Robin Ford
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Dealership Service Review
service Rating
They fixed a problem no other dealer could!
Written byon 12/31/2018
I had taken my F-150 into 2 other dealers, Springfield Ford and Pacifico Ford for a noise in the engine. Both dealers had my truck for over a week and couldn't fix the problem. I was very annoyed. So, I went took it to Robin Ford (which I should have done from the start, because everyone told me they have the best service department in the area- even for non-Fords), and they had my truck for less than 36 hours, diagnosed the issue and fixed it! Those guys are great. They gave me a lower vehicle and kept me up to date throughout the entire process on what they were doing and how much longer they thought it would take! I'll never go anywhere else again!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No