Lithia Nissan of Eugene
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The worst dealer in Eugene
Written byon 03/13/2015
I bought a certificate pre-owned 2013 Nissan ALTIMA S from Lithia Nissan of Eugene in December 2014. However, I hate the way they treat me. First of all, they don't negotiate price at all. Secondly, this dealer even did not want to give me a format they forgot to give me. Can you imagine a certificate pre-owned car without format? As a former customer, I suggest potential customers think twice to buy a car from Lithia Nissan of Eugene. You could try, but be prepared to get a bad buying experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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lithia_motors on 03/20/2015
Dealer Response
Hi Jack,
On behalf of Lithia Nissan of Eugene, I would like to apologize for your frustrating experience with our sales department. The situation youve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and wed like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon.
Sincerely,
David Raff
General Manager
Lithia Nissan of Eugene
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