Customer Reviews of Regional Hyundai
Review type:
Great service
by Buyer on 03/23/2024
Kevin was very helpful and made it an easy experience.
267 reviews
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Friendly, Courteous, and Professional
by TomC. on 02/11/2019I never considered Hyundai until my insurance agent recommended looking at a Santa Fe and I am so glad I did. Once I parked my car I was met by Bill Chaalan who was friendly, courteous, and professional. He asked what I was looking for so… he could try to match me with the best vehicle. Since I only knew I wanted to look at the Santa Fe and not which model he asked all of the right question so he could determine which one was the best fit for me. The best part was I told him how much I was looking to spend total and he made no effort to try and convince me to go more than I wanted and I must say I appreciate that. The Santa Fe was a great car and he was able to explain each feature so I could understand it as I am not a "car guy". Once back at the lot I realized there were a few feature the SE was missing that the SEL had but was out of my price range by a couple of thousand. After talking to the owner he got the price down on the SEL to under what I was going to pay on the SE buy $1000. Plus they gave me $6000 for my truck and to be honest I only thought it was worth $5000. Once we had agreed on a price I went and did the finance portion and found the finance manager to also be friendly, courteous, and professional. He gave me a few extra options I could get on protection but was not pushy when I declined which I thought was great. Once done with finance Bill got me hooked up on BlueLink and then introduced me to the service department and set up my first appointment. Once again the Service department was friendly, courteous, and professional. Finally Bill took me out to my new car after it had been detailed and gassed up and went over a few more features and made sure that I understood everything. Finally he took a picture of me and the car and said if I needed anything to give him a call. I must say for 20 years my former wife used to by cars every other year so I have dealt with a lot of dealerships and salesman. I can honestly say Bill has been the best hands down. I would send family, friends, and co-workers not only to Regional Hyundai but to Bill specifically. Thanks for the great experience.Thanks
by John_bullard on 02/09/2019Thanks to everyone that helped get my wife and me back into another vehicle. They have great people that work there an are really friendly an consider what you are wanting.So happy!!
by Megan on 02/09/2019My husband and I drove home today in our new 2019 Santa Fe and we love it!! The folks at Regional Hyundai were awesome. Troy was so easy to talk to and Robert walked us through all the paperwork. It was the beat car buying experience I’ve… had and hope to have many in the future with them.Disappointed
by Disappointed101 on 01/29/2019updated 02/04/2019This dealer is not the same dealer of the past. I have purchased two cars their previously. They no longer care about making/keeping you as a long term customer. They care about the sale today and that is it. They didn't get the sale today… and they won't get the next one. Sad I ended up at a Chevy dealer to buy a Hyundai. I even went back to Regional to let them know just how frustrated I was. I had hoped they would sincerly apology for the issues. As soon as I told them we'd purchased from another dealer they basically refused to talk to me. Even though I told them we will be buying another car later this year and another one probably within the next year. If no one from Hyundai cares about how we were treated we may have purchased our last Hyundai.Disappointed
by Disappointed101 on 01/29/2019This dealer is not the same dealer of the past. I have purchased two cars their previously. They no longer care about making/keeping you as a long term customer. They care about the sale today and that is it. They didn't get the sale today… and they won't get the next one. Sad I ended up at a Chevy dealer to buy a Hyundai. I even went back to Regional to let them know just how frustrated I was. I had hoped they would sincerly apology for the issues. As soon as I told them we'd purchased from another dealer they basically refused to talk to me. Even though I told them we will be buying another car later this year and another one probably within the next year. If no one from Hyundai cares about how we were treated we may have purchased our last Hyundai.Great Service
by Gabby on 01/13/2019Our salesman Troy, went above, and beyond to get us the best deal!!First Hyundai
by FirstHyundai on 01/05/2019My best experience buying a vehicle. No high pressure sales tactics. The salesman was attentive to all questions and requests as I decide what model best suited my needs. I look forward to returning for my next purchase.0 stars wasn’t an option.
by John-B on 01/03/2019I bought a truck from them and traded in my old truck here recently. I asked the salesman (who was recently fired) what the price was on the new truck and he told me $22,911. They were going to give me so much for my previous truck and… before they even laid eyes on it they told me they would give me $8300. After I gave them all the specs of it, they said maybe $6000-$6500. As I continued towards buying the new truck, I was really aiming for my payment to be X amount of dollars and they said I would get a great deal on the truck. Turns out, after looking at the contract a little more closely, I noticed that the actual asking price of the vehicle was almost $5000 more. On top of that, something I noticed while test driving it but didn’t think much of it, was a vibration in the truck once I got it up to 55 or better and it pulled to the right. They took a look at it and rotated the tires and balanced it. After 2 hours of sitting at the dealership, when they said it would only take an hour, they said there was another issue. They told me there was a dent in the driveshaft and said it was 4000 miles old. 1) how do they know it’s 4000 miles old and 2) I had had the truck for 13 days. The thing I didn’t think much on I should have said something about before I bought it. That’s on me but the damages themselves are not. That’s crap.Troy Payne is amazing!!
by Ashcruz13 on 12/29/2018updated 01/03/2019I have been trying at so many places to trade my car in and had no luck. Troy was amazing! He got me in a new car and I love it!!Great experience!
by Blake_M on 12/28/2018updated 01/03/2019I been shopping around for a new SUV and this place was very helpful in helping me find my new car!Good Experience!!!!!
by mg-2 on 12/28/2018I had already spoken with a salesman and then I called and told him I was coming and ask him to have the car pulled around and ready to be looked at and when I arrived the car was parked right at the door, this was great! My salesman was… very helpful and answered my questions and even showed me other vehicles so I would be sure. The process was very good, once I said yes, I was on my way home with in the hour and that was fantastic. Thank YouGreat
by TrevorBernard on 12/18/2018Every thing was great, Severin answered all my questionLove my Sonata
by Kaeiso on 12/17/2018Regional Hyundai really worked as a team to assist me in getting the car, price and trade in I was looking for. Many thanks.Thank you Steven
by Jacob.Rowland on 12/13/2018Was in and out only spent 2 hours there all the paper work was ready and cars lined up for me to look at very friendly will go back to service my vehicle worked with Steven he did a great job thank youLove shopping for cars at Regional
by Steven on 12/12/2018Steve was very helpful and knowledgeable about the car I purchased. We love dealing with himExcellent Service
by Beverly-L on 12/12/2018Troy was an Excellent salesman, he listened to exactly what I was looking for and he made the process seamless.Great job
by Anita_B on 12/10/2018I want to thank Steven Hinojosa..he never put pressure on me and answered every question I had without hesitation....I never felt like I had to do anything I didn't want to...he was honest, polite and very understanding...never had a car… experience like this before....Thank youFantastic experience
by JKing on 12/03/2018updated 12/10/2018Salesman Steve was extremely professional, courteous & willing to assist. Willing to work within our budget and believe we purchased a nice vehicle. One of the best car buying experiences we’ve had. Highly recommended.Knowledgeable salesman
by khanks74 on 12/08/2018Finally found a salesman that knew all about the car that I wanted. He was kind and worked with me. He told me he was always available if I had any questions. An excellent salesman!In the Blue
by MsBlue on 12/06/2018Great salesman ! Very friendly business.Awesome Job
by MS on 12/03/2018The guys worked together to get me into my new car and I am so very blessed and proud to don’t business with them and I will continue to do business with them in the future
Hyundai Santa Fe
Hyundai Palisade
Hyundai Elantra
Hyundai Tucson
About our dealership
#1 Hyundai Dealership in the state of Oklahoma going on 3 years strong! Family owned and operated in which customer service comes first. Come see why we are #1. This building stands strong with customers like you and the referrals that keep on coming. $150 referral checks for any customer that buys! Look forward to meeting you!
What sets us apart
#1 Hyundai Dealership in the State of Oklahoma going on 3 years in a row. Family owned and operated in which customer service is our top priority. We are here to earn your business and we truly look forward to working with our customers!!!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Thank you for sharing a great review of Kevin and Regional Hyundai!
by Regional Hyundai on 03/25/2024