Lithia Nissan of Eugene
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Customer Reviews of Lithia Nissan of Eugene
Review type:
Super Pleased.
by Ross McGregor on 05/07/2025
This was a great buying experience. The salesman (Trevor) was very helpful and later the sales manager ( Fadi) was very easy to work with. I would totally recommend them based on my buying experience.
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low ball used vehciles
by mrjim2 on 08/13/2010The prices on their used stuff is way out of whack. I recently bought a vehicle from them listed for 27 for 23k. It took some work to get them down to what I knew it was worth. Also, as further proof of my hypothesis, they tried to give… 9k for my trade in but was able to get them to 10k. This was slightly over edmunds trade in value estimate so caved. However, I checked their website today and my former vehicle is listed for 19k. My only advice is to know what your vehicle is worth before going in. The sales people I worked with were very nice and not pushy. If you have done your homework on values, you should be okay. Thanks to edmunds I was well informed going in and just stuck to my guns. They might act like you are breaking their balls, or startled when you offer way way less, but just be ready to walk out. This is pretty standard for most dealers I guess though. In the end I still believe a got a fair deal. The price for the new vehicle was good, and knew the best private party value of my trade in was about 12k. If they can sell my old trade in for 19k good for them. Nothing wrong with making money, just not huge amounts off me.Don't buy a used car from this dealer
by senior_cit on 03/27/2013updated 06/20/2025Nov. 2012 I went to the tent sales event and paid way too much for a car that I'm selling as soon as I can - not right for me, bad experience I'd rather forget. The 2 salesmen tactic was used with lots of pressure. I thought when one asked… me for my car keys that he was checking for features in my trade in (yes, bought from the same dealer new 2004). However, he drove it over to the finance tent and started unloading my belongings and putting them in the car that they had negotiated with me. Cold day getting dark. I had no internet access to check on the sale price which was not listed but handwritten on a piece of paper. I was told several times that the balance owing to the bank on the car would be the price. No evidence at the tent or 2 days later at the dealership that price was based on a bank balance owed. By the end of the 5 hour tag team experience I was tired, cold and worn down. Avoid this dealer, they don't play fair!Lithia Nissan in Eugene
by John_fab322 on 11/16/2013updated 06/20/2025First of all, the lithia Nissan website was easy to navigate and they had a much bigger selection then most of the dealers in my area. I started my search online, sending inquiries to multiple dealers to try and find the best price on my… Altima. Surprisingly most dealers did not even respond to my requests or gave me the run around and wouldn't give me there best price. When I inquired online thru the lithia Nissan website, my salesperson Kyle, called me minutes after sending in my request. He was very good at answering my questions and not only did he give me there best price up front, he also offered to deliver the car to me at no extra cost! The service I received was far above my expectations and I would highly recommend this dealership. I have sent a few friends in since then, and they to had great experiences. Thanks, John faborino Bend, Oregonamazing buying experience
by JM154 on 11/16/2013updated 06/20/2025I've been to many dealerships in the area, and everywhere I went I was greeted by pushy car salesman... But not this place! Amazing service from beginning to end. I would recommend this place to anyone.Best deals, Best products, and Great people
by ddddirty_dog on 11/12/2013updated 06/20/2025When shopping for a new Nissan, I drive past several other dealers nearer my home, because I prefer Lithia Nissan in Eugene. I am not a person who is easily pleased, but I wholeheartedly recommend this dealership. I have already bought 2… new Titans there, and I expect to buy another new car from them in the near future, because they always give me the best deals, on the best products - and because the sales staff, managers, and service department are always friendly, helpful and professional.Stephen H. is great to work with!
by EugeneMom on 12/02/2013updated 06/20/2025My Subaru broke down recently and I thought it was a good time to check out getting an electric car. I called up Lithia Nissan of Eugene and was fortunate to be connected with Stephen H. Stephen picked me up at my house (remember, my car… was kaput) and answered my million and one questions about the Leaf. He and his boss made me a fair offer for my car and did not pressure me to buy a Leaf. In the end, I decided to get a year or two more out of my Subaru, but I will definitely come back to Lithia Nissan, and Stephen H. specifically, when I am ready for my Leaf. It is nice to know there is a place where they understand that these decisions are hard and don't try to twist your arm.Above and Beyond
by EmmaWatkins on 11/11/2013updated 06/20/2025About two months ago I purchased a vehicle at this dealership and not only was it easy and pressure free but the treatment after I drove away that first time set this car buying experience. Chad my salesperson really took the time to make… sure the vehicle was suiting my needs like he told me that he would and anytime I called him with questions on how all the stuff works he was very patient and willing to walk me through them. He even went as far as remembering my sons football game and called me just to see how it had went. He really showed that he cared. He even sent me a dozen cookies just to thank me. I went into this experience scared being a single mom that I would get taken advantage of but found the guys down there to be just the opposite. I was comfortable and when the manager JJ came out to explain my options to buy the car he made it very clear and did everything I asked of him to make it fit in my monthly budget. I recommend anyone go into Lithia Nissan if there looking for truly exceptional service and a fair and honest price.
About our dealership
John, Thank you for taking the time to share your experience. I am so happy that Kyle and the rest of the team were able to make it a pleasurable one. We look forward to serving your automotive needs in the future. Sincerely, Rob Bennett General Manager
by lithianissan on 11/25/2013