Lithia Chrysler Dodge Jeep Ram FIAT of Eugene
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Customer Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Eugene
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New Gladiator from Lithia jeep in Eugene.
by Mack Wilson on 03/13/2024
updated 03/20/2024
Just purchased a new Jeep gladiator from Lithia. It was one of the smoothest transactions ever. Only had to be at the dealer for about 1 and a half. Our salesman was Dion he was very professional and helpful.
82 reviews
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A+ Dealership
by Veronica and Floyd Lind on 01/31/2021This was the smoothest car buying experience I’ve ever had. Our salesman John Lamboy was very courteous, explained everything about the vehicle, he was just as excited for us as we were and was sure that we didn’t have any questions before… leaving. The finance gentleman Devin was super accommodating as well. He also made sure we understood all the paperwork and options that we were selecting.A great team to work with!
by R Shire on 12/10/2020I enjoyed working with the entire Lithia Eugene team. I live in Bend, but chose to do business with Lithia Eugene due to their professionalism, quick response, and efficiency. I was in and out of the dealership within 90 minutes with my new… vehicle.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Ryan Brown, General Sales Manager
Ram 1500 Shifter replacement
by Carolyn M on 11/15/2020I wanted to give them 5 stars, David F. was great to work with related to handling my oil change and getting the shifter replaced. However, I wasnt impressed by Lithia/Dodge, or maybe David, for not going the extra mile for me related to… the costly repair. My pickup only recently went out of warranty based on time (Sept 2020). The first week of Nov. the shifter gave me a warning and ended up needing to be replaced due to a faulty component. I asked if they could extend some courtesy towards the warranty and was told, "No, it's out of date so that's that." No discussion with the Service Manager or anything. As a loyal customer who purchased a top of the line pickup, Ram 1500 Laramie Limited, the recent expiration (3 years) and low miles (32K), I hoped they'd go above and beyond to make this right. Take this into consideration when purchasing and having service done here.Excellent Service Department
by Misty Q on 06/09/2020Seth at Lithia, was extremely helpful in getting my daughter's car in quickly and ready for travel. This included checking and changing her brakes, a transmission flush, oil change. He was in communication with her through out the day and… the car was ready the same day and the quality of the work was top notch. I was extremely pleased in the professionalism and courtesy that Seth gave to my young daughter. It feels so good to be able to send her in for repairs on her older car, knowing that she will be treated with the same courtesy as they would to me. We will continue to use Lithia for our needs!Patient and kind!
by Amanda on 05/25/2020The sales associate that I worked with was wonderful! Brian Fisher. I contacted him in the morning before I left my home at the coast, to ensure that the truck I was interested in was still available. He was able to answer many questions… over the phone, and when I arrived he was fully committed to giving me the best experience that I could have with such a big decision. He was very patient and friendly, and I never felt like I was being pushed to make a decision. He spent several hours walking me through the process, making sure that I was comfortable with all of my options and decisions. I will highly recommend him to everyone looking to buy!!Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team
Great service
by Dana on 05/14/2020The service was quick, the staff was friendly, and the waiting area was clean & easy to keep socially distanced.Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team
They did it again!
by MaryE on 12/04/2019Once again we were able to find the perfect vehicle at Lithia Dodge in Eugene we traded in our jeep which we loved to get a 2020 ram Laramie. It’s the absolute perfect vehicle for us and we’re very happy to be starting the new year with a… beautiful new truck our salesman Dane once again helped us and we’ll be back for our next vehicle when is time.2007 Dodge Ram
by DodgeRam on 11/29/2019Tim is the best service advisor. He provided up front details and clean update when the tech was done with checking my 2007 dodge 1500 Ram. Being working with Tim for 11 years.above and beyond
by RAM_2500_x2 on 10/31/2019after about a week of indecisiveness on our part, inventory coming and going until we decided on which 2 trucks to purchase, LITHIA Eugene found what we were looking for, brought them in from out of state and worked a deal that was… beneficial to the both of us. they were responsive, and attentive while patient and respectful. will do business with them again.Pleasant Experience
by Shannon on 09/17/2019Shopping for a car is not high on my list of things I love to do, but my experience with Lithia and especially our sales person, Dakota made it a pleasant experience. I love my new Jeep!Grand Cherokee
by Hannah on 09/16/2019My experience with Lithia buying my car was absolutely amazing. Robert, our sales guy was probably the best salesmen I have ever worked with along with Devon in the finance department. Both of them made the process so easy! The detail shop… really messed up the interior of my car and Robert and Devon made sure that my car would get taken care of, so for them.. I am thankful!Exceptional
by Cannon on 09/03/2019I got in to the dealership for my oil change, had them replace my fuel filters and rotate my tires. Service was fast! I was out of there by 12:20PM! Every one was courteous and striving for customer satisfaction! This is the best… dealership I have worked with in my sixty five years on this earth!Excellent Experience
by Troy on 05/22/2019updated 05/29/2019This was truly the best car buying experience I've had. My salesman was knowledgable and helpful and no pressure.easy-peasy
by greytowner on 05/17/2019called in for a recall. part ordered, contacted me for appointment a week later after part was received. courteous and prompt at arrival. repair done with expedience. Very satisfied.Great expirience
by TH on 04/05/2019Daylon was friendly and easy to work with on the purchase of this vehicle.Service Visit
by Steve on 03/20/2019I have always appreciated Dave Franklin and the help that he gives me when I come in. This visit was no exception. I was also very please with the speed of the service as it only took about one half hour. My only concern is that… when my vehicle was done, the tech parked it in the driveway behind a pickup and then another vehicle was parked directly behind mine. Dave Franklin happened to be there and so he helped guide me out of the tight spot. I would recommend an area where cars are parked after their service visit rather than in the same area where arriving vehicles are parked. Thanks for the great service!!Steering Strait
by Donald on 02/14/2019Had an issue with my steering where it was fighting me to turn, took it in and they found the problems and corrected them, now it drives great and does not fight me. It took two days total but it was worth it.Great Service
by Hudson on 01/25/2019Guy at Lithia was courteous, helpful, and prepared a list of needed future service providing me with time to save for those services.Great Service
by Steve on 01/14/2019Fast, friendly service at a reasonable price! Will be going here again.Quick Service
by AngelaB. on 12/27/2018updated 01/05/2019Called on a Wednesday and was offered an appointment for Thursday morning. My car was ready 2 hours after I dropped it off. The service adviser listened to my complaint and accurately passed it on to the technician. There was an updated… available that resolved the complaint.owener
by joe on 12/19/2018updated 12/28/2018lithia did a great job
About our dealership
Veronica and Floyd, we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Ryan Brown, General Sales Manager
by Lithia Chrysler Dodge Jeep Ram on 02/10/2021