coming to Robin Ford since the late 1980s, they truly are the best Ford dealership in the Philly area!
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About our dealership
We are family owned and operated since 1963. No matter what your automotive needs are, you can depend on getting the treatment and service that you deserve at Robin Ford. We're proud to hold the Ford President's Award for highest sales and customer satisfaction rankings in our area. To take the next step toward a vehicle you'll love, we invite you to call us directly anytime at 610-586-3600.
What sets us apart
We sponsor several youth sport teams as well as host various school charity programs such as Drive 4UR School and Toys for Tots.
Our top priority is to meet your needs and exceed your expectations. As a family owned and operated dealership since 1963, our dedication to customer satisfaction is the most important part of our business.
We sponsor several youth sport teams as well as host various school charity programs such as Drive 4UR School and Toys for Tots. Our top priority is to meet your needs and exceed your expectations. As a family owned and operated dealership since 1963
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (1)
- English