Crescent Ford
Customer Reviews of Crescent Ford
Review type:
Ford Bronco Sport Badlands
Mike W. 2019 Raptor.
by MW2019Raptor on 01/21/2019Great selection of vehicles. Knowledgeable and courteous sales and staff folks. Competitive price. Very satisfied.Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Check Car for Purchase
by maryBee on 11/18/2018Crossroad Ford has great people and service. Service guys were pleasant and thorough.We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Oil Service
by Jeff P. on 10/03/2018Caring For Cars 🚗 Working hard To Keep Cars 🚗 Operating.Jeff, it is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Crescent Ford Inc as your first choice for service!
Always Satisfied
by Always Ford on 08/03/2018updated 08/13/2018When I make appointments they are always prepared for my visit. Crescent Ford staff is pleasant and answers my questions. No pushy sales are ever done. I have been going to them since I moved to the area.Hello, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Crescent Ford!
Best Car Buying Experience
by Allen-Stephanie on 08/09/2018We have bought several cars from this dealership. We always work with Jerry Bowen or Sam McCullock. They both go above and beyond with making the deals work and ensuring the cars we pick out are ready and clean when we leave. They always… follow up to make sure we are satisfied and to ensure we don't have any questions regarding our purchase. We just purchased our 4th car there this week and will definitely see them again when we are ready to trade the other one. Would not think of going anywhere else as service is great and deals are in line with what we need and what we consider fair. Absolutely Wonderful!We set high expectations for ourselves so its gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Andy
by Eleanor77 on 06/20/2018Very pleasing. Great people,and great service.Eleanor, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I drive from Greensboro because the service is so good!
by bestdog01 on 03/06/2017updated 03/20/2017I continue to be blown away with the great service I receive at Crescent Ford.Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Good job
by slembes on 07/17/2016updated 08/09/2016Though I am concerned about clutch and transmission problems on my Focus??? You got me a car to drive, and got my car fixed before I went to the beach, thanks. I would like to say that my first trip on the highway with my Focus was great!… It rode great, and got 40 mpgGreat service!
by jesslynn on 06/28/2016Like always, they provide excellent service and have outstanding staff. Would not take my car to anyone else.Satelite radio sporadic reception resolved.
by BJS3593 on 05/24/2016Finally have the Satelite radio reception resolved after many trips over the past year. Just got back from upstate NY and didn't lose signal one time. Hope it lasts. Resolved about 4 months ago too but didn't last long. The folks at… Crescent Ford have been great to deal with overall. Especially the sales rep Michael.A good place
by Kgarber7999 on 01/18/2016A wonderful staff. While I'd rather not have to take my car in for service, they're always a pleasure to work with.MRG
by Duckdawg3093 on 12/20/2015updated 01/10/2016My F-150 had some service issues one year after I bought it used from Crescent. I called and David Martin was very helpful in getting the truck to Crescent and getting it serviced. The service department was very friendly and helpful. On… the down side I always feel over charged when taking a vehicle to any dealership and this case was no different.Ford Edge
by kdavenport5449 on 01/04/2016I had a great experience. The staff were friendly and helpful. All of my questions were answered. I love my new Ford Edge!kdavenport5449, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
kdavenport5449, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
great service
by Cynthia1122 on 11/30/2015Everyone at Crescent Ford is always professional and kind when I have to take my vehicle in. It is a pleasure doing business there.We set high expectations for ourselves so its gratifying to hear you had a great experience with us, Cynthia1122. All of us here truly value your business and look forward to your next visit!
Serviced that was due.
by oldfordfan on 11/30/2015Service was performed in professional manner however have noticed a mechanical smell coming from engine compartment. Doesn'tseem to affect performance or drivability just strange odor at times. Cannot find any exhaust leaks anywhere.oldfordfan, your positive review means a lot to us and were happy we could help you! Thank you for choosing Crescent Ford, and we hope to see you again soon!
Like clockwork....
by BigDaddyBull on 11/28/2015Our regular maintenance service is always a smooth process. This dealership is conscientious of their customers and try to be as accommodating as possible!We work hard to make your visit with us as convenient and simple as possible for you, BigDaddyBull! Thank you for choosing Crescent Ford, and we hope to see you again soon!
service comments.
by ranger04 on 11/26/2015Mostly re-calls. Always prompt when taking it in, and usually one day or less service which means a lot to me.Reliable service
by Taurus25 on 11/02/2015updated 11/19/2015The oil change and tire rotation my Taurus received was quick and easy. Opening early on Saturday morning made it very convenient. I bought my car at Crescent and get all of my maintenance done there because their service is reliable and of… the highest quality.better service this time
by khedrmelinda on 11/04/2015updated 11/17/2015This experience was good. I have had problems here before and was considering not coming back. It was irritating that I was told to come to the service center three different times and each time the problem was nit resolved and told they… did not have the part in yet. After I been there for an hour. Why tell me to come back next week if u still don't have the part for my vehicle. Finally I decided to tell them to call me when the part came in because I easy tired of them wasting my time.Keeping our Fusion in top shape
by carper_fam on 11/03/2015updated 11/16/2015We take our 2011 Fusion in twice a year for oil change and routine maintenance. The Crescent Ford Service Staff have been very helpful by recommending only needed service items. The car has always been ready when they said it would.… We'll keep coming back.A Good Experience
by Retiree1789 on 11/05/2015updated 11/13/2015I brought my Windstar in due to a safety recall. Bob Brown, my service advisor, was very courteous and had the van inspected very quickly, actually in less than an hour. Fortunately, there were no problems that had to be corrected. I began… dealing with Crescent Ford in 2009 and have always been pleased with my service advisors and the work that has been performed.
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Crescent Ford, Inc.!
by Shelly Rose on 09/12/2023