Kendall BMW Of Bend
Dealership Sales Review
Before Kendall purchased the VW, Porsche, BMW, Audi dealership in Bend I had purchased new BMW and a new VW tdi Jetta. Once the emissions cheating scandal came out about VW diesels, I asked Kendall what they were going to do for me as a loyal customer. The answer was that as a loyal customer they would "make me whole The truth: they would do nothing. Absolute zero. I was willing to BUY a brand new 320 BMW if they would give me a pre-cheating scandal trade on the Jetta. No deal. They essentially told me "tough luck"...the value of your Jetta has tanked and you have to deal with the loss. They sold me the Jetta. They misrepresented its "clean diesel" qualities. They may not have know of the problem at the time, but as a dealer they should share in covering my loss of value. DO NOT SHOP HERE. If anything happens to the value of your car you will carry the full burden. They can not be trusted to protect you or keep their promises. Buyer beware.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes