Germain Honda of Dublin
Customer Reviews of Germain Honda of Dublin
Review type:
Dublin Honda Germain great place for buying a new car
Great
by Awesome on 01/04/2021Amy Pickens was my adviser. This is the second time I’ve had Amy as my adviser. I was in for my 30k Mille service and Amy worked with me on the price and delivered the vehicle within the specified time.Thank you for taking the time to leave us this 5-star review. Thank you for providing positive feedback. When we receive such positive feedback, we rest knowing that we have done our jobs well. Best Regards, Rich Newsome General Manager
CRV checkup
by Theresa48 on 12/23/2020When I arrived for my appointment, Ryan Kennedy greeted me and went over what needed to be done. He warned me that they were very busy and it might take over an hour. In about an hour he came to find me with a smile to let me know that my… vehicle was in good shape and only needed an oil change and tire rotation. My car was clean when returned to me.We thank you for leaving Ryan this positive feedback as well as for your business. See you next time. Best Regards, Craig Ferguson General Manager
Great, patient help
by GMN on 12/19/2020We knew the car we wanted but spent a lot of time and effort deciding on, well, the color. I know, I know. David Myers was a great help, working it out for us to see and drive cars with exterior and interior finishes we were considering. It… worked out well in the end - we got a beautiful new car at a very fair price!Our goal here at Germain Honda of Dublin is to ensure your complete satisfaction. Thanks for letting us know that David did exactly that. Best Regards, Craig Ferguson General Manager
Great buying experience at Germain Honda
by Elizabeth B on 12/18/2020We just bought a new 2020 Honda CRV at Germain Honda. We worked with David Myers and he was fabulous!! We had an issue with the first car we chose making a noise when we got home. So he talked with his manager and they offered us the… option to transfer to another car on their lot, which was perfect!! I would work with David in a heartbeat, whenever we need another Honda! Thank you David for looking out for us!!Elizabeth, Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that David could make your experience so seamless- from beginning to end! He will be honored to know how greatly you valued his assistance, and we wish you the safest of travels- on behalf of him and the entire team! Thank you so much for choosing Germain Honda! Best Regards, Craig Ferguson General Manager
New Lease
by New Lease on 12/18/2020Just leased a 2020 Honda CRV EXL from Dan Head at Germain Honda. Friendly efficient service and helped get me into a new car faster than I expected. They worked with me to negotiate a price I was comfortable with on my trade in and in… general were low pressure throughout the process!We are happy to hear that you got exactly what you wanted out of your car-buying experience with Dan at Germain Honda of Dublin. We wish you safe travels in your new Honda CRV and look forward to seeing you again soon. Best Regards, Craig Ferguson General Manager
Great service
by Bob on 12/14/2020Ryan was very helpful and the poriffessionalism and cost were excellentYour business and kind words about your recent service experience are truly appreciated. Best Regards, Craig Ferguson General Manager
German Honda Experience
by German Honda Experience on 12/14/2020I recently purchased a Honda Insight at Germain Honda of Dublin. The dealer that I worked with was Dan Head. Every aspect of my experience was outstanding, from test drive to purchase. Dan Head made sure I got the model, color and interior… that I wanted and made sure I was happy.Thank you for taking the time to share your positive car buying experience with Dan. We are thrilled he was able to assist in finding you the perfect ride. Best Regards, Craig Ferguson General Manager
Component & reliable service
by Chris robinson on 12/10/2020I all ways feel that Germainrservice has the client interest at heart.We appreciate your business and trust in our team. Best Regards, Craig Ferguson General Manager
Outstanding Service
by C Fitzgerald on 12/09/2020Ryan Kennedy provided excellent assistance on my recent visit to the Germain Honda Service Department. The service on my Honda was expertly completed.Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Craig Ferguson General Manager
Timely Professional Honda service
by Andrew on 12/03/2020Germain Honda of Dublin and service advisor Chris Robinson are excellent. They are truly a blend of professionalism, affordability, and high Honda service knowledge. We have been taking our two vehicles there now for several years. We… think they’ll treat us properly and take care of all our vehicle needs.Your continued business and trust in Chris and our team are greatly appreicated. We all look forward to your next visit and continuing to providing you with the quality service you deserve as a valued Germain customer. Best Regards Craig Ferguson General Manager
Excellent
by Cheri on 12/02/2020Worked with Steven Johnson, very nice, excellent sales person!Thank you for your business and kind words about your experience with Steven. Best Regards, Craig Ferguson General Manager
Great Service
by Scott on 11/30/2020Jordan Moore was awesome with everything involved in buying this car. This is the second time buying a car from him and he was fantastic. I would recommend Jordan for anyone looking for a new car.Your continued business and kind words are truly appreciated. We know Jordan enjoyed assisting you in finding the perfect ride. Best Regards, Craig Ferguson General Manager
Lifelong Customers in the making
by Julie W on 11/29/2020Thank you Germain Honda staff for making our car buying experience enjoyable and easy today from start to finish! Winslow was great and took care of us and made sure we got what we wanted. Every person we encountered today were professional… and kind. We will be back!!Julie, Hearing that you had a stellar experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come! Best Regards, Craig Ferguson General Manager
Excellence in sales
by Very satisfied customer on 11/29/2020There truly is no better car sales experience than with Jeffrey Carroll at Germain Honda! He makes the process of buying a car easy and efficient from the test drive to the follow up after you drive away with your new Honda. He doesn’t miss… a detail! He understands every aspect of the business and patiently explains everything you’ll need to know, as well as listens and responds to your needs. You won’t find another car salesman friendlier or more capable of making your car buying an excellent experience.Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that Jeff continues to deliver the excellent experience we strive to provide to all our customers. Best Regards, Craig Ferguson General Manager
KEVIN WITHERS IS AWESOME - HIGHLY RECOMMEND
by WILLIAM L on 11/27/2020Kevin was extremely helpful with my warranty information and got all the work done in a timly fashion and was very communative throughout the entire process. Highly recommend!!!Thank you for your business and positive feedback. Best Regards, Craig Ferguson General Manager
Superheroes during a difficult time
by Grateful and Satisfied on 11/27/2020Amy Pickens was a rockstar for me! 2020 has thrown one catastrophe at me after another. 2 days before starting a new job after being unemployed for 6 months, the transmission on my car died (only 5 payments left to pay it off.) Amy was very… understanding of my personal situation and went to bat for me to make a replacement transmission affordable so I had a working car that I could pay off and drive for the next 3 years+. In such a hard year, she provided hope.Thank you so much for sharing your experience with Amy and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Craig Ferguson General Manager
Lee Schaefer
by Saturday service on 11/26/2020Service representative Ryan Kennedy was prompt, Courteous, honest and fair. Service was very prompt and cooectly done as well.Thank you for sharing your positive experience with Ryan. See you next visit. Best Regards, Craig Ferguson General Manager
Simply EXCELLENT
by Maurice Weaver on 11/26/2020It is an absolutely awesome feeling when the service you made an appointment for, is done to satisfaction. Chris was positively beyond professional. I live in Pataskala, and I’m over 40 minutes away from Germain Honda. I drive past a… dealership that’s 10 minutes from my home, and it’s worth the extra 30 minutes to get service from Germain.We truly appreciate you making the trip to Dublin and allowing our team the opportunity to provide you with all your service needs. Best Regards, Craig Ferguson General Manager
Civic Service
by Marilyn Mandalis on 11/24/2020Jenn Hess was very helpful and knowledgeable.Your kind words and 5-star rating mean so much. See you next time. Best Regards, Craig Ferguson General Manager
Highly recommend salesman Steve Johnson
by ellieb on 11/13/2020My experience at Germain Honda with salesman Steve Johnson was excellent. Steve came in on his day off to show me a new Civic and called me shortly before the meeting with directions on where exactly to meet him. He had the cars ready for… me when I showed up and did an efficient, thorough rundown of the features before I went to test drive it. While I was gone he got the estimate on my trade in so I did not have to wait for it upon return. After having an awful experience with a manager at Honda Marysville in which he argued with me for over 30 minutes about why I didn't need a certified used car, etc, I was a little nervous to negotiate at Germain. However, the manager was extremely professional and quick in his communication with me. I was ultimately happy with the price. When I went back to meet with Steve the next day to purchase the car, he made it as quick as possible. The car was spotless and he even wiped out fingerprint smudges from the service department before I drove it home. As a younger female and first-time car buyer, I can confidently recommend Steve Johnson and Germain.We would like to thank you for your recommendations and for this amazing review. Steve and our team of professionals are dedicated to providing you and everyone else who visits Germain Honda of Dublin with only the best there is to offer. Enjoy the road in your new car. Best Regards, Craig Ferguson General Manager
Great service and very friendly
by Jess Levy on 11/13/2020The service I received was amazing, not only for my car, but everyone was so nice! The service was also done in a timely manner. I will definitely be using Germain Honda for all of my service work. And would highly recommend to all of my… family and friends.Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Craig Ferguson General Manager
Thanks for letting us know our dealership team did a great job, Ozzy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
by Germain Honda of Dublin on 09/12/2024