Atlantic Hyundai
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Dealership Sales Review
sales Rating
General Manager
Written by 10/18/2017
onGM Jason Montalvo neglects all subsequent emails and subsequent phone calls despite recorded on phone assuring me finance managers misconduct is grounds for termination regarding embezzlement of $4,100 in Toyota extra care plans after explicitly stating no extra plans or add-ons at time of vehicle signing. Atlantic Hyundai is instructing me to wait 12 weeks for a refund of $3,800 despite Toyota reporting no record of any plans purchased. Toyota also reports: a refund takes less than 30 days. Toyota further reports : since no care plan application has been entered in their system by Atlantic Hyundai to this date, a refund can be issued today
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No