Kendall BMW Of Bend
Dealership Sales Review
I purchased a 2019 BMW from BMW of Bend, OR. Jeffery is an excellent salesperson. A few months ago my wife was having her car serviced and mentioned to Jeff that I was looking to trade my 2015 Audi diesel. Jeff called me right-a-way and invited me to take a test drive. I indicated that I wasn’t ready. He followed-up several times over the next few months. I appreciated that very much because it is important to keep yourself in front of your prospect. and for the prospect to know they really want my business. There was no high pressure. We were getting to take a long road trip and the Audi needed tires before the trip so I called Jeff and set up an appointment. He is terrific and I bet the best salesman at this dealer. He is very polite, professional and knows the product inside and out. The purchase process was very streamlined and he offered me a very good turn-in value for the Audi. The Sales Manager, Christopher is also very nice and greatly assisted with the transaction. Absolutely no high pressure. The dealership has like a single garage just off the showroom where they deliver new cars. It was cold outside and I was very impressed. Jeff thoroughly went thru the entire cars systems and fully explained them. In addition he offered for me to come back as many times as I needed for re-training. Also note noteworthy is that I had done business with the Audi side of the dealership and have been overwhelmed by the courteous, the knowledge and the fair pricing of the service. I give this dealership a 10 out of a 10 rating. D. C. Keyser
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes