Customer Reviews of Dick's Hillsboro Honda
Review type:
Hard working team
by Steverbeaver on 11/06/2016updated 11/21/2016Kelly was persistent in calling me, about 30 calls to get me in. When she was showing me cars she ran to go get it. Everyone there is a hard worker.honda service
by 123octchange on 11/03/2016updated 11/16/2016The employees are always so friendly and very polite. They are very knowledgeable. Loved how quick they were. Rich the manger in the service dept is always the greatest!Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Ruthie2000
by Ruthie2000 on 11/01/2016updated 11/16/2016Always helpful and service is excellent. I have a 2016 Civic and the few time I've experienced issues with the computer system in the car, they will take the time to trouble shoot the problem until an answer and solution has been found.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Dick's Hillsboro Honda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Fair quote and done on time
by CraigHolman on 11/03/2016updated 11/16/2016The repairs were completed properly and they even washed my Odyssey for me. ALIX even gave me discount for being a veteran.Thank you for taking the time to leave us a review and for giving us feedback. We're glad that Alix and the rest of the Dick's Hillsboro Honda service team were able to repair your car to your standards. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Thank you for taking the time to leave us a review and for giving us feedback. We're glad that Alix and the rest of the Dick's Hillsboro Honda service team were able to repair your car to your standards. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Honest, reasonably priced and friendly dealership
by PerseusRay on 11/01/2016updated 11/16/2016My experience on Dick's dealership has been great. The following words characterizes my impression of their service: - honest - friendly - reasonable price - prompt service - no surprises - nice waiting areaThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
oil change
by JRRRRRRRR on 11/01/2016updated 11/16/2016Shuttle to work and back to service center. Service was good, time it took was appropriate. I will come back.Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Car Service
by ravibs1984 on 11/08/2016Good Quality Service and I was given correct time slot based on my availability. Car was serviced properly and even they vacuum cleaned inside my car which was really good.We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Dick's Hillsboro Honda for your vehicle needs. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Hillsboro Honda
by Jean_Myrth on 10/29/2016updated 11/08/2016First they understood that we both would purchase--Jean and Myrth. Rachel C. was the first contact on the web and phone. She was SWIFT and yet not pushy while not overstating what she was not responsible for deciding. She connected us with… Anthony. He called to confirm the appointment. They met a fair price for the new car and a fair price for the trade in. Anthony was honest, direct, and good natured while being knowledgeable. Matt was also great and answered our "deal" questions clearly.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Rachel, Anthony, and Matt were able to meet your needs. At Dick's Hillsboro Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
ChrisPDX
by ChrisPDX on 10/27/2016updated 11/08/2016Short wait for service, good results, convenient location, access to mass transit. I generally don't use dealer service, you left a positive impression.It is wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Great salesperson, long process
by EGeakins on 11/05/2016My salesperson, Anthony, was friendly, thorough, and answered all my questions. I also loved that I could use the Costco pricing at the dealership.Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Dick's Hillsboro Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Honest, reasonably priced and friendly dealership
by drivefun on 11/01/2016testThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
You are my favorite Honda with all & Oil Canged too.
by EmikoYamauchi on 10/21/2016updated 10/28/2016I appreciate for your work very satisfied job & staff too. Also you will assured the next repair information, very helpful.EmikoYamauchi, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Dick's Hillsboro Honda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Happy customer
by Shanuss on 10/19/2016updated 10/28/2016Transparency of the work was impressive. They finished the work for much lesser that what was quoted. They were quick in completing the repairs too. I would recommendThanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Service
by Somers123 on 10/28/2016Our service adviser, Paul Gomez went above and beyond to take care of us! We were completely impressed with his attentativeness and attention to detail. He really rolled out the red carpet, and made us feel like his customers are his #1… priority. He was very thorough and addressed every issue we had, even helping us out with a loaner vehicle for entire duration of the repair. We are ecstatic with our experience at your dealership and loved the royal treatment we received there!Thank you for the awesome feedback! You're right, Paul is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
The New Car
by LouettaG on 10/24/2016We felt the saleman and manager listened to our needs then did their best to find answers that met both the dealership and our (the customers). It was actually a reasonable discussion that resulted in our buying the car we hoped to buy.We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Good Service
by Madhusudana on 10/12/2016updated 10/21/2016Great service, on-time delivery, nice staff... I liked it. It was not like an year ago, completely organized and well managed now.Hi Madhusudana and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Dick's Hillsboro Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
service appointment
by Paulmac56 on 10/11/2016updated 10/21/2016you can call at the last minute and get in for a appointment . work done well , and price is right .Paulmac56, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Very helpful personnel
by jomarief on 10/19/2016Alex kept me informed of what was going on with my vehicle during their investigation and price impacts. When it appeared they would need my vehicle for one more day, they gave me a loaner so I could come and go in a manner that was better… for my work and personal schedule. Alex was very thoughtful of my needs as a customer.Thanks for the kudos. It is gratifying to hear that you were received quickly by Alex and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Excellent First Visit
by DColeOhio on 10/15/2016The professionalism of all the servicemen. They greeted me with a smile and showed concerned about why I brought my car in.Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Paperwork
by Lester66 on 10/06/2016updated 10/14/2016We came back in to resign paperwork. Juan was super friendly and helpful, he made sure to point out all of the numbers and how everything was the same.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Oil change
by Hondafitfan2 on 10/06/2016updated 10/14/2016Friendly and helpful staff who explained what was done and why. Completed in reasonable time frame. Comfortable waiting room and good coffee.Thanks for your perfect review, Hondafitfan2! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Your Local Family Owned Honda Dealer. You make the Drive we will make the Deal! 2016-2017 Honda Presidents Award Winning store!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for taking the time to write this review. We are pleased to hear that Kelly was able to provide an efficient and overall positive experience. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
by dealerreply on 11/27/2016