Lia Nissan of Colonie
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Customer Reviews of Lia Nissan of Colonie
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Lia Nissan Repeat Customer!
by Greg T on 06/30/2025
This is the second Frontier I have purchased from Lia. Jaymarc Flores was very knowledgeable, friendly and great to work with. I highly recommend.
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The following reviews are more than two years old. They are not included in the overall rating.
50 reviews
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new 2015 sentra
by debscar1121 on 01/07/2016The salesman was David Seacord did a excellent job in putting us in the car we wanted.Dave Bertuch the manager was also great.Thank you both of you for taking care of us.Nissan Murano
by TedBanker on 12/24/2015We want to thank Lia Nissan, David Seacord and the rest of their staff for their professionalism and the time that was spent with us when selecting the Murano.Great customer service
by madisond39 on 09/30/2015Walked in to Lia Nissan of Colonie knowing what I wanted, a Nissan Sentra SL. Dave Seacord immediately greeted me and directed me towards the vehicle I wanted. He was very informative on the model I was interested in, and also explained the… differences in all the Sentra models to me. He did not try to coerce me into choosing a different vehicle, and he immediately took me on a test drive. During the test drive, he engaged in friendly conversation, making me feel at ease and comfortable. It is refreshing to have a salesman that seems to care about the consumer's life, rather than just the consumer's purchase potential. He thoroughly explained all the features and aspects of the car during the drive. He never exerted any unnecessary pressure, but immediately gave me all the info I needed when I expressed my desire to make a purchase. He thoroughly walked me through the potential deal terms, and promptly informed me when they were accepted. He also provided me with multiple insurance agency contacts, making that part of the process much easier. Two days later, I returned and filled out the purchase paperwork with Pedro. Pedro was incredibly friendly and made me feel like a friend rather than just a consumer. There was a bit of a long wait period, as the dealership was pretty busy, but Dave apologized and offered complementary beverages while I waited. He returned as quick as possible and gave me one last thorough rundown of all the features of the Sentra. Shortly after, I was pulling out of the lot with my new vehicle. Dave was incredibly informative, helpful, and professional, and I recommend his services as well as the overall services of Lia Nissan of Colonie.Always wonderful service.
by Siouxjac5 on 05/24/2015I have lost track of all the years I have been a Nissan user. The service person in my recent visit, Alex Gillespie, was wonderful. I had not been scheduled for service, but since I arrived at the break of dawn, he assured me that my… vehicle's problem would be addressed promptly. He agreed that the noise I experienced was serious. I could not believe when I was able to drive out, fully serviced and repaired in less than 3 hours!Knowledgeable
by NissanFanx8 on 03/22/2015I just leased my 8th vehicle with Lia Nissan. The experience gets better and easier every time. My salesman Vincent could answer every question without hesitation on all the different models. Another great job by Lia Nissan and their… staff.Satisfied
by jenp6 on 03/21/2015I was very satisfied with my experience with Lia Nissan and salesperson John Attanasio. I started my search online, and Lia Nissan was the first dealership to call me regarding my interest. I was able to make an appointment to test drive a… car, and we were able to come to what I considered a fair price.Hostile and uncomfortable environment
by Janeandjohn on 02/09/2015I visited Lia Nissan for a used Altima last week. The sales person was great but the back and forth was too much. I had just had the same issue with another lia location and was frustrated even more by this visit. When I came in for a test… drive the first time I walked into the manager yelling and swearing in the showroom at an employee. I could tell by the look on his face he didn't know I was in the showroom. When I went back a second time to see Mike for a second test drive the same manager was having a closed door meeting with an another employee but the office is glass so you could see his yelling and antics. I asked Mike who that guy was who is always yelling and he said that's our GM Dave. Nothing against Mike but we went to another dealership and purchased a new 2015 Altima.The best experience ever
