Customer Reviews of Kendall Lexus of Eugene
Review type:
Kendall Lexus Eugene, Or
2020 Lexus RX350
by Lord John on 07/01/2020We traveled 300 miles from Seattle because we couldn’t find the car we wanted. They had everything ready for us. It was a great experience.Thanks for making the trip all the way from Seattle for the purchase of your new Lexus!
Easy to work with, Great experience!
by ENelson on 06/06/2020We found a late model RX online and they worked with us to get everything setup before we made the drive to Eugene. It was totally worth the drive! The car was in perfect shape, they were easy to work with, and overall a great experience.Eli Nelson, we're glad to hear you enjoyed your buying experience.
Lexus RX350
by Melishan on 06/05/2020Our 2017 Lexus RX350 is the SUV I dreamed of owning. We bought it new at Kendell Lexus in Eugene, OR. We are proud of our purchase, and so grateful for the service at Kendell that we drive 160 miles round trip to have our Lexus serviced… there. We highly recommend Kendell, also our Lexus RX350.Thanks for the recommendation, and have an amazing day!
Great experience
by Jeanne O on 06/04/2020Great experience. Honest, thorough, timely. Kept me updated and shared the details of repairs to make sure I fully understood. Great customer service.Jeanne, we're glad to hear you enjoyed your visit.
Great Service!
by RickHarder on 03/24/2020I have purchased 5 vehicles from Kendall over the last several years. Currently driving an ES as well as a GX460. I routinely bring them in to Kendall for all my servicing. My service contact, Erwin, is wonderful. They take great steps… to ensure that my needs are met in a timely fashion. Their technicians are factory trained and as far as I can tell, do an outstanding job keeping both my vehicles in excellent shape. Kendall Lexus has been easy to work with and I am very satisfied with the results. I highly recommend them if you are considering a new car or for their service.Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to share your positive experience. Have a great day!
Dixie
by Dixiehudd on 01/24/2020I’ve purchased several new cars and RV’s in my life and this was the best experience I’ve encountered. Kobe listened to me explain what I wanted and in minutes he directed me to exactly what I was wanting. Kobe was extremely… knowledgeable and informative about the automobile and the technology. I would recommend Kobe to my family and friends looking to purchase a car.We appreciate you taking time to leave us feedback. Thank you for the recommendation, and have an amazing day!
Jane Rincon
by Jane Rincon on 01/20/2020The service at Kendall Lexus is always exemplary! Each detail is given strict attention and the customer is treated with the utmost respect.Good Service
by Herblady on 01/14/2020Always get good service from them. Friendly, conscientious, and accommodating.Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Go Kendall
by Pasttom on 01/14/2020Kendall Lexus fight hard for your five star rating and they earn it.Jason & Dana Pangs
by Jason & Dana on 01/04/2020Sales Consultant Jorge Bautista and Sales Manager Neil Manser were exceptional. 10/10. They provided us with great options. They were very patient and assisted us for hours as we couldn't make up our minds. It is a Lexus and quite a big… investment. They accommodated all our requests. At the end of the transaction, we felt like we got the best deal. Much appreciated. Highly recommended! Jason and Dana P.Thank you for taking the time to let us know about your experience with Jorge.
Kendall Lexus
by debshe5 on 01/04/2020Our salesperson Jody Clark was very helpful and knowledgeable about our Lexus. Jody went above and beyond with assisting us with how to manipulate the navigation system and setting up the bluetooth feature radio station and many other… features our Lexus has. Thank you Jody!If you have any further questions about your new Lexus, please give us a call. We're always happy to help!
Great experience with Kendall Lexus!
by Mike D. on 12/27/2019updated 01/03/2020The staff at Kendall Lexus is incredible. They made the buying process so smooth and they were incredibly accommodating. We worked with Mike Morrow and he was extremely kind and knowledgeable about the different cars and features. I… usually hate car shopping but Lexus felt like a different experience. I feel like part of the Kendall family now!We're happy to hear you had such a positive experience with our team!
Car Servicing
by Francis on 12/23/2019Have had cars from KendallLexus for 10 years. Never have I had a complaint. Always did their best to follow through on all problem situations.Hello Francis, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Vehicle service at Lexus Eugene Oregon
by Barbara on 11/27/2019It's a pleasure to visit the Lexus dealership, everyone is so friendly and helpful. Doesn't hurt that they have great coffee and cookies either. The staff makes you feel special.Lexus check-up and upgrade
by annediller on 11/20/2019My Lexus needed to have new software installed to upgrade the GPS system. They did a few other services also as I live 3 hours away and cannot get to the dealer easily. I am so glad I have a Lexus!Annediller, thank you for sharing your positive experience!
Kendall Lexus service center
by jodyclark on 11/12/2019updated 11/19/2019Quick, seamless and then they clean car inside and outThank you for taking the time to let us know how we did. We hope you have a great day!
Kendall Lexus
by jeandyb on 10/15/2019updated 10/22/2019This was a wonderful experience purchasing a car from Kendall Lexus in Eugene, Or. Mike Morrow went out of his way to insure the purchase negotiation went smoothly. Thank you Mike!Jeandyb, we're glad you had such a wonderful buying experience with us!
RX Service
by Penelope on 09/27/2019People are always polite and helpful, explaining things if I ask.If you have any further questions, please give us a call. We're always happy to help!
Amazing Experience
by Bebek's on 09/19/2019Cooper Gould was awesome. Very helpful without being pushy.Thank you for your feedback. We are glad to hear about your buying experience with Cooper.
Brake service
by Professor P on 08/23/2019Extremely courteous and professional staff. Reasonable labor charges. I have two Lexus vehicles and the service on both has been excellent.Professor P, we're glad you had such a wonderful experience with us!
35K service
by Steven OO on 08/23/2019Irwin was outstanding as always!!!!Steven Oo, we are very happy we could provide you with a positive experience!
We take great pride in doing what's right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. That's why Kendall Auto Group's mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs is always important to our customers, so is being treated with respect. That's why we build relationships for the long haul.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- English
- Spanish
Bendbuter, your wonderful feedback and rating mean a lot to us.
by Genesis Amador on 08/31/2023