Customer Reviews of Kendall BMW Of Bend
Review type:
Car Owner
by HowardK on 06/21/2023
Chris Root at Kendall BMW of Bend was very professional, knowledgeable, competent and extremely efficient in handling the trade-in of my Jeep and effectuating the purchase of my new BMW M850i. It was truly a pleasure working with Chris.
22 reviews
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Car Owner
by HowardK on 06/21/2023Chris Root at Kendall BMW of Bend was very professional, knowledgeable, competent and extremely efficient in handling the trade-in of my Jeep and effectuating the purchase of my new BMW M850i. It was truly a pleasure working with Chris.Thanks for the 5-star review!
Satisfied and Elated i4M50 Owner.
by TonyMerrill on 06/15/2023So, I was hunting for the elusive I4M50 from my hometown of Portland, OR. I e-mailed every BMW in Oregon and Washington, and luckily the dealership in Bend had an "allocation" open up from a customer who cancelled. Stefan Wutte, one of… the employees in Bend, e-mailed me right away, and everything since has been just plain 10/10 customer service. Stefan helped me "build" the car I wanted, gave me estimates on timing in terms of getting the car, kept me apprised of all the steps in the process, and ultimately delivered me my wonderful new ride this June. He even set me up with a "Genius" at the Bend dealership who can answer my many questions. :-) I just wish their dealership was closer to Portland! Thanks to Stefan, Chris, Ian, David, and the rest of the "team" that helped me in this quest. I am thrilled with the result!!!Hi Tonymerrill, we are very happy to have provided you with such a positive experience!
Awesome Buying Experience!!!
by Jerry & Mary on 06/09/2023Thank you so much to Max, Chris, and Ian for an awesome buying experience. Max was super helpful and knowledgeable about the vehicle. Chris was super helpful and got us processed without delay. Ian was fantastic on the backend with help… on warranty and additional services. We can recommend BMW of Bend without hesitation!Hi Jerry & Mary! We're so happy we were able to help you out!
Great experience at BMW of Bend
by eyalgoldman on 02/13/2023Chris Root and Ian were great to work with. Got a great price, even in this market. The team at BMW of Bend has always been great. This is my 6th BMW I have bought or leased from BMW of Bend.Hi Eyalgoldman, we are very happy to have provided you with such a positive experience!
Purchased BMW X5 from Kendal BMW Bend Oregon
by Bill McD on 04/05/2022My sales advisor was Tyson. I had an outstanding experience of selecting and purchasing the vehicle. It was fun. Tyson guided me through the process with a smile and provided very helpful advice.We couldn’t be happier that Tyson provided you with a great car buying experience. We look forward to your next visit! Take care!
Car buying experience at BMW of Bend
by Dale Jansen on 02/27/2022We went to look for an Audi Q5, but they were in short supply and had a $2,500 surcharge because of their scarcity. Our client advisor, Tyson Mairs, suggested we look at a BMW X3, which I thought was a smaller car, but it was ideal.… Throughout our testing and buying experience Tyson was very helpful and informative. He also had a great sense of humor, which made everything very relaxing. I told him he was a great representative of the dealership.If you have any further questions, please don't hesitate to reach out!
BMW Porsche Audi has amazing deals
by Sherri N on 01/05/2021If you're in the market for a new or used BMW, I highly recommend BMW Porsche Audi of Bend, Oregon. Our sales consultant, Max, was a knowledgeable, genuine, no-pressure professional who effortlessly walked us through the purchasing process… with ease. Instead of feeling "sold" like I have in the past, I drove off the lot knowing that BMW Porsche Audi of Bend will be the first and probably only place I go when I purchase my next vehicle. Thanks Max! I LOVE my new BMW.Sherri, we are so pleased you enjoyed your visit to BMW of Bend!
BMW
by Clint&Bobbi on 12/23/2020updated 12/30/2020Great sales experience. Max was superb as were all the other helpersWe appreciate your positive review of your recent experience with us!
USED BMW Purchase
by ChrisM805 on 12/02/2020Great experience is purchasing a used BMW. I don't buy cars often, and this is only the second car that I have bought from a dealership. The sales and finance team were a pleasure to work with and made the process super easy. Thanks to… Ian and the rest of the Kendall BMW team.BMW 330i xDrive - Excellent Buying Experience
by asqualli on 10/11/2020I had an excellent experience getting my new BWM 330i xDrive from Kendall BMW of Bend. The staff were very professional from the hour I made my first call inquiring information about the vehicle to the final hour of signing all the… paperwork. Because of the ongoing wildfires that hit CA, OR, and WA, my flight was canceled. Kendall BMW of Bend reached out and offered to pay for my air ticked and accommodation as a compensation for my inconvenience. Although my flight to Bend was a late evening flight, the staff extended their hours beyond the working hours to accommodate my needs. I was also picked up from the airport upon my arrival by Max who has been extremely helpful and responsive throughout the whole process. All the paperwork was ready upon arrival for execution. The process took less than 20 min, which was amazing. The Vehicle was in the show room ready to for its new owner :) I highly recommend the BMW of Bend to any customer. The dealer also matched my rate from Bank of America to smooth the process. However, I wish they could have provided a better rate as i had an excellent credit score. That was the only one thing that was missed, but i do not think it is a big deal.Doesnt get much better
by blkchum on 07/22/2020Purchase of M8 Competition . Flawless from start to finish. Only goal was to work with meWe are happy to hear that you got exactly what you wanted out of your car-buying experience with us.
Great Dealership
by MrswLker on 05/05/2020Friendly staff. So happy with my purchase and the whole experience. I will only buy my cars from here.We are happy to hear that you got exactly what you wanted out of your car-buying experience with us!
Proud new BMW owner
by Conscious on 09/17/2019I thought I was just browsing and ended up trading my 17’ outback for a 19’ X3 30i. I felt lucky just being in the dealership and having never experienced a BMW myself, I was apprehensive. My salesman made it an easy process to evaluate my… trade and purchase options. I have no regrets. I’ve put about 500 miles on her in six days. Can’t wait to put even more on!Congrats on your new X3! Thank you for your feedback. We are happy to hear about your buying experience.
Fred
by Black BMW on 09/13/2019Purchased my X5 off of my 36 month lease. Transaction handled by Kendall BMW promptly & professionally, very satisfied with my 7 year experiences in Bend, Oregon with Kendall BMW.Congrats on your purchase! Thank you for sharing your experience.
JP
by JPjpjpjp on 06/24/2019I wish I could recommend these people, but I cannot. I will go elsewhere to by BMW in the future.Hi there, we would like to get some more details about your experience with us to learn how we can improve your experience for future visits. Please contact our General Manager, Jessica Dominic, directly at (541) 382-1711 at your earliest convenience. Thank you and we hope to hear from you soon.
Fantastic BMW, great service!
by heatherman on 05/13/2019The sales mgr explained what we were getting, features, etc. and was a good listener. Not pushy and fair with terms. The car we ordered arrived earlier than expected, and exceeded my expectations; especially its performance. They kept… the paperwork minimal and it made for a smooth transaction. Thanks, we'll be back.Paul Heatherman, we're happy to hear you had such a positive experience with our team!
BMW of Bend
by D. C. Keyser on 03/07/2019I purchased a 2019 BMW from BMW of Bend, OR. Jeffery is an excellent salesperson. A few months ago my wife was having her car serviced and mentioned to Jeff that I was looking to trade my 2015 Audi diesel. Jeff called me right-a-way and… invited me to take a test drive. I indicated that I wasn’t ready. He followed-up several times over the next few months. I appreciated that very much because it is important to keep yourself in front of your prospect. and for the prospect to know they really want my business. There was no high pressure. We were getting to take a long road trip and the Audi needed tires before the trip so I called Jeff and set up an appointment. He is terrific and I bet the best salesman at this dealer. He is very polite, professional and knows the product inside and out. The purchase process was very streamlined and he offered me a very good turn-in value for the Audi. The Sales Manager, Christopher is also very nice and greatly assisted with the transaction. Absolutely no high pressure. The dealership has like a single garage just off the showroom where they deliver new cars. It was cold outside and I was very impressed. Jeff thoroughly went thru the entire cars systems and fully explained them. In addition he offered for me to come back as many times as I needed for re-training. Also note noteworthy is that I had done business with the Audi side of the dealership and have been overwhelmed by the courteous, the knowledge and the fair pricing of the service. I give this dealership a 10 out of a 10 rating. D. C. Keyser5 stars
by XXXX55555 on 02/01/2018updated 02/08/2018Our sesman Alex Barnes and the BMW team did a great job for us. Clear, fast and efficient - and we got a great X5!Show for your car somewhere else.
by cwvandy on 01/03/2016Before Kendall purchased the VW, Porsche, BMW, Audi dealership in Bend I had purchased new BMW and a new VW tdi Jetta. Once the emissions cheating scandal came out about VW diesels, I asked Kendall what they were going to do for me as a… loyal customer. The answer was that as a loyal customer they would "make me whole The truth: they would do nothing. Absolute zero. I was willing to BUY a brand new 320 BMW if they would give me a pre-cheating scandal trade on the Jetta. No deal. They essentially told me "tough luck"...the value of your Jetta has tanked and you have to deal with the loss. They sold me the Jetta. They misrepresented its "clean diesel" qualities. They may not have know of the problem at the time, but as a dealer they should share in covering my loss of value. DO NOT SHOP HERE. If anything happens to the value of your car you will carry the full burden. They can not be trusted to protect you or keep their promises. Buyer beware.Hi cwvandy- We just wanted to take the time and thank you for your review. While there is not much we can do at the dealership level regarding the VW Emissions issue, we sincerely apologize if your experience with our dealership was frustrating. Please know that we will be taking your review to the entire team so that we can handle this issue better in the future. Please reach out to our General Manager, David Thompson, at 541-382-1711, if you have any further questions or concerns. We look forward to serving you better in the future The Kendall BMW of Bend Team
Best and easiest car purchasing experience ever!
by Leesa777 on 09/10/2015️I recently had the pleasure of purchasing a 2009 BMW, sight unseen, from Kendall BMW of Bend. I cannot say enough good things about the entire experience. The description of the car was spot on and Trevor was amazing to work with.… Within 24 hours the car was delivered to my front door in Medford. They took exceptional care getting the car to me in a completely enclosed trailer and it was exactly what I thought I would be getting. I feel that everyone from my sales guy, Trevor, to the sales manager, George, and last but not least, Bruce, who delivered the car, went above and beyond my expectations! My only regret is that I live too far away to have Kendall tend to any service needs I may have in the future! Great job guys!Kudos to Kendall of Bend!
by hgarnerrealt on 12/26/2014Trevor at Kendall BMW of Bend has my vote for rep of the year! After a year of shopping, his diligence in finding me the right car put me in the driver's seat. Thank you to the entire staff at Kendall Bend for an enjoyable experience.
BMW 2 Series Gran Coupe
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About our dealership
Our mission at BMW of Bend is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate, as well as the environment. It means going above and beyond every day for the people who mean so much to us-our customers.
What sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day.
For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Thanks for the 5-star review!
by Genesis Amador on 06/29/2023