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Tonkin Hillsboro Chrysler Jeep Dodge RAM

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Customer Reviews of Tonkin Hillsboro Chrysler Jeep Dodge RAM

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18 reviews
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  • Go see Allan!

    5 out of 5 starsby Leticia on 06/05/2025

    I was worried about my credit, but Allan made it happen. Great customer service all around. I recommend this place 100%
    • Leticia, we're delighted to hear Allan and the Tonkin Hillsboro Chrysler Jeep Dodge RAM team provided great service! Thank you for recommending us so highly.

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 06/05/2025

  • Ram Service Power

    5 out of 5 starsby Noah on 01/13/2025

    Great service and very fast and professional
    • This review means a lot to us, Noah! Thank you for choosing Tonkin Hillsboro Chrysler Jeep Dodge RAM.

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 01/13/2025

  • 2nd Jeep purchase from Tonkin Hillsboro!

    5 out of 5 starsby Teresa McDonald on 12/06/2024

    Randy May helped me get into my second Jeep! I returned to Tonkin Hillsboro (drove over 270 miles) to work with Randy once again on my purchase because he genuinely cares about his customers, he's extremely professional, and his depth of experience is evident. What an absolute pleasure and experience. I will continue to be a repeat [satisfied] customer - thanks again Randy!
    • Teresa, thank you for making the long drive to work with Randy and our team at Tonkin Hillsboro Chrysler Jeep Dodge RAM again! We're delighted to hear about your positive experience and look forward to seeing you back for future purchases. Enjoy your new Jeep!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 12/09/2024

  • Kaream was amazing

    5 out of 5 starsby Teresa Conway on 11/25/2024

    Not pushy at all. The process was smooth.
    • Teresa, thank you for sharing a great review of Tonkin Hillsboro Chrysler Jeep Dodge RAM!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 11/26/2024

  • Trusting customer

    3 out of 5 starsby Trusting customer on 11/24/2024

    Purchased my good year tires from Tonkin this time. Great tires. Alignment perfect. However, they damaged rims mounting the tires. What to do. Yes, write a review.
    • Thank you for sharing your experience with us. While we're glad to hear you're satisfied with the tires and alignment, it's concerning to learn about the damage to your rims. We would like an opportunity to address this issue and make it right for you. Please reach out at your convenience so we can discuss further steps. Thank you, Shawn Becker - Service Manager - shawn.becker@tonkin.com

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 11/27/2024

  • 6 Month Maintenance

    5 out of 5 starsby Lori on 11/21/2024

    Was treated extra special from the General Manager. I didn't know who he was at first but knew he worked there. He asked how it was going then he helped make sure I had everything I needed. Also, the coordinator made sure they had everything for the maintenance package coverage.
    • Lori, we're delighted to hear that our team made your experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM so smooth and easygoing. Thank you for sharing this positive feedback!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 11/22/2024

  • A very pleasant experience!!

    5 out of 5 starsby Cheryl Karlsen on 11/14/2024

    Fantastic experience! Jeremy made buying a new Promaster van a pleasure. Very responsive and answered all my questions mostly by text. After shopping around I was satisfied with the deal and everything went super smooth once I arrived to purchase the vehicle. Thank you again for all your assistance! I would be glad to do business together again.
    • Cheryl, we're delighted to hear that Jeremy made your experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM a pleasure! It's great to know everything went smoothly and you were satisfied with the deal. We look forward to assisting you again in the future!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 11/14/2024

  • Service appointment

    5 out of 5 starsby Mr Ransom on 11/04/2024

    Service department excellent, sales department not so fast at getting you into your new vehicle. Too many people involved to get everything done and you out the door.
    • Thank you for your feedback. We're glad to hear that our service department impressed you at Tonkin Hillsboro Chrysler Jeep Dodge RAM. We appreciate your patience with the sales process and will work on making it more efficient in the future!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 11/05/2024

  • Best Dealership in the PNW

    5 out of 5 starsby Steven A on 09/22/2024

    I’ve been a member of the Mopar family for over 10 years. I have been to more than a few dealerships in that time and can easily say Tonkin Hillsboro CJDR is, hands-down, the BEST dealership in this region. Their service department is quick, efficient, personable, and communicative. Darien made sure to keep me informed every step of the way; talked through the issues and recommendations, answered all my questions; and allowed me the time I needed to make the decision that was right for me. I will continue to bring my vehicles here for service moving forward. Ultimately, I ended up trading in for a newer, higher-trim model of the car that’s served me so well this last decade. For this, I worked worth Allan, who provided the best shopping / purchasing process I’ve honestly ever experienced — and we just bought my girlfriend a car six months ago (from somewhere else, unfortunately). Allan listened to what I wanted, answered all my questions, and managed my hesitations / concerns. I walked in with no forewarning to see what they had, and ended up leaving with the car of my dreams. Allan and the team provided a seamless, straightforward, no-pressure environment that again allowed me the information, time, and space I needed to make the best decision for my needs. 10/10 experience. Again, I’ve been to a LOT of CJDR dealerships on the West Coast and I can confidently say my experience at Tonkin has been unmatched from end to end. Even though this dealership is a 45 minute drive for me, this is now my go-to for service and sales moving forward. Thank you Darien and Allan!
    • Steven, we're honored to hear that Darien and Allan provided such an exceptional experience for you at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Your loyalty means a lot to us, and we look forward to continuing to serve your automotive needs!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 09/23/2024

  • Best experience!

