Lia Nissan of Colonie
Customer Reviews of Lia Nissan of Colonie
Review type:
Lia Nissan Repeat Customer!
Great service!
by Emily C on 07/10/2025I just want to take this moment to Thank Bryan Casey service technician who works for Lia in Schenectady for always taking care of my car. I feel confident knowing it's in good hands. Your professionalism and clear communication means alot… to me. It's not easy finding someone you trust. Thank you !!Emily, thank you for leaving Bryan this wonderful review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. We hope to see you again the next time your vehicle is ready for service. Take care!
Service
by Chuck Hoffman on 07/01/2025Hi I have used this dealership for 40 years. The sales department is easy to work with and tries to give you what you ask for. No hassles. The service department is quality and customer oriented. I had Brian Casey as my rep. and he is… knowledgeable and stay on top of your car when serviced. Pleasant and doesn't push you with extras if mentionedChuck, we appreciate your 5 stars for Bryan! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
Lia Nissan Repeat Customer!
by Greg T on 06/30/2025This is the second Frontier I have purchased from Lia. Jaymarc Flores was very knowledgeable, friendly and great to work with. I highly recommend.Greg, we're delighted the Lia Nissan team continues to make you feel well cared for, including Jaymarc this time. Congratulations on your new Frontier! If you should have any further questions or needs, please don't hesitate to reach out.
Great experience as always
by Mike on 05/06/2025Great experience as usual. In and out quick for an inspection. Thanks to RyanMike, we're glad Ryan's diligence made this a very convenient inspection visit. We wish you the safest of travels until we may be of service to you again. Thanks a lot!
What an oustanding service advisor!!!
by Papa on 05/05/2025You can always count on Ryan for a high quality service. He will take the extra mile to provide you the best and most reliable service that you deserve.Thank you for your lovely feedback, Papa! We're pleased you continue to receive the best care and guidance from Ryan and our amazing team. Please don't hesitate to get in touch when we can assist you again.
Excellent service
by Frank Ferrucci on 04/19/2025Excellent service technicians very knowable. Attentive to customer needs. Ryan Myers always goes above to accommodate our needsFrank, thank you for reporting on the exceptional work Ryan has done for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Nissan for the highest quality service.
Service was great
by Mike on 04/16/2025Ryan was thourough and helpful. He managed to get me in for an oil change and inspection with no appointment. Great experience as alwaysMike, thank you for letting us know your visit was handled seamlessly by Ryan and the Lia Nissan team. We hope you won't hesitate to reach out when we may be of service to you again.
Great service at Lia in Colonie - Dusty Rose advisor
by Sriccio on 03/31/2025Dusty was very helpful and communicated every step of the waySriccio, thank you for sharing positive feedback on Dusty! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!
Excellent service
by Bryan Casey on 01/25/2025Staff is approachable and friendly.Bryan, Providing excellent service is so important to us here at Lia Nissan of Colonie and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were approachable and friendly. We wish you safe travels until we meet again!
Car Service
by LG on 01/12/2025updated 01/21/2025My service advisor was Ryan Meyers and he was very helpful. Service was on time and he advised me on some future work. He was not pushy, just very helpful.LG, thanks for stopping by to share your 5-star review of Ryan! We're glad he addressed your vehicle's service process with plenty of communication. See you next time!
Service repair
by SRV on 12/02/2024updated 12/09/2024Dustin Rose was very helpfulSRV, Thank you for leaving Dustin this fantastic review! We are happy to know that he was very helpful.
No problem here
by J Costello on 10/13/2024I am kind of new with this dealership. All of the people that I have come in contact with have been very nice and helpful. Bryan Casey has so far been the person I have dealt with the most . He has not pressured me to get more work on my… car than what is needed . He has been very professional in his approach to answering my questions, no matter how many times I might ask the same thing. I wil continue to ask for Bryan Casey, because I trust him.J, that's awesome! Thank you for always trusting Bryan and the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Lia Nissan is the best
by Charla Whalen on 09/23/2024LIA Nissan fixed the problem that Wally's of Nelliston did to my brakes when the supposedly fixed them last time I went there. Dustin was awesome and told me and showed me what needed to be fixed. I will forever go to LIA NissaWe're so pleased Dustin and the Lia Nissan team provided your vehicle with the proper care to get this problem resolved. Thanks for letting us know how happy you were with this experience!
Quality service and people.
by Paul H on 08/31/2024This place is great! Bryan Casey was very friendly and courteous writing up my service ticket. He also researched some questions that I asked him and got back to me quickly. Very professional. The customer lounge is clean and offers free… refreshments. Overall a great experience, which in my past experiences at other dealerships is hard to find lately.We're delighted to hear that, Paul! Thank you for letting us know how pleased you've been with Bryan's expertise and our comfy customer lounge. We wish you pleasant travels until we may be of service to you again!
Lia August Visit
by Mary on 08/22/2024Ryan Myers checked me in and informed me there was a recall they would be taking care of. The recall would not take any longer. Kept me informed and was pleasant and professional.Mary, thanks for letting us know how pleased you were with the convenience of this service visit handled by Ryan. It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Excellence in Service
by Patrick Mastromarchi on 08/11/2024updated 08/20/2024Lia Nissan of Colonie was spot on from beginning to end. Their attention to detail, professionalism, and willingness to listen to our needs was beyond what we could have imagined. Patrick listened to what we needed and in the end made a… great deal we couldn't refuse! I would HIGHLY recommend this dealership to anyone!!!Thanks so much, Patrick! We're delighted the value of Patrick's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
Bryan Casey is great
by patterson on 08/09/2024updated 08/20/2024they are helpful and k ow what they are doing and answer any question you might haveThank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Bryan and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!
Great service.
by CWJ Henderson on 08/16/2024The service staff at Lia Nissan of Colonie is top notch. They are fast, efficient, and on top of your vehicle's needs.Thank you for your kind review! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your vehicle. Thank you for making Lia Nissan your #1 choice for service!
Car serviced
by John Yager on 08/05/2024Service tech Bryan Casey was very helpful when I brought my Rogue information service. Had some missing bolts in roof rack. He followed up with me that parts needed to be order and would contact me when they came in and would schedule… appointment.John, thank you for letting us know how pleased you were with Bryan's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we see you again!
Saved the Day
by Linda on 08/01/2024Bryan Casey at Lia Nissan got our car back on the road the same day we dropped it off without an appointment.Linda, thanks for taking the time to review your service experience! We're happy Bryan got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Nissan for all your automotive needs!
Extant
by Ammar on 07/25/2024updated 07/31/2024How friendly and helpful to please you and trying their best to make sure they did everything they could to help you get what you come forThanks for letting us know our dealership team did a great job, Ammar! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
Greg, we're delighted the Lia Nissan team continues to make you feel well cared for, including Jaymarc this time. Congratulations on your new Frontier! If you should have any further questions or needs, please don't hesitate to reach out.
by Lia Nissan Colonie on 07/01/2025