by MJ518 on 11/05/2014We purchased a new 2012 Nissan Rogue in October of 2012 and had one of the best sales experiences ever! We didn't feel pressured in any way. The October 2012 experience was so awesome that when it came time to add a second vehicle to the… driveway in June of 2013 we didn't even bother to go to other dealerships. We walked in on a Saturday morning and started the conversation with a simple what do you have that's shiny and I can drive home today?!? That something shiny is the 2013 Nissan Altima that is sitting in my driveway today. We have consistently been blown away with the care and compassion we are always shown when we come into Lia Nissan. When you've found the best you forget about the rest. I have 19 months left on the Altima lease and I know right where I will be going for my next vehicle. Who knows... that trip into Lia Nissan may have us driving home two brand new Nissan's![violative content deleted] Salesamn
by bebtwice on 07/31/2009We wanted to test drive a car. After waiting in the hot sun for one salesman to get the key to the car, another salesman showed up with the key. We then had to drive the car up to the showroom, park, and go inside while the salesamn took a… copy of my husband's driver's license (why this wasn't done first by the first salesman while we were in the showroom is beyond us). Besides asking for our name (which was clearly on the already-scanned license) and home phone #, the salesman wanted our cell #, work #, and e-mail address. When my husband replied that name & home phone was sufficient, the salesman said "well then if you buy a car here you won't get any of the coupons we send via email" While we did conitnue on the test drive, it was clear that the salesman was ticked and just going through the motion. We didn't care for the car so getting their coupons wasn't going to be an issue. We went to three other dealers the same day and only one even asked us for a copy of a driver's license and went on the test drive. The other two just handed over the keys and away we went, completely on our own without even giving our name, no less a copy of our driver's license. Granted we're in our early 60's and probably don't look like the typical grand theft auto perp, but we thought the attempt to gather all of the personal info by the Nissan salesman was completely unnecessary and his attitude even worse!I test drove a car recently and I was not pleased with the car and wanted to leave. The salesman asked for my number and I was reluctant because I do not want the damn phone calls. He said and I paraphrase "come on man, I just wasted an hour showing you this car, you can at least do this for me" Seriously?!?!?! I was shocked that someone actually said this. Like I really like wasting my time? This place is just horrible, typical salesman tactics with this place and it really left a bad taste in dealing with dealerships.
Sales Experience - Lia Nissan
by cookielady2 on 02/22/2013updated 09/09/2025My husband and I went to the Auto Show at ESP. While at the Nissan display, we were approached by Joe P. of Lia Nissan who took the time to answer our questions and point out features of the 2013 Altima. We later met Joe at Lia Nissan to… take an Altima for a test drive. Joe is a real pro, very knowledgeable about Nissan autos and not at all pushy or overbearing. Since I have done business with another Lia dealership for many years, I asked Joe about Lia Nissan's service dept. and was satisfied that it was similar to what I had experienced at the other Lia dealership. We bought a Nissan Altima, satisfied that we made a good deal and were treated fairly. We like that Joe P. has continued to be available to answer questions and offer assistance if needed.2013 Nissan Pathfinder
by gmohr0222 on 02/11/2013updated 09/09/2025I recently purchased a 2013 Nissan Pathfinder from Lia Nissan. The sales staff and General Manager were very friendly and extremely aware of my buying situation. I feel they met my needs and requests without being a "typical" pushy… dealership. I got exactly what I wanted (plus a little extra) and am extremely satisfied with my purchase. I would highly recommend visiting Lia NissanSales experience
by happy_custom3 on 02/12/2013updated 09/09/2025I recently purchased a Nissan Altima. My husband had checked Consumer Reports and done some research on the car so we knew it was the car we wanted to buy. The salesman, Joe P. was very helpful but at the same time was not pushy and let us… take our time looking with no pressure. That was greatly appreciated. We also appreciated that he gave us the actual price of the car prior to asking if we had something to trade in...other dealerships will sometimes play with the numbers on the trade prior to giving you the actual price of the car. Overall a great experience. When we picked up the car, Joe took alot of time with us to explain all the features. Would definitely go back when ready to buy another car.New Car Purchase was Excellent
by JerryGK on 02/08/2013updated 09/09/2025I recently visited Lia Nissan to look at the new 2013 Altima. I had such an excellent experience that I ended up purchasing. I am not only working with my salesman (NJ) but the Sales Manager, Ali K., has been hands on with my deal as… well. Both have taken their time and explained all of the vehicle specifications, options, and financing to me in detail. This is my third purchase from Lia Nissan since 2009 and will gladly return to this dealership the next time we are in the market for a car. If you are interested in purchasing a Nissan, I strongly recommend you visit Lia Nissan and have an opportunity to receive exceptional customer service.Great Salesmen and great experience
