F.C. Kerbeck Buick GMC
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Dealership Service Review
service Rating
Long wait
Written byon 02/16/2015
updated 03/04/2015
Arrived early for an 8:15 am appointment. Oil change and 1 recall took till after 10:00 to accomplish. If this length of stay was expected, that would have been OK. It was not expected, nor was I briefed by the gentleman who took my information when I showed. In the future I would appreciate some indication of time frame.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes