Skip to main content

Atlantic Hyundai


193 Sunrise Hwy, West Islip, NY 11795 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Dealer Doesn't Honor Deposits - Sold Car to Someone Else
Written by Buy Elsewhere on 12/24/2022

I put a $1,000 deposit down on an incoming Hyundai Palisade in September 2023 at MSRP. When the car arrived 6 weeks later, Atlantic Hyundai sold it to another customer, presumably for a better price. The only person I could ever get on the phone after I made my deposit was the receptionist who never connected me to a live person; only took a message which was rarely, if ever, returned. It took 6 weeks to get my deposit refunded, and then only after I got my credit card company involved. (I had to get special permission from “the manager” to have the deposit be refundable in the first place, which I had them write on the purchase agreement – good thing!) All-in-all, a miserable purchase experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.