    5 out of 5 starsby Chuck and Sue L on 09/14/2024

    We have had the best car buying experience in all our years of purchasing new vehicles this week at Tonkin Hillsboro CDJR. Our salesman was Randy May. He was the friendliest person with extreme knowledge of the vehicle we we buying. Negotiations went very well and we knew right away that this was the right deal at the right place. The finance director was Daniel. He was also great. He took the time to explain every detail to us of the whole process. All in all, it was the best experience ever and they went the extra mile to speed up the process so we could continue our special trip. Thank you to Randy and all the people we came in contact with for making this happen. We will always continue to use this dealership for future purchases.
    • Chuck and Sue, we're delighted to hear that Randy and Daniel made your experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM so exceptional. Thank you for choosing us, and we look forward to assisting with future purchases!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 09/16/2024

  • Excellent service

    5 out of 5 starsby JTVRPROR61 on 04/08/2024

    Like - easy to get appointments. Access to service rep when you call. Timely call backs from service rep.
    • We're glad to know that you found our appointment scheduling and communication at Tonkin Hillsboro Chrysler Jeep Dodge RAM efficient. We strive for timely responses, so it's great to see we hit the mark! Thanks for your feedback!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 04/09/2024

  • Sold car returned

    4 out of 5 starsby First 300 on 03/20/2024

    Working with Jeremy was great. I got the car that I wanted even after I thought it had been sold. I was a little worried though after the check engine light came on right after leaving the dealership. I found the wiring harness had been unplugged from the air sensor. Not sure how that happened but no big deal. It was a way to go for me as I live in Vancouver, but happy with the car so far.
    • We're glad to know that you had a positive experience with Jeremy and got the car you wanted at Tonkin Hillsboro Chrysler Jeep Dodge RAM. We apologize for any worry caused by the check engine light, but we're relieved it was an easy fix. Enjoy your new ride!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 03/21/2024

  • Oil change

    5 out of 5 starsby U Mtz on 02/25/2024

    Oil change was done on time
    • Thank you for sharing a great review of Tonkin Hillsboro Chrysler Jeep Dodge RAM!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 02/25/2024

  • Service with a Smile

    5 out of 5 starsby George Deines on 01/31/2024

    Allie was super! A very friendly and professional lady that took time to check and explain everything. Work was accomplished faster that expected and I was kept informed the entire time as to the progress.
    • George, we're delighted to know that Allie provided you with such a positive experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Thanks for taking the time to share your feedback!

      by Tonkin Hillsboro Chrysler Jeep Dodge RAM on 01/31/2024

  • Randy May at Tonkin Hillsboro CJDR was GREAT!

    5 out of 5 starsby Matt D on 10/05/2023

    Randy May provided my family an amazing car shopping experience! Car shopping is never fun (at least for me), but working with Randy on the purchase of our Chrysler Pacifica a couple weeks ago turned out to actually be kind of fun. A few things about working with Randy, 1) I genuinely trusted everything he said, 2) I felt like he treated us fair on the trade-in of our vehicle and purchase of the Pacifica, 3) he stayed really late (3 hours after the dealership closed) to work my family, 4) he was super kind and patient with our kiddos while the grown-ups worked on the deal and 5) even after the sale, Randy has provided great follow-up to make sure we're happy. Prior to this purchase I had never bought a Chrysler, Jeep, Dodge or Ram, but the next time I do buy (even if it's not one of those brands) I'm probably going to reach out to Randy at Tonkin just to get his opinion, because honestly... I trust him.
  • Randy May review

    5 out of 5 starsby Mark C on 01/23/2023

    I would personally like to thank Randy for the help on purchasing a used car. I am located 200 miles away and Randy researched all questions I had and sent photo's of car. With his help I drove those 200 miles and purchased the car, again Randy was very helpful to work with and would recommend him for a purchase of a car.
    • Thank you for the kind words. I enjoyed working with you and am super glad you got the car you wanted! Randy May (C) 503.708.7269 randy.may@tonkin.com Tonkin Hillsboro CJDR Business and Internet Sales Costco Auto Sales 767 SW Baseline St Hillsboro OR 97123

      by Randy May on 01/24/2023

  • Ready to help

    5 out of 5 starsby Rick Vaughan on 01/06/2023

    Randy and Brian did a great job of helping each other help me, as they slowly led me through the process of purchasing a new Pacifica van. In these days of low dealer inventory, I was able to purchase a van off the lot and avoid the 3-4 month delay from ordering a new vehicle. Thanks for your help.
    • Thank you for the kind words. I enjoyed working with you and am super glad you got the van you wanted! Randy May (C) 503.708.7269 randy.may@tonkin.com Tonkin Hillsboro CJDR Business and Internet Sales Costco Auto Sales 767 SW Baseline St Hillsboro OR 97123

      by Randy May on 01/24/2023

  • Outstanding

    5 out of 5 starsby Darren on 03/31/2022

    Our family has purchased 4 vehicles through Randy May over the past few years and he has always gone above and beyond to provide the vehicle to fit our needs.
    • Thank you for the kind words. I always enjoy working with you and your family. God Bless, Randy May (C) 503.708.7269 randy.may@tonkin.com Tonkin Hillsboro CJDR Business and Internet Sales Costco Auto Sales 767 SW Baseline St Hillsboro OR 97123

      by Randy May on 01/24/2023


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