Lia Chrysler Dodge Jeep Ram
Customer Reviews of Lia Chrysler Dodge Jeep Ram
Review type:
Good experience
Service was good also, but took around a month to get appointment for a front alighnment on a new car.
Fast and wonderful service!
by Mark Wahl on 05/03/2022Alyx Gonch took great care of my service needs and went the extra mile to address one of my issues. To my surprise, the service was done very quickly and was done professionally.Mark, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Alyx provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Great job!
by Tracy Nichols on 04/27/2022Don was awesome. Very professional and good with detailsTracy, Thank you so much for your positive review! We are so glad that Don provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Amazing, quick, easy!
by M22 on 04/26/2022Rob Filuta is phenomenal and was my sales associate when purchasing my new car. He was knowledgeable, respectful, and relatable- which made it easy to trust what he was offering and saying throughout the entire process which I personally… value more than anything, especially for someone who doesn’t know a lot about the car industry! He made the entire process in buying my new car as flawless as possible and was the first to offer guidance if there was questions he could not answer or respond with confidence if he did. I was very happy from start to finish at Lia CJDR and also I had more time before my previous lease was up before I had to get a new car, so Rob played a huge part in the reasoning I bought my car right now!Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are overjoyed that Rob took great care of you throughout your visit! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Annual Maintenance and subsequent towing package and roof rack crossbar ins
by Ed on 04/25/2022Service rep Jared Pott was helpful and informative. Routine maintenance appointment and subsequent appointment for towing package along with roof crossbar installation went smoothly. Excellent job! Looks great!Ed, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Jared's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels- on behalf of the entire team!
Fast and easy
by T Kern on 04/20/2022Scott Demoulpied assisted with final sale. He was knowledgeable about my new purchase. Lia gave me a great deal on my trade in which made purchasing a new truck irresistible.Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Scott took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Good Customer Service
by Valerie Dunn on 04/19/2022I came in for an oil change and inspection and that’s exactly what I got. No trying to sell me other products or trying to get me to do more work on my jeep that wasn’t neededValerie, Thank you for your 5-star rating! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!
Service rating
by AG on 04/15/2022My service rep for my recent oil change and tire rotation was John Elmendorf. It was a mid-afternoon appointment, John was very thorough and had my vehicle completed in a timely manner.Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that John provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Safe travels!
Five Star Service Writer!!
by Mimi Ryan on 04/08/2022John Elmendorf was the most professional and courteous service writer I have ever encountered. Any concern I had he made a top priority. He handled my service appointment expediently and even washed my car. I am actually looking forward to… my next service appointment because I was treated with respect and importance.Thank you for leaving John this excellent review! He will be honored to know that you deeply value his service. We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!
Alan’s Ram
by Alan on 03/28/2022Gabrielle DeMarco has always been my go to person at Lia CJDR. Her great attitude and infectious smile is always great to see. She is pleasant and has a get it done attitude. I will recommend her to everyone that I come across. She is an… amazing asset to your dealership. I look forward to seeing how far she climbs in her careerAlan, Thank you for taking the time to leave Gabrielle this wonderful review and recommendation! She will be honored to hear of your kind words and to know that you deeply value her service! We wish you safe travels, and she and the team will certainly continue to provide you with the 5-star service that you deserve in your visits to come!
Gas tank repair
by Jon H on 03/14/2022Worked with Don McLennan to get a repair completed on a gas tank strap that had come loose due to a rotted bracket. He quickly got to work on identifying any warranty coverage for the repair and also any outstanding recalls on the vehicle… to address while at the dealership. All repairs were covered under warranties and recall coverage, the work was done in a timely manner and my truck is back to running like newJon, Thank you so much for your positive review! We are so glad that Don and the team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
A very satisfied customer
by Marissa on 03/09/2022John Elmendorf Assisted me with the service of my car and he was incredible to work with. He made the process very easy and gave me updates on the status of my car when needed. Definitely would like to work with him again.Marissa, Thank you for sharing the positive experience you had with John! Offering thorough and efficient service is so important to us, and we are pleased that he provided you with nothing less! We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!
