BMW Of Devon
Customer Reviews of BMW Of Devon
Review type:
Very pleasant experience
Great Experience ! Thank you, Devon BMW.
by Masu on 09/22/2018this was my first BMW experience and to be honest I am shocked. It't a different world. The team was extremely helpful and friendly. I went for what I thought it's a simple cosmetic thing, but the BMW advisor (Jackie) discovered a bit more… than that (potentially safety) and she advise for more investigations. She went through this case and did all by the book. Many thanksThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Todak General Manager - mike.todak@bmwofdevon.com
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Todak General Manager - mike.todak@bmwofdevon.com
Enjoying our i3 Purcahse
by John on 09/19/2018Our Salesman Brad was very knowledgeable, but never pushy. Made helpful suggestions, like taking the train to the dealership and made sure I was picked up when I arrived. Let us take our time to make a decision to purchase the i3.Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Todak General Manager - mike.todak@bmwofdevon.com
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent service and courteous staff
by Theresa on 09/14/2018updated 09/21/2018The staff members are pleasant and courteous. I rarely have to wait to see a customer service representative when I arrive.good buying experience
by Vincent on 09/17/2018sales rep, Greg DiRocco was very nice and not pushy. The dealership had a good inventory of vehicles to choose from.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com
Return Customer
by Mary on 09/10/2018Everyone was friendly, knowledgeable and very helpful. I am a return customer. I bought my car in the Spring and brought my daughter in the Summer to buy her first car.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service experience.
by Mike on 09/14/2018Very courteous and professional. Explained what they were doing every step of the way. I liked that I could set up an appointment via Txt and Anthony took care of it completely and followed up. I waited in the service area and liked the… work stations and wifi which allowed me to get things done.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Experience
by Sarah on 09/02/2018updated 09/11/2018Jacqui was the young lady that assisted me. She was extremely nice and accommodating. Unfortunately she had an emergency and the Sales Manager picked up my situation. All I can say is this Dealership absolutely went out of their way for me.… I am extremely appreciative of this team. What an amazing staff and facility.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Mike Todak General Manager - mike.todak@bmwofdevon.com
Quality Dealerahip
by Fran on 09/08/2018Courteous, prompt service with clear explanation of work required The use of a BMW “loaner” car is an awesome feature.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Love the Service a BMW of Devon
by Betty on 09/09/2018The customer service experience began when I puled into the service center. I was greeted by the attendant and taken into the service area where the friendly receptionist directed me to Anthony, Service Adviser. He was was excellent!… Anthony reviewed the expected service that was to be provided answered every question I posed and waited patiently for my insurance agent to fax the current insurance card since I brought an expired one. He escorted me to the customer waiting area where bagels and beverages were available. That was so welcome since I didn't take time to eat breakfast! When my car was ready, Anthony made sure I was safely in the car before returning to his office area.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Excellent service
by Darrell on 08/18/2018updated 08/24/2018Everyone was friendly and polite. My sales rep Darryl was very professional and keep me informed while waiting to finish the paperwork. I was waiting for a while due to the volumes and scheduled appointments that day but I was kept… informed and I was even offered dinner which was above and beyond expectations.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent Levels of Customer Support and Service Delivery
by Tyrone_J on 08/10/2018updated 08/15/2018The service representative and the entire staff exceeded my expectations. The overall experience allows me to look forward to my next visit with full confidence that I will be treated fairly and respectfully.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Excellent customer service
by Robert99 on 08/11/2018I limped in to the dealership with my BMW literally on a tow truck. I got excellent customer service from the service department, a fair deal on my trade in and ended up with a great deal on a new BMW. There’s a closer dealership to my… house but I will travel farther to deal with BMW of Devon.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great car buying experience!
by Babraham on 08/08/2018I had a great salesman Phil Milewski who went above and beyond to find me what I was looking for.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Mike Todak General Manager - mike.todak@bmwofdevon.com
X1 Lease Experience
by MDotson on 08/03/2018Friendly, knowledgeable, willing to work through X1 interests and lease transition. I would recommend this dealership to others interested in a BMW.We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Mike Todak General Manager - mike.todak@bmwofdevon.com
4Dollie
by BMW4Nonna on 06/03/2018updated 06/19/2018My experience with your dealership was top notch! Not only was I pleased with the service, but also how respectfully I was treated. Any and all questions from me were addressed immediately, and in a dignified manner. It was great to have… someone come to my house to sync my car to the garage door! And, while he was here he gave me a tutorial on the many features that were new to me. That was VERY helpful.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at BMW of Devon! If there is anything else we can do for you, please feel free to give us a call. Mike Todak General Manager - mike.todak@bmwofdevon.com
530 Lease Experience
by Barry001 on 05/31/2018Kerry Simmons spent all the time necessary (and more) to satisfy every possible point of interest and he understood every need and concern that I had. He made the experience more like visiting a friend.Thank you for leaving us such a great review. We're happy that Kerry did such a great job helping you with your vehicle. Please give us a call if there's anything else we can help you with. Mike Todak General Manager - mike.todak@bmwofdevon.com
GREAT EXPERIENCE
by richard309 on 05/19/2018Best selection of BMWs in Pennsylvania, professional sales staff, great buying experience, BMW genius was very helpful - appreciates a car fanatic (me)Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Mike Todak General Manager - mike.todak@bmwofdevon.com
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great dealership to buy from and get service done
by JosephLJR on 05/18/2018Fast, courteous and friendly service people and finished in time expected, Have purchased two vehicles and get both serviced thereThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent Service
by Garretttt2011 on 05/02/2018Eric was very helpful in understanding the few items I had a concern with. He was very helpful to find the resolution and kept me informed of the progress. Also, he was able to get me back in my car sooner than expected.Thank you for your great review! We're glad to have Eric on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great sales experience at Devon BMW
by DEVON_BMW on 04/27/2018My experience has always been great at Devon BMW! Kerry Simmons is the best sales advisor. Outstanding service with wonderful people.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Todak General Manager - mike.todak@bmwofdevon.com
Sales Experience
by Thomas130 on 04/21/2018Brad, sales, was extremely knowledgeable and took the time to understand what was important to us. The follow up to ensure we are happy with the our purchase and understand how to use the tech has been excellent.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Mike Todak General Manager - mike.todak@bmwofdevon.com
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
The all new BMW of Devon is located at 20 Lancaster Avenue in Devon, PA right near the Devon Horse Show. We are open for service Monday through Friday 8am-5pm and Saturdays 9am-5pm. We will be expanding our fleet of BMW Service Loaner vehicles as well as providing shuttle services to nearby venues.
Please visit Sloane Automotive Group's All-New BMW of Devon in person. We think that you will be impressed and we are excited for the opportunity to serve Devon, Malvern, Norristown, King of Prussia, Berwyn & Wayne.
If you're in the market for a new or used car, you've come to the right place.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
It's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
by BMW of Devon on 02/29/2024