by marya17 on 02/14/2013updated 09/09/2025I purchased my Juke from Joe P. who in my opinion is one of the best salemen I have ever dealt with. He makes your experience in buying a car very easy. He is kind, thoughtful and does everything in his power to please. I have recommended… Joe P. to family and friends he can't be beat.Greatly satisfied
by cynthian1 on 06/20/2013updated 09/09/2025Professionalism, kindness, consideration, honesty and genuine care is what you can expect from Lia Nissan. Cesar M. Was my salesman and made the sales process easy, quick and painless. He answered all my questions and tended to all my needs… and requests with a smile. Everyone involved with my sale was extraordinary and I look forward to returning to them for any and all automotive needs.Great Service
by intelshopper on 02/12/2013updated 09/09/2025I had a great experience at Lia NIssan. I told the sales man Antonio M. that is wasnt buying a car for a few months. He still took the time to explain the features of the new Altima. Because of his service i would go back and buy from him.Good shopping experience
by pathfinder18 on 02/20/2013updated 09/09/2025My experience started online at their site. I was shopping around and left my info for an inquiry on a pre-owned pathfinder. Bethany immediately called me and answered all my questions. I had some concerns about the financing due to a… recent purchase of a home. Joe greeted us at the door and showed us around the dealership. It was a mighty cold day and we test drove a few pathfinders. We eventually settled on one, and sat down with the finance manager (miracle worker) to explore our options. The turnaround time was excellent. We had our (new to us) pre-owned pathfinder the next day. We never felt any pressure to buy and my trade appraisal was more than fair. Would recommend this dealership to friends and family. Thanks Joe for your experience in making the transaction smooth as possible.Best dealer experience in 25 years
by zedman1 on 02/13/2013updated 09/09/2025I have purchased two vehicles from Lia Nissan, my sales representative for both purchases was Joe P. Given my past experiences with other dealerships and sales people I was guarded and prepared for the usual game playing. However much to my… surprise the first purchase of a 2011 Juke went extremely smooth. I explained to Mr. P. what I expected to get for my trade in and how much I planned to spend overall. Mr. P. worked hard and was upfront with what Lia Nissan could do to meet my expenditure goals. I found it a pleasure to work with Mr. P., he is always pleasant, professional, and forthcoming with all the cost associated with purchasing a vehicle. Because of the experience with Lia Nissan and in particular Mr. Pratico, I did not hesitate to return to them when it came to purchasing another vehicle. Again the purchasing experience was exceptional, everything was done in a reasonable amount of time and within my needed price range. The Lia Nissan dealership provides an atmosphere of support and professionalism which I find very comfortable when purchasing a vehicle. If you are looking to purchase a new or used vehicle it would be in you best interest to stop by Lia Nissan and look up Joe Pratico.my recent purchase at lia nissan
by happyshopper3 on 02/11/2013updated 09/09/2025recently my husband and i went to lia nissan to car shop. we were helped by a Mr. M. words cannot express the service this man gave us. he went above and beyond answering all our questions, was very professional . we purchased our new… vehicle that day and a large part was due to this mans excellent service. we are very happy with our new car and will definalty go back in the future if we need a new one. Mr. M. should be commended.Had a salesman that was very helpful
by Mary552 on 02/12/2013updated 09/09/2025I had a great experience at Lia Nissan and his name is Antonio M. Even though I did not end up buying a Nissan I felt I needed to go on-line and tell others to ask for Antonio when they want to try out a Nissan. He was very helpful and not… at all in your face. I have recommended people at work to go see Antonio.Great Salesman
by cvol34 on 02/21/2013updated 09/09/2025I just recently leased a new 2013 Altima and my salesman was Joe P. He is a great salesperson and is very approachable. He is very accommodating and is not too pushy, unlike other salespeople I've seen in the past. Having Joe P as my… salesperson made my experience with Nissan stress free and I would recommend him to everyone.
Nissan Rogue
Nissan Sentra
Nissan Kicks
Nissan Murano
About our dealership
Greg, we're delighted the Lia Nissan team continues to make you feel well cared for, including Jaymarc this time. Congratulations on your new Frontier! If you should have any further questions or needs, please don't hesitate to reach out.
by Lia Nissan Colonie on 07/01/2025