Robin Ford
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Dealership Service Review
service Rating
Quick, good price and fixed it right!
Written byon 03/16/2018
My wife had an Explorer that was out of warranty and we took it to a Ford Dealer closest to our home in Springfield. They had it for 10 days and couldn't fix the transmission correctly. So, I got it out of there and brought it to Robin Ford and it took them 2 days to fix correctly, and they charged me 15% less than my normal dealer! From now on, I will only get my vehicles serviced at Robin Ford. They were courteous, kept me updated with the repair and didn't try to gouge me on the price the way the other Ford dealer did (Springfield). I highly recommend Robin Ford to everyone I know! Thanks Sean, Rob and Steve.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes