BMW Of Devon
Customer Reviews of BMW Of Devon
Review type:
Very pleasant experience
by Mr Brown 215 on 02/28/2024My sales person, Anthony, was very patient and knowledgeable about my BMW X3. He took his time with explaining everything I needed to know about my vehicle, and answered all of my questions clearly. The entire process was much quicker than… I expected it to be, and a lot more pleasant than I’ve had at other dealers. I would highly recommend this dealership if you have any anxieties about purchasing a vehicle. Devon makes it easy and painless. Thanks againGood buying experience
by JP on 02/21/2024My wife and I enjoyed the personalized service we received. We had no preconceived ideas about the vehicle we wanted. The dealership was patient and informative. We ended up getting a vehicle we love.We're delighted to know you and your wife had a great experience at BMW of Devon. We strive for patience and informative service - glad it showed! Enjoy the new ride!
Got a great deal on a 2024 X3!
by Holly P on 01/09/2024Brian DePaolo was so patient with all my questions. He’s a straight up, no bs guy. Highly recommend!Holly, we're glad to know Brian was able to assist you with all your questions at BMW of Devon. Thanks for recommending us and sharing your positive feedback. Safe travels ahead!
A+
by AE on 10/23/2023Davante was good, no pressure and courteous. The entire experience was seamless.We're happy to hear you had a great time working with Davante—he's sure to appreciate the kudos. Thanks for trusting BMW of Devon with your business!
Thanks for sharing your positive experience with Davante at BMW of Devon! We're committed to seamless service and hope to work with you again soon. Drive safely!
Service with a smile
by RB 1984 on 09/29/2023Davante is an awesome sales person. He treated me and my husband with respect. He didn’t pressure me to make my purchased. What he did do was professionally list all the great features that the car had and then explained the benefits of… buying my vehicle. He answered our questions without appearing annoyed. I suggest anyone looking for a high end car go and see him. A great personality goes along way!We're delighted to know Davante could be the ideal salesperson for you! Our BMW of Devon team is dedicated to providing detailed information and answering all questions without any pressure. We appreciate your recommendation — thank you!
Highly recommended!
by Doug on 09/14/2023It was a very smooth transaction overall. Drew was easy to talk to and deal with. He really knows the BMW brand and speaks with enthusiasm about the cars. He made the whole experience much better than what I was expecting and was… instrumental in my satisfaction with BMW of Devon. I will definitely be back.Doug, we're delighted to know that Drew made your experience at BMW of Devon a memorable one. We appreciate the positive feedback and look forward to seeing you again in the future!
Nice, hassle free experience
by Som Setua on 05/14/2023Very pleased working with this dealership. Right from my first interaction through their web portal, Alex, the internet sales representative, guided me through every steps towards the first test drive of my EV, keeping me updated on the… inventory, providing me the contacts for Brian D. Brian D was phenomenal in his every effort to make this a memorable experience for me. He showed all the available options and drew out an offer which I could not turn down. Actual deal was very technology driven - all digital. I just got one piece of paper - rest all were emailed. The car was nicely kept, clean and charged up for me. Support folks explained and clarified all my questions. I would definitely recommend this dealership.We are delighted to hear about the memorable experience you had at BMW of Devon, Som. It is a pleasure to know that Alex and Brian provided such exceptional service throughout the process. We're glad that the all-digital deal was executed smoothly and that you got a stellar deal. Thank you for recommending us, and drive safe!
Brian D. is excellent to work with!
by GSchaef on 04/14/2023BMW of Devon was welcoming as soon as you walked in. Staff is super friendly and Brian D. was easy to work with. From test driving the car to closing the deal everything went seamlessly . Thanks again.Brian and the entire BMW of Devon team are delighted to see your glowing review! Thank you so much for supporting our team and please let us know if you need anything down the line. Congratulations on your new car!
330i
by Buff on 04/12/2023Our sales rep, John Walden, was professional and courteous - made for a hassle-free and pleasant buying experience.Thank you for taking the time to share your positive experience with John Walden at BMW of Devon! We're thrilled to hear that he was able to provide a hassle-free and pleasant buying experience for you. Enjoy your new BMW and we hope to see you again soon!
Great buying experience
by Deepak on 03/12/2023Great people to work with, fast services and able to close deal in couple of hours..Thank you for the great review! It means so much that you are a happy BMW of Devon customer. Safe travels ahead!
Great car, easy going salesman
by Anthony on 12/22/2022Overall, I had a good experience. The used car I purchased was in good shape, and the salesman and staff were friendly and helpful. In particular - I had been searching for a car for months and Jamie, the Internet Sales Manager, did a nice… job of communicating with me from time to time to see how my search was going. His interaction is what reminded me to re-check Devon's inventory which led me to find the car I ultimately bought. Here are some things that could have made my experience better: - After the salesman and I agreed on price, I had a long wait, over an hour (closer to two hours), to be seen by the finance guy to complete paperwork. I would have preferred to go home and come back since I live close by, and the delay was never properly explained to me. - There were a couple of little things I asked about regarding the vehicle, and I got some lip service but ultimately I don't feel like they cared since they were getting the sale (deep cleaning chrome spots on the window frame, full-screen Carplay coding, removing unnecessary front license holder). Even offering to put a BMW plate on the front until I could take care of it myself would have been a nice touch, but that did not happen. I don't understand why BMW won't allow Carplay to take the entire screen if desired - it should be a user option! - The original financial write-up had the wrong price of the car. It had been lowered on the website. At best, that's an in-house communication problem. So make sure you're paying the correct latest/lowest price that's advertised! The remaining gripes are general BMW issues: - For some reason, most used BMW cars I see for sale are either black, white, or gray. I don't understand why there aren't more colors for sale - are fleets only buying black/white/gray? Those are boring and black and white are hard to keep looking clean. - Shame on BMW for stopping manual transmission on its base 3&4 series. I MISS MY STICK SHIFT ALREADY! :-) - BMW run-flat tires are loud and too expensive to replace. Not a fan. I would far prefer a spare tire and jack hardware.Great Car Buying Experience!
by Susan on 05/25/2022Customer Service! Love working with Andrew Krier. He is the BEST! Always a great experience! Buy all my cars there!Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Best buying experience
by Michael on 05/04/2022I love working with Kerry, he was on top of everything and got the car and price I wanted. He made the process quick and very easy!Michael, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from BMW of Devon. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great buying process!
by John on 04/27/2022My sales guy John Walden was great, and really had a nice way of discussing the options and presenting the cars. I really appreciated his guidance.John, John is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Awesome Service
by Rysheen on 04/20/2022Worked with Darryl Tate of BMW Devon, PA he was awesome and because of him we bought 2 new BMWs. Great customer service, will to go the extra mile to ensure service. Previously came from Driving Lexus and Mercedes (new) and because of… Darryl I will also be a future BMW driver and look forward to working with him in the future.Rysheen, thank you for your loyalty to our dealership and for taking the time to write this review. Darryl’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Excellent service
by K on 04/14/2022Anthony went above and beyond while helping us with the car buying process. Before we drove in from out of town, he made sure we had as much info about the car as possible, so we felt comfortable before we even got to the dealership. We… never felt rushed or pressured.Hi, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Anthony went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
New car buying experience
by D on 04/08/2022Great salesman, low key, no pressure, ample time to test drive several cars, both sales and finance worked to get a deal we could work with.Thank you so much for the wonderful compliments! We couldn't be more pleased to learn that you had an easy and pressure-free experience with us. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
A wonderful experience
by Craig on 04/04/2022JT was an amazing salesman, kept me up to date while I patiently awaited delivery of my new car. It was also awesome that I got to pick my own options. Love my new vehicle.Thank you so much for taking the time to share your feedback with us, Craig! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great car buying experience
by Irwin on 03/29/2022My salesman was Kerry, and he was referred to me from another customer. He was friendly, personable, and straightforward in his presentation of the car. I had checked inventory in advance through Edmonds. Although buying a car takes time,… he worked through the details of the transaction with me in advance so I knew what to expect and could consider the options. He contacted me later to see if everything was ok. He is a great representative for BMW.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kerry was able to meet your needs. At BMW of Devon, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Best of the Best!
by Antman on 02/25/2022JT and the Finance Manager were very easy to work with. They both were very efficient in their process. JT was not pushy or super salesy, which I very much appreciated. He was very responsive to my text messages and I knew what was… happening behind the scenes every step of the way.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Devon BMW
by Vincent on 02/22/2022Everything. Everyone was very professional and kept me informed through the whole process after ordering the car Would definitely come back and order my next carYour kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
The all new BMW of Devon is located at 20 Lancaster Avenue in Devon, PA right near the Devon Horse Show. We are open for service Monday through Friday 8am-5pm and Saturdays 9am-5pm. We will be expanding our fleet of BMW Service Loaner vehicles as well as providing shuttle services to nearby venues.
Please visit Sloane Automotive Group's All-New BMW of Devon in person. We think that you will be impressed and we are excited for the opportunity to serve Devon, Malvern, Norristown, King of Prussia, Berwyn & Wayne.
If you're in the market for a new or used car, you've come to the right place.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
It's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
by BMW of Devon on 02/29/2024