Kendall BMW Of Bend
Dealership Sales Review
I had an excellent experience getting my new BWM 330i xDrive from Kendall BMW of Bend. The staff were very professional from the hour I made my first call inquiring information about the vehicle to the final hour of signing all the paperwork. Because of the ongoing wildfires that hit CA, OR, and WA, my flight was canceled. Kendall BMW of Bend reached out and offered to pay for my air ticked and accommodation as a compensation for my inconvenience. Although my flight to Bend was a late evening flight, the staff extended their hours beyond the working hours to accommodate my needs. I was also picked up from the airport upon my arrival by Max who has been extremely helpful and responsive throughout the whole process. All the paperwork was ready upon arrival for execution. The process took less than 20 min, which was amazing. The Vehicle was in the show room ready to for its new owner :) I highly recommend the BMW of Bend to any customer. The dealer also matched my rate from Bank of America to smooth the process. However, I wish they could have provided a better rate as i had an excellent credit score. That was the only one thing that was missed, but i do not think it is a big deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes