Germain Honda of Dublin
Customer Reviews of Germain Honda of Dublin
Review type:
Great Service
by RR on 09/17/2024Kevin Withers was knowledgeable, professional, and took the time to explain all the necessary repairs and maintenance in a way that was easy to understand which included providing me with regular updates.Great Recall Service Experience
by Anonymous on 09/16/2024Steve Barnard was very helpful and polite in coordinating the service of my Accord for an open recall. He went to great lengths to address my concerns and maintained an open line of communication throughout the process. The work was… completed even earlier than expected thanks to the technician's efficiency and Steve's diligence.Thank you for sharing positive feedback on Steve! We want all of our guests to be treated to service that is thorough and attentive, so we're happy that's exactly what Steve provided for you. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager
Honest Serivce
by Dnhar on 09/10/2024Kevin Withers was very helpful and honest. Had a great experience and have enjoyed coming to Germain Honda to service my Honda CRVDnhar, that's awesome! Thank you for always trusting Kevin and the Germain Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Regards, Rich Newsome - General Manager
Yearly Maintenance
by JT on 09/08/2024I bought my hrv in 2018. It has only been serviced at Germain Honda. Steve Barnard is one of the reasons I continue to have my vehicle serviced here. He has good customer service skills of being courteous, professional and has good eye… contact and I appreciate that.JT, nothing means more to us than your complete satisfaction, so we're happy Steve always handles your visits with great care and communication. Thank you for choosing Germain Honda! Regards, Rich Newsome - General Manager
Amy is great
by Dennis on 08/27/2024updated 09/04/2024Can't say enough positive things about Amy Pickens. Kind, smart, easy to work with. My repairs and maintenance went off without a hitch. Amy is the best!Dennis, your fantastic review says a lot about Amy and we think she totally deserves it. She's a gem. Thank you for your thoughtful feedback on this experience. Please come see us again some day! Regards, Rich Newsome - General Manager
Great service
by Anne on 07/18/2024I worked with Amy Pickens, and she was very professional and courteous. It was a good experience and she took care of me and my car.We truly appreciate your business, Anne, and we're glad Amy took such great care of you and your vehicle at this visit. Thank you for making Germain Honda your #1 choice for service! Regards, Rich Newsome - General Manager
Very helpful
by Debbie Rito on 07/09/2024Jenn Hess is always extremely helpful when I come in for any service.She is willing to find out answers and I feel comfortable with her honesty about work that needs done or not done.I will definitely recommend Germain Honda to family and… friends because of employee’s like Jenn.Thanks for the love, Debbie! We're thrilled you always enjoy working with Jenn and the Germain Honda team for your automotive needs. We hope to be of service to you for many more years to come!
Great Service
by Don 2023 Ridgeline on 06/22/2024Steven Done A Great Job For Me. Found A Nail In One Of My Tires That Was Leaking Very Slowly Fixed Tire At No Cost To Me Because Of My VIP Service Plan I Had.Don, thank you for sharing positive feedback on Steven! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Steven provided for you. We look forward to your next visit! Regards, Rich Newsome - General Manager
Satisfied
by Candy on 06/18/2024Very professionalThat's great to hear, Candy! We're always striving to give our customers the best experience possible. We hope that you'll think of us the next time you have any automotive needs. Regards, Rich Newsome - General Manager
Frone Brakes
by Linda on 05/16/2024Ryan Kennedy did a great job assisting me with this service on my Honda CRV. He was very professional and walked me through the process and answered al l my questions. I would recommend working with Ryan and taking your car to Germain for… service.Linda, thanks for letting us know Ryan and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit! Regards, Rich Newsome - General Manager
Amazing
by Jh on 05/09/2024I had bought a car there and after a month the front door locks stopped working with the fob. The replaced both door handles and gave a rental so I could still get to work.Jh, thank you for your positive feedback on this experience. We're glad our awesome team stepped up to assist you when your car needed some work. We wish you the safest of travels until we may be of service to you again. Regards, Rich Newsome - General Manager
Excellent service !
by Kimmer on 05/04/2024Great communication and everyone is very nice! They go the extra mile every time!Thank you for your positive review, Kimmer! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again! Regards, Rich Newsome - General Manager
Well done
by Dan Plofchan on 04/20/2024Quick, reliable, honestThat's great to hear, Dan! We're always striving to give our customers the best experience possible. We sincerely appreciate your kind words and continued business. Regards, Rich Newsome - General Manager
Easy-peasy!
by Karen R on 04/05/2024Went in for normal service maintenance (oil change, tire rotation, multipoint inspection). This was the first service for this car, and I had a few questions. Kevin Withers answered all my questions and reviewed the results of the… service.Karen, thank you for reporting on the exceptional work Kevin and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager
Timely Service/Inspection
by Shane A on 04/01/2024Amy Pickens and the Honda team provided clear inspection notes and maintenance service to get me back on the road quickly and without pressure to have additional services performed.Shane, thanks for taking the time to review your service experience! We're happy Amy handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Honda for all your automotive needs. Regards, Rich Newsome - General Manager
Great experience. Kevin withers took great care of me
by Kevin withers on 03/27/2024Very friendly and very helpful during the service process.Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Regards, Rich Newsome - General Manager
Happy for honest advisors
by David M on 03/17/2024I wanted to recognize Service Advisor Amy Pickens for her honesty and integrity. When I scheduled my vehicle for routine service, I didn’t know the severity of my brakes condition. She sat down with me and explained what had happened and… gave me the quote. She did find coupons that eased the cost a little better. Thank goodness since I was planning a road trip now I can breathe a little better knowing my brakes are fine. Thank you Amy Pickens for your help.David, thanks for the fantastic review of Amy! Amy is the consummate advocate for our guests, and we're pleased she took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Germain Honda! Regards, Rich Newsome - General Manager
Excellent
by Bryan on 03/12/2024Excellent public relations and repair services Thanks Scott romansThanks so much, Bryan! We're delighted the value of Scott's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment. Regards, Rich Newsome - General Manager
Great job Amy!
by Rhonda on 03/10/2024Amy Pickens did an excellent job in the Service Department! Professional and friendly.Rhonda, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Amy handled your visit with great care. We hope to ensure the same circumstances at your next appointment. Regards, Rich Newsome - General Manager
Chris Fisher at Germain Honda of Dublin. A+
by D Blosser on 02/10/2024Chris Fisher, took care of me. A+ job!! Explained everything including a recall that they took care of. I had a ride to do other errands so I was in and out in no time. Returned, and again Chris explained everything and off I went to pay… which took less than three min. Great experience, will bring my business back to Chris Fisher at Germain Honda of Dublin.Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Chris provided you with nothing less. We look forward to continue providing you with our best care in your visits to come! Regards, Rich Newsome - General Manager
Precise and Pretty awesome
by Tony and Chris on 02/07/2024Amy Pickens of Germaine Honda is by far the best service representative in the business. She treats me like family every time I bring my car in for service. I can trust everything that she is telling me, and she always keeps me updated in… real time about what’s going on with my car. She truly cares about making sure I feel totally satisfied after my car is complete. I just love her.Thank you for your awesome review, Tony and Chris! We truly appreciate your continued business, and we're glad Amy has always taken such great care of you and your vehicle. Thank you for making Germain Honda your #1 choice for service. Regards, Rich Newsome - General Manager
Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager
by Germain Honda of Dublin on 09/19/2024