Customer Reviews of All American Ford in Old Bridge
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Donna at All American Ford
by Peter Femia on 07/02/2025
Donna made my car buying experience a true delight! Her knowledge & friendly demeanor helped to make my trade in & purchase go as smoothly as possible.
288 reviews
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Totally hassle free experience
by jpit11 on 05/13/2014updated 07/09/2025Extremely easy to deal with. This is my 4th vehicle from Joe Germino in 3 years. No hard sell tactics. Honest, up front sales method, great product knowledge and great prices. Totally hassle free. Will absolutely be back when this lease is… up.Always a story-
by trucks1608 on 05/17/2014updated 07/09/2025All American Ford had 3 Raptor on ebay for sale.I wanted to purchase one and never got a response from my bid.So I called the number in the ad which did not work.Then I found another number called,was told the trucks are not there.I stated… they had listed them with vin. numbers and a price but was told again they did not have the trucks.They stated the trucks were going to a customizing shop and when they get back they will be higher in price. Always a Story---Hello, my name is Chris Savino and I am the General Manager at All-American Ford. I sincerely apologize for your recent experience. Two of the Raptors are being customized by ROUSH, but we also have four additional Raptors that are not being modified. These are available for purchase within the next 30 days. If you are still interested it would be my pleasure to earn your business. Please call me at 732-591-1111 Ext.150 or you can email me directly at chris@aafordnj.com I look forward to hearing from and thank you for your consideration. Sincerely, Chris Savino General Manager
Pleasure to Visit
by johnel on 02/28/2013updated 07/09/2025SALES: I was looking for a particular vehicle with specific options. Mr. K. was extremely helpful in locating a vehicle for me. Mr. K. located one which was better equipped in my price range. He listened to my needs without being… pushy. Mr. K. provided all the information I asked for and then some. The normal paperwork hassle was a breeze with him. Appointments were made to suit my demanding schedule and I was never left waiting or standing around. The Dodge truck, that was purchased, is exactly what I wanted and more. I would certainly recommend Mr. K. to anyone who is looking for a very polite no hassle vehicle salesman. Mr. K. is very friendly and courteous, a true pleasure to work with and I look forward to working with him on my next purchase. FINANCING: All Americans Financing did an outstanding job locating an affordable loan for me. I had not bought anything on time on over 9 years so it was a huge challenge for them to get this completed. All in all I would definitely recommend All American Ford for the purchase of a new or used vehicle. Make sure you ask for Stephen K. for hassle free help.Leasing my Focus
by hrf252 on 03/02/2013updated 07/09/2025I have been coming to this dealership for many years, and I always get treated right. Frank was informative, helpful, and did everything he could to get me the deal I wanted. Dayna was knowledgeable, and assisted me with understanding all… of the new features in my vehicle. These two are an important asset to the dealership, and I thank them for their professionalism.What A pleasure
by jennifer62 on 02/21/2013updated 07/09/2025I went to AA ford in Oldbridge, nj. We went to look at The Ford Fusions. My salesman, Bob R. was the best. We drove away that day with a brand new car that I adore. Bob was so helpful and really cared about all my needs in A car. He was far… from pushy and talked us through the whole procedure with so much knowledge.and A smile. I would tell anyone to go, see Bob, i got the best deal!!There is no one or place better to go!!
by Cudamike52 on 10/15/2013updated 07/09/2025This is the third vehicle I have purchased from Joe Pedi. Unlike some of the other cars I purchased from other dealers my experience was exceptional do to Joe. I didnt have to spend the whole day wasting my time like I have in the past… with other dealers. They let me test drive the vehicle, they had the options I wanted and Joe made the entire process fun, quick and at a price I know was a Market leader which I have come to expect from All American Ford. Guys, job well done. I will be seeing you again in a few years.All American Cares for their Customers after the Sale!
by elchicokico on 01/08/2013updated 07/09/2025I have been a Ford and Lincoln owner for over 15 years always satisfied with service and purchases of numerous cars. I prefer to spend a little bit more on my repair or maintenance of my vehicles than to take it local mechanic. I feel that… experience with a brand of automobile makes you a better mechanic and this helps resolve issues that may come-up when diagnosing a car. My family and I own three Fords and two Lincolns all serviced at All American Ford of Old Bridge. Excellent diagnostic, maintenance, and repair work and with the above board lounge/waiting area has Wi-Fi ,complementary; donuts, coffee, tea, water, and even a gym for a quick workout they don't stop impressing me. Pricing is high yet it worth it for the quality of performance of the technicians. Look out for the coupons they offer or ask the Service Manager their always a great help when cost are elevated.Fantastic!
