Lia Chrysler Dodge Jeep Ram
Dealership Service Review
I recently had to bring my car in because my check engine light was on. It happened on a Tuesday evening and I called first thing Wednesday morning. I spoke to Jared Pott, he said I could bring my car in but with their current schedule it would not be looked at until Thursday. He mentioned I could rent a car from next door since their was a waitlist for a loaner. He called me later on Wednesday and said they were able to look at my car ahead of schedule and it was ready for pick up at about 4:15 the same day. I was so appreciative of his help and how quickly he and the service team were able to service my car.. considering the appointments were so backed up and due to them being short staffed. Thank you Jared Pott and service team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes