Customer Reviews of Chesrown Chevrolet GMC
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Chesrown Chevy Delaware
by Brian Aden on 05/26/2025
Love the family friendly feel. The vibe is easy going and professional at the same time.
184 reviews
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A very helpful car buying experience.
by AnnManning on 11/17/2015updated 12/02/2015Everyone was very helpful so my granddaughter could weigh her options for choosing the right purchase plan and to get the vehicle that she could be proud of. I appreciated as her grandmother to help her with the purchase. This is the way… buying a car should be. Thank youmanager
by rogers1104 on 11/01/2015updated 11/19/2015It started on the internet and was transferred smoothly to John the sales manager and then to Tony. I knew what I wanted and they filled my needs.Best car buying experience ever!
by MyCanyon on 11/03/2015updated 11/17/2015I have purchased many cars in my years and this was the best experience I"ve ever had. Mario was very helpful, not pushy and let us try several trucks until we found our fit!! Paper work and signing went fast. It wasn't an all day process… like other places we have shopped. Thanks!! We will be back for our next purchase!My Equinox
by Kevin0911 on 11/05/2015updated 11/17/2015Great, quick service...I brought my own battery to your service department and they gladly installed it regardless. I did not realize that your service department is now open on Sundays or I would have just brought my Equinox in bought a… battery there at your dealership instead! Thank you!!1st class dealer!
by Matt6020 on 11/01/2015updated 11/16/2015Mario is excellent! Chesrown should be really proud to have him working for them. Finance staff was also very helpful and easy to work with. Chesrown is 1st class!Chesrown Chevy is the place to go!
by Jessica1687 on 10/20/2015updated 11/13/2015Jim Thompson was super helpful and attentive. It was busy when we were in there but Jim still made us feel at home every time we walked in the door.Buick Encore purchase
by hdsn1967 on 10/20/2015updated 11/13/2015Sales person and manager were very willing to negotiate with me in order to get what I wanted out of my car. Everyone I came into contact with at the dealership was very friendly.October 2015 service
by Darrel1967 on 10/21/2015updated 11/13/2015Upon installation of new rear rotors and pads the vehicle was not washed. I emailed a request for the free battery check due to having to have the vehicle jumped when playing the radio for a short period with the engine off, there was no… indication of the battery being checked on my service sheet. We like the service there, this was the first time we were not completely satisfied. This was the second time the vehicle was not washed which was my wife's concern.Best car buying experience in the Columbus area
by Nhagedorn on 10/29/2015updated 11/12/2015Mario was by far the best salesman we had dealt with in our search for a new vehicle. The dealership as a whole made us feel welcome and accommodated us as we had to leave for an appointment and then come back. I would highly recommend… looking at Chesrown Chevrolet Buick GMC for your car buying needs. They have made me a return customer for our next vehicle!! Thank you again!!Review
by Joshua4422 on 10/30/2015updated 11/11/2015Mario is a terrific sales manager and surpassed my expectations. I would highly recommend him to my family and friends.Another excellent experience at Chesrown!
by Amy_Eiken on 10/24/2015updated 11/11/2015I have been a long time service department customer and am always pleased with the level of transparency and communication during the process. i always learn something new about my vehicle when I'm in the shop. The work is always top… notch...great visit
by MamaChitwood on 10/16/2015updated 11/10/2015I was met as soon as I drove in. Waited in the waiting area where drinks, popcorn, and some of my favorite muffins await. It took exactly the amount of time as discussed.Great Day
by JamesJM on 10/15/2015updated 11/10/2015Holly from the service team booked by appt. offered Sunday hours. Got me in quickly, looked to provide proactive estimates and a rental car for me to use given it took an extra day. They fixed my car and had it ready the next day for me.… Professional service and friendly. Thanks Holly and the friendly cashier that checked me out, after everyone else had left for the day.The chesrown experience
by StaceyCS on 10/16/2015updated 11/10/2015The salesman, Tony, showed us different options and informed us of effective rebates that could be taken advantage of to help us with the cost of our purchase.Great dealership-outstanding service
by 2xAcadia on 11/07/2015Tom Stevens has the highest ethical standards and is extremely knowledgable, patient and very customer friendly. He just doesn't sell cars, he sells GM.happydriver
by happy_driver98 on 09/24/2015updated 11/06/2015I absolutely loved my experience! Very easy and I felt well taken care of! Being a single mom and car shopping by myself I greatly appreciated the care and concern for my budget and effort to get me into a car and LOVE! Thank you so much!!… Service was also very nice and helpful when I had to bring in my car for the warranty "interior spray." Very friendly and helped me get in and out when I had to come pick up my car during a work break! Thank you!Good Service No Surprises
by Mmilleroh on 09/21/2015updated 11/06/2015Virgil did a great job communicating and making sure I was taken care of. It was an easy in and out with no surprises.What a great team at Chesrown!
by KellyA2009 on 09/21/2015updated 11/05/2015We had no intention of buying the evening we went to Chesrown, but because every aspect of their service was so quick and transparent, we went ahead and made a purchase. As a first-time car buyer, I was pretty stressed about the process,… but they put me at ease and were not pressuring me to make a decision which made me trust them and the service I would be getting from them in the future. They offer free oil changes and tire rotation for the life of my car!! They ended up having to stay past closing to finish all the paperwork but they never made us feel unwelcome or rushed. Everyone we had contact with at the dealership was friendly and genuine. I will definitely return to Chesrown for future purchases and recommend them to anyone looking for a new vehicle.Great customer service
by jim3920 on 09/26/2015updated 11/04/2015Although the service team was unable to diagnose one of the issues on this visit, I was treated very respectfully. I have always received great service at this location.Chevy review
by Chevy_buyer on 09/12/2015updated 11/04/2015Overall very satisfied with the salesperson and staff . Knowledge of vehicle selected was spot on. Will return for next vehicle purchase.Mike
by Mkenned30 on 11/04/2015Virgil, as always, was very courteous and helpful. There was one issue, though. When I came into the dealership, I had a coupon from a prior visit for a free carwash in the cup holder. When I checked in, Virgil gave me another coupon… which I put in my wallet. After I picked up my car and left the dealership, I noticed the free wash coupon in the cup holder was gone - can I get another one?
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About our dealership
Chesrown Chevrolet GMC, Inc. was founded over 50 years ago with the goal of having the best customer service in Columbus. We still carry that tradition on today, which is why drivers from Columbus, Dublin, Marion, and even further come to us for a new car, van, truck or SUV. We offer new Chevrolet & GMC vehicles all known for both quality and toughness on or off the roads.
Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 05/28/2025