by mynewride2013 on 09/14/2013updated 07/09/2025I can't say one bad word about my experience. I went through the Internet Unit and it was a completely stress free, painless experience. In fact, it was a delight. Never a hassle! Samantha of the Internet Unit, Salesman Peter T., and Sales… Manager Ramy worked over and beyond to make me a happy, satisfied customer. I bought a Ford Escape for my wife and we are both very happy. Great deal, great service = one happy customer!New Ford Explorer purchase on 1/30/13
by dliastro on 01/31/2013updated 07/09/2025Just bought a new 2013 Ford Explorer XL from All American today. Joe G. was my sales rep and I couldn't have been happier with my experience. I didn't feel pressured at all, Joe answered all my questions timely and honestly. Not one… complaint about my experience with both this dealership and sales rep. I will recommend Joe and All American to anyone I know looking for a new car. Thank You, Damien LiastroGreat Service
by Scott0424 on 02/15/2014updated 07/09/2025I made an offer on a 2014 Explorer, and they got right back to me coming very close to the offer. My wife and I went to the dealership which is not close to our house. We test drove the vehicle, took care of the paperwork and we were out in… about two hours. They were very straight forward and made it a pleasure to deal with them.Third time buying from All American Ford
by scarcels on 01/07/2014updated 07/09/2025My wife had been driving an 07 Edge that we bought new, and it was giving her some braking issues.(It needed new pads and rotors). We bought it in for service yesterday and 4 hours later we walked out with a 2013 Edge. We've had some… financial issues in the past and our salesman, Joe G. and finance guy Joe P.; never once made us feel uncomfortable. As a matter of fact, they both went out of their way to help us determine what program made the best sense for our family. This is our 3rd vehicle purchased from All American. We continue going back for the customer service and the sales department. We've had a couple of issues and every time Rachel C. goes above and beyond to help us out. We cannot stress enough how happy we are to have the team at All American help us in any way possible. We've bought many, many cars in out lifetimes and not once have we done it in such a carefree manner as when we've gone to All American. We highly recommend them.Car was damaged and nothing was mentioned
by DomEvo on 08/19/2013updated 07/09/2025As the title states the car that I picked up end of June was damaged. Although this is the fleet car there is no excuse of hiding the damage. The day I came to pick the car it was parked backwards, I parked next to it moved all my tools and… other belongings to the new car, left the keys and went to work. The next day morning I noticed the front bumper looked dull and not like the rest of the car. Upon closer inspection it clearly looked like the front bumper was repainted (which would explain why I was waiting for this car almost 3 month when I was told initially 6-8weeks), mechanicaly looked ok which tells me some scratches during transportation. Sent few emails to the lady that I initially picked the car from, she asked me to come by so they could asses the damage. One of the representatives looked over the car and asked what was wrong, when I showed him the repained bumper he wasn't to concerened and said this things happen during the transportation, took a note of the VIN number and said he will call me the next day. This was the last time I heard from them. Advise to everyone, before you sign your name under the doted line make sure you see the car in person and you're happy with what you see. Since this is my work car I'm not too concern about it and the fleet don't want to push the issue further. But if this was the car I paid for with my own money, that would be a different story. Still does not excuse the dealer to cover up, but I'll bet this not the first time. Unfortunately poor customer satisfaction.Quick Lane
by scottreccio on 11/19/2013updated 07/09/2025Went in to get my oil change and this quick lane they have is amazing. I was in and out with my service in under 20 minutes. Great dealer, great service.Awesome
by MikeSpin92 on 06/01/2014updated 07/09/2025We loved the way we were treated. The sales managers, Frank and Joe P are great guys. Our salesman Pete was awesome, and the young lady that helped us with our Sync system was a sweet person. We felt like family and left very happy with the… deal. Thank you.Bait and Switch
by brantlake on 01/10/2014updated 07/09/2025Be leery of working with All American Ford. They utilize "old school" car dealership tactics of aggressiveness, multiple negotiators, and "bait and switch." They made a written offer for my trade-in and when I tried to execute the deal they… reduced the trade-in by $1,000. Calls to their management went unreturned even after they sent me an email thanking me and ensuring a positive customer experience. Needless to say I did not conduct business with them because they cannot be trusted. They are a "throw back" to the days when customers did not have a social media voice.
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About our dealership
All American Ford in Old Bridge is the #1 Ford dealership in NJ and one of the most awarded Ford dealerships on the east coast. We are your one-stop shop for all your automotive needs. We have the largest inventory of new Ford, Used and Certified Pre-Owned (CPO) vehicles in the Northeast. Our goal is to save you time and money. Come experience the difference at our family owned & operated dealership
What sets us apart
Proud Sponsor for JAR of Hope
Ford Partner in Quality Award Recipient
#1 Ford Dealership in New Jersey
President's Award Recipient
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
Congratulations on your new car, Peter! We are delighted to hear that Donna and the team made your purchase a wonderful experience. Thank you for choosing All American Ford in Old Bridge!
by All American Ford in Old Bridge on 07/07/2025