Fixed in a flash!
by Jennifer Kingsley on 03/07/2022I recently had to bring my car in because my check engine light was on. It happened on a Tuesday evening and I called first thing Wednesday morning. I spoke to Jared Pott, he said I could bring my car in but with their current schedule it… would not be looked at until Thursday. He mentioned I could rent a car from next door since their was a waitlist for a loaner. He called me later on Wednesday and said they were able to look at my car ahead of schedule and it was ready for pick up at about 4:15 the same day. I was so appreciative of his help and how quickly he and the service team were able to service my car.. considering the appointments were so backed up and due to them being short staffed. Thank you Jared Pott and service team!Jennifer, Thank you so much for your wonderful review! We are so glad that Jared could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
New vehicle purchase
by John Sierzega on 03/03/2022Cannot say enough about my purchase experience at Lia Dodge. Charles my salesperson was excellent. Very knowledgeable, took his time answering any questions I had and assisted in all aspects of purchasing my new vehicle. Nick the finance… manager made the financing end of the purchase easy and stress free. It was the first time I purchased a vehicle and felt no pressure at anytime. I highly recommend Lia Dodge if interested in a Chrysler car or truck.John, Thank you so much for your wonderful review and recommendation! Providing a pressure-free and remarkable experience is always our goal, and we are delighted that Charles's and Nick's efforts met your satisfaction. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we wish you the warmest congratulations on your new vehicle! Safe travels!
On the Ball
by Val on 02/25/2022Jared Pott was very helpful in getting my Service work done on my Jeep. Nice person to deal with.Val, Thank you so much for your positive review! We are delighted that Jared could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!
Outstanding
by NFM on 02/24/2022Great service, personable, knowledgeable, professional, compassionate, and go out of their way to ensure all of your issues are resolved.Thank you so much for your wonderful review! We are so glad that our team took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Like dealing with Family!
by LoriGG on 02/24/2022Great Service as always. Don McLennan got me in and out quickly. Great conversation, great service. It’s like dealing with family!Lori, Thank you for your 5-star rating! We are so glad that Don could provide you with a smooth and efficient experience! We hope that you continue to choose us for all of your future automotive needs. Safe travels!
Good service
by RF on 02/23/2022Good service addressing recalls on my Chrysler. Friendly and quick.Thank you for your 5-star rating! We are so glad that we could get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Service Sales
by Darlene D on 02/23/2022The Attention we had received from Gabrielle Demarco in the Service Dept. was excellent. She was attentive, helpful, quick to get back, and very friendly. It was a good experience with Gabrielle with a bad situation with a tire. She made… the process a lot easier!Darlene, Thank you for sharing the positive experience you had with Gabrielle! We are so glad that she provided you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Good service
by John elmendorf on 02/23/2022They are polite and flexibleThank you for your 5-star rating! We are thrilled that our team provided you with top-notch service throughout your visit! If there is ever anything more that we may help you with, please do not hesitate to let us know!
Ram Rebel
by Autochton on 02/18/2022Good job, Great Hospitality, Jared and nice lady in service dept.Thank you so much for your positive review! We are happy to hear that Jared that the team took great care of you. We hope to see you again the next time your vehicle is ready for service!
Great customer service
by K on 02/17/2022James Almindo went above and beyond. I highly recommend. Great customer service!!Thank you so much for your positive review and recommendation! We are happy to hear that James took great care of you during your recent visit. It is our pleasure to serve you, and we wish you the safest of travels until we meet again!
Thank you for your 5-star review, Harry! We're thrilled to know how pleased you were with Vinnie's support. Congrats on the new Hellcat! Best wishes for awesome travels, from the whole team at Lia CJDR!
by Lia Chrysler Dodge Jeep Ram on 07/29/2024