Skip to main content

BMW Of Devon


20 Lancaster Ave, Devon, PA 19333 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (13) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Love the Service a BMW of Devon
Written by Betty on 09/09/2018

The customer service experience began when I puled into the service center. I was greeted by the attendant and taken into the service area where the friendly receptionist directed me to Anthony, Service Adviser. He was was excellent! Anthony reviewed the expected service that was to be provided answered every question I posed and waited patiently for my insurance agent to fax the current insurance card since I brought an expired one. He escorted me to the customer waiting area where bagels and beverages were available. That was so welcome since I didn't take time to eat breakfast! When my car was ready, Anthony made sure I was safely in the car before returning to his office area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
dealerreply on 09/11/2018
Dealer Response
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Report