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Customer Reviews of F.C. Kerbeck Buick GMC

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71 reviews
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  • Greg Montgomery was very helpful

    5 out of 5 starsby Mabate1007 on 09/10/2015

    Greg understood that with three kids and thier schedules I didn't have a lot of time to sit around in a dealership. He was very accommodating to my schedule and in the end I got a great car that I am so happy with.
  • Always a good experience

    5 out of 5 starsby Ptdavis on 09/10/2015

    Always a great experience. This is my third vehicle from FC Kerbeck and they always make it an easy and fairly quick process.
  • good experience

    5 out of 5 starsby tico15 on 05/19/2015

    From the time i walk in i feel no pressure , Greg the salesman was very friendly he explains everything and give me and my son time to choose a car and the color .it was a very good experience . Thank you
  • Purchase

    5 out of 5 starsby Tiffanyt75 on 04/14/2015
    updated 04/30/2015

    Everyone was friendly, helpful, my sales guy Frank made sure I found the car I wanted and worked hard to get me a good deal, gave me his information so if I had any questions or concerns I could call.
  • Recent Service

    5 out of 5 starsby jonnieag on 04/10/2015
    updated 04/22/2015

    I Was greeted promptly, service was completed promptly, and waiting room was very comfortable with donuts, coffee and water available for people waiting. Price was very reasonable.
  • great experience

    5 out of 5 starsby KathrynG on 04/02/2015
    updated 04/10/2015

    We had a very good experience. We were helped by Tal and he was very knowledgeable and helpful. We weren't sure what car we wanted, we ended up with the Buick Enclave and could not be happier.
  • First Visit with my new car

    5 out of 5 starsby Grammyof3 on 04/02/2015
    updated 04/10/2015

    I was so pleased with the staff,very nice and very helpful. I'm hopeing all my visits are as pleasing...The staff is off the chain so they say these days,lol....Thank you...Carol G.
  • Phenominal Staff @ FC Kerbeck

    5 out of 5 starsby Buds4u on 04/10/2015

    The salesman (Brian DeNight) that helped us was very personable and couldn't have been more accommodating. He was very professional and his knowledge of the vehicle was outstanding. Brian was a pleasure to deal with. The purchase process went smoothly and was not stressful. I would recommend FC Kerbeck 100%.
  • Satisfied customer

    5 out of 5 starsby MRZMOM on 04/02/2015

    I purchased a 2014 LaCrosse in Nov 2014. The car had several issues. When I completed a survey expressing my frustration with the car, I was immediately contacted by Kerbeck to resolve the issue. I opted to purchase a new vehicle, which I am totally pleased with. My salesman had stayed in contact with me to ensure I am pleased with the resolution.
  • Excellent Customer Service

    5 out of 5 starsby tahmed6 on 03/26/2015

    I am the proud owner of a new Buick Enclave. My Sales Person Greg Montgomery made the sales process very easy. I was in the Ford Explorer and the Enclave has so many standard features that are just phenomenal. I am very pleased and would recommend this product to anyone.
  • Complete Service

    5 out of 5 starsby Jemzo on 03/24/2015

    The staff were very nice and concerned. They have taken their time to go over everything and give out prevention tips.
  • Washer Fluid Service

    5 out of 5 starsby bzstock on 03/13/2015
    updated 03/19/2015

    I took my Acadia in because the washer fluid for the windshield had frozen from past weather and still would not pump out. The Service department explained that it might be a fuse which would be easily replaced. Went to drop it off Wednesday night for Thursday but instead of just driving it to park it overnight, they did an immediate repair for which I waited maybe 20 minutes. Saved my Husband from having to get up an hour early to drive me in for an early meeting and I got the car back! Win-win situation! Thanks Kerbeck's!
  • 5 star dealership

    5 out of 5 starsby Rasheeda1010 on 02/26/2015
    updated 03/07/2015

    My experience with F.C. Kerbeck was wonderful from the time Greg met me at the door to the time I was driving away with my keys in my hand, you guys are the best and I appreciate everything you did for me I can't wait to meet with you again for service visits and my next leased car!! Thanks Greg AKA Tyler Perry look alike LOL Oh and Anthony
  • happy with my service

    5 out of 5 starsby Gloria_wall on 02/17/2015
    updated 03/04/2015

    everyone was curtious. The wait was not long. and Frank Readerman is always a pleasure to see while I wait for my car to get service. He teaches me about my feature since i am not that tech savy...
  • Cadillac survey

    5 out of 5 starsby FredericoM on 02/17/2015
    updated 03/04/2015

    It was a quick and efficient visit. I did not wait long. I was walked to my car when it was ready.
  • Long wait

    4 out of 5 starsby NJ5O on 02/16/2015
    updated 03/04/2015

    Arrived early for an 8:15 am appointment. Oil change and 1 recall took till after 10:00 to accomplish. If this length of stay was expected, that would have been OK. It was not expected, nor was I briefed by the gentleman who took my information when I showed. In the future I would appreciate some indication of time frame.
  • 5 star dealership

    5 out of 5 starsby Rasheeda on 02/26/2015

    My experience with F.C. Kerbeck was wonderful from the time Greg met me at the door to the time I was driving away with my keys in my hand, you guys are the best and I appreciate everything you did for me I can't wait to meet with you again for service visits and my next leased car!! Thanks Greg AKA Tyler Perry look alike LOL Oh and Anthony
  • The best experience one could ever have

    5 out of 5 starsby MJ2015 on 02/12/2015
    updated 02/24/2015

    Tony was very knowledgeable and very helpful. He made me feel at home versus being in a dealership. He helped me to stay in budget and be practical about what i wanted and what I could afford. He understood what I needed and wanted and took no time picking out the vehicle that was best for me and my family. It was the BEST experience I've ever had going to a dealership and I will never forget it. Thanks FC Kerbeck for having a guy like Tony on your team and for having such a welcoming and friendly atmosphere. You have a forever loyal customer.
  • Great Service

    5 out of 5 starsby Stevenson_E on 02/12/2015
    updated 02/24/2015

    I was very happy that the service manager John Adellizzi went above and beyond to ensure our vehicle was taken care of.
  • good service

    5 out of 5 starsby MargieCohen1 on 01/09/2015
    updated 01/16/2015

    my experience at F.C.Kerbeck GMC dealer in Jersery is always wonderful I ma always treated with respect and kindness just the way it should be done the guys over their are so very nice couldn't ask for a better group of people keep up the good work love you guys
  • Defnitely Recommend

    5 out of 5 starsby Big_Don on 01/06/2015

    Great experience. They had the vehicle we wanted, sales staff was knowledgeable and helpful. Very smooth transaction. Would definitely recommend this dealership to others.

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