Germain Honda of Dublin
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Happy for honest advisors
Written byon 03/17/2024
I wanted to recognize Service Advisor Amy Pickens for her honesty and integrity. When I scheduled my vehicle for routine service, I didn’t know the severity of my brakes condition. She sat down with me and explained what had happened and gave me the quote. She did find coupons that eased the cost a little better. Thank goodness since I was planning a road trip now I can breathe a little better knowing my brakes are fine. Thank you Amy Pickens for your help.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Honda of Dublin on 03/18/2024
Dealer Response
David, thanks for the fantastic review of Amy! Amy is the consummate advocate for our guests, and we're pleased she took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Germain Honda!
Regards,
Rich Newsome - General Manager
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