Atlantic Hyundai
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Customer Reviews of Atlantic Hyundai
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34 reviews
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Shady financing tactics
by Kevin on 08/03/2024They add extras you didn't ask for in their financing papers and try to secretly make you sign for it. And then even succeed in putting one through and have to fight with them for a refund .Worst Sales experience
by Pravin on 05/25/2023I was inquiring for used car and conversation moved to the new car by Sales rep. He said the price of car inflated, so when I said the same car is selling for lower price in PA where I live and he started make fun saying PA has carton of… eggs for $2 etc.. Very very unprofessional experience from a car dealership in my experience. Sales rep name was Matt D and I would never recommend this Sales person.Dealer Doesn't Honor Deposits - Sold Car to Someone Else
by Buy Elsewhere on 12/24/2022I put a $1,000 deposit down on an incoming Hyundai Palisade in September 2023 at MSRP. When the car arrived 6 weeks later, Atlantic Hyundai sold it to another customer, presumably for a better price. The only person I could ever get on the… phone after I made my deposit was the receptionist who never connected me to a live person; only took a message which was rarely, if ever, returned. It took 6 weeks to get my deposit refunded, and then only after I got my credit card company involved. (I had to get special permission from “the manager” to have the deposit be refundable in the first place, which I had them write on the purchase agreement – good thing!) All-in-all, a miserable purchase experience.Deceptive pricing - up sales you in person
by jw on 11/26/2022Watch the fine print on the websites, including their own. All of their pricing is not the selling price of the car. They are going to pad it with $2700 additional costs and financing.Terrible
by CouvaGirl on 04/05/2019When I came in for service my car sounded and drove well. On my way out from service I heard a thug sound when I mashed my breaks suddenly. I immediately drove back to service center spoke to john grasso who dismissed my complain. He said… all Hyundai cars makes that sound when the breaks are mashed suddenly. That may be the case with other Hyundai but not mine. I felt as a customer he did not take me seriously. I drove my car home displeased. I will never come back to your center to have my car service. I will like to transfer my service record to another Hyundai dealership Ann CortAmazing service department
by Nurgomez on 04/05/2019Rich Maggio is a true gentleman very professional and informative. Everytime I go in for a service I feel at ease knowing that they have my best interest in mind.Service review
by rebeldesuave on 03/21/2019Fantastic service. They take the time to listen to the customer and they do not armtwist you into getting things you do not want. When they get it wrong which is rare they do their best to make it right. Great job!New Lease
by Leopold123 on 02/19/2019Vic was very helpful and friendly. Told him exactly what my needs were and he was able to work out a great car for me. Albert was great and very helpful with getting the paperwork taken care of efficiently.Excellent Service
by Zbear01 on 02/19/2019Came in for an emissions light had a sensor failure fixed in less than 3 hours. John Grosso is an excellent service advisor always on the spot identifying issues and getting them resolved correctly first time. Service Manager Tim Turnbull… is always helpful as well hats off to a great team!!!Fast
by Tinkertom on 01/31/2019Oil change , recall software update & replacement of right tire in 3 hours time way better than leaving it at a local garage the entire day.Vic is the BEST!
by Leann11 on 01/26/2019My sister and brother in law leased 5 cars from Visc over the years and now I understand why. Vic was super sweet and professional the entire time he was helping me get everything in order and made the process go smoothly.Purchased 2015 Sonata
by Bluejay94 on 06/02/2018Helpful staff. Great experience.Bad experience overall, but 2 stars b/c of working over phone + good price
by DJVandNDV on 05/31/2018The positives: I appreciated the sales rep’s willingness to work with me over the phone and by email. I am happy with the car and the deal. The negatives: The representatives kept me in the dealership for about 4 hours to fill out… the paperwork for a lease that had already been negotiated over the phone. The car had been brought down and was ready maybe within an hour or so of me getting there. I got to the dealer at 2pm on a Tuesday, so it’s not like it was during busy hours after work or on a weekend. The place was mostly empty. The Dealer representatives made repeated errors to the same amount on the paperwork (the amount of my capital cost reduction for my lease), even after I corrected it the first time within the first 15 minutes I was there, each time prolonging the amount of time I had to stay. While waiting the Salesperson told me an inappropriate story within earshot of other customers and employees about how some of her family members are on vacation in Myrtle Beach and are mad at the hotel for not telling them it is “Black Biker Week” so now they won’t leave the hotel. The salesperson also took a phone call that I could hear and discussed about the Myrtle Beach situation.Best Dealership Experience
by diana9407 on 05/03/2018We had the best dealership experience with Atlantic Hyundai. Not only did they give us the best price but it was exactly what we talked about and agreed upon. There were no surprise fees or extras that other dealers try to do. They were… quick and efficient in their communications with us. I can't say enough good things about Josiah and his staff! I would recommend all my friends and family to go see them again!Service writer
by Joey1956 on 04/09/2018I been going to John Grosso for years. He oways take care of me. They have good mechanics there. .never had a problem there. Hyundai is a good car. And John Grosso is the best.Pleasant leasing experience
by dpolizotto on 02/19/2018Had a no hassle leasing experience turned in my existing Elantra and leased a SonataWasted time and unnecessary work
by Phixius on 02/03/2018Went in for an oil change. After 2 hours had to ask about my car to the advisor who was playing on his cell. Was told he was just looking at my paperwork and went through a pile to find it. Tried to tell me Work was needed and it was going… to cost over $800. I said I just got service done and I was offered 5% off if I showed my bill. Told him to do oil change and other minor work I requested. Finally left after 3 hours when it should have taken an hour at most.Great
by CoachRD1 on 02/01/2018I was happy happy with the staff and dealGeneral Manager
by Michaelesq on 10/18/2017GM Jason Montalvo neglects all subsequent emails and subsequent phone calls despite recorded on phone assuring me finance manager’s misconduct is “grounds for termination” regarding embezzlement of $4,100 in Toyota extra care plans after… explicitly stating no extra plans or add-ons at time of vehicle signing. Atlantic Hyundai is instructing me to wait 12 weeks for a refund of $3,800 despite Toyota reporting no record of any plans purchased. Toyota also reports: a refund takes less than 30 days. Toyota further reports : “since no care plan application has been entered in their system by Atlantic Hyundai to this date, a refund can be issued today”Great service
by Drockross on 02/07/2017Sugeiry Marmol once again helped me out and did a great jobNever Again
by Mepoppy on 12/19/2016Buying is like buying anywhere. The service dept. is the WORST I have ever been involved with. They recommend something extra EVERY time I have brought in for service. I then take it to a mechanic I TRUST and ask him to do it. EVERY… time he tells me it doesn't need it done. I give the mechanic carte blanche to do what he feels needs to be done. He has done nothing to the car that Atlantic had been adamant that it needed to be done. By the way, he didn't even charge to check up what Atlantic said had to be done
Hyundai Tucson
Hyundai Elantra
Hyundai Palisade
Hyundai Santa Fe
About our dealership
What sets us apart
Number one volume Hyundai dealer in the Northeast for 2019.
When coming into our dealership, you will not want to leave our complimentary Barista area or children's playroom. Come visit our state of the art facility.
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store