Lia Nissan Of Saratoga
Customer Reviews of Lia Nissan Of Saratoga
Review type:
Dashan was awesome
by JoEllen Vavasour on 09/23/2025This was my second visit for service in the year that I have owned my Kicks: an oil change several weeks ago and my annual inspection last week, and I am very impressed. The pride the staff takes in their work is clearly evident and… completely justified. The area is spotless, I was greeted immediately when I entered, and Dashon Thomas made sure that I was well cared for during my visit. He explained what needed to be done and the amount of time necessary to complete it. He made sure I was comfortable and kept me apprised of the work - which was completed sooner than expected. Check-out was a breeze.Attentive
by LJ on 09/10/2025Dependable service. Keeps customer well informed of progressExcellent Service Rep!
by Martha D on 05/06/2025Tim Veeder in the Service Department is excellent, he was very kind and communicative! Thank you Tim!Career builder
by Me on 04/11/2025Friendly, professional and do the job well.We're really pleased the Lia Nissan service team continues to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback.
Above and beyond
by Joe on 04/11/2025Philip Bugbee went out of his way to be helpful when I dropped off my 2025 Frontier for its first service. He also made sure to address a minor issue with a door warning problem. Service was performed and was completed quickly and… correctly.Joe, thank you for letting us know your Frontier's appointment was handled seamlessly by Philip and the Lia Nissan team. We hope you won't hesitate to reach out when we may be of service to you again.
Amazing
by Jess on 04/01/2025They are willing to work with you and help you in anyway!Thank you for your positive review, Jess! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs.
Service with a smile!
by Jennifer W on 02/26/2025All the staff were immediately welcoming and always polite and accommodating. PJ Bugbee listened and did all he could to help me. The work was completed on time and satisfied my original complaint although it was very expensive. The… facility improvements are impressive!Jennifer, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of PJ's advocacy and expertise. Please come see us again some day!
Recall, maintenance and inspection
by Tom Zielnicki on 02/20/2025I brought my vehicle in to have a recall, item fixed, annual maintenance performed, and New York State inspection completed. I was estimated a three hour wait. All was completed in less than 2 1/2 hours with my car being washed. Thank you,… Philip Bugbee for your service and professionalism.Tom, that's awesome! Thank you for trusting Philip and the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Smiling car
by Jenn on 01/27/2025They are excellent and professional! Olivia helped me have myself and my car smiling! I had a short wait and their service is top notch - always done right the first time!Jenn, thank you for taking a moment to share positive feedback on Olivia. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
She was the best
by Sarah on 12/23/2024I have been going to this dealership for a few years now and I keep going back I live right next to a Nissan but drive the extra half hour just because there customer serve is so great thank you for all your help.Sarah, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Nissan is an honor, and we hope to continue being your #1 choice for years to come. See you next time!
Service
by Michelle on 11/19/2024Very friendly, courteous service. Kaden PetersonThanks for letting us know Kaden and our dealership team did a great job, Michelle! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
Exceptional Service
by Andi on 10/01/2024updated 10/07/2024Kayden Peterson went above and beyond what he needed to do in order to complete my service. I was having trouble connecting my IPhone to my car and he came outside to my car to help me. After several unsuccessful attempts, Kayden went… inside and returned with a salesman who helped us with the connection. Kayden stayed not only to make sure I was satisfied but also to learn how to be able to help others. I live in Florida but always come back to Lia Nissan of Saratoga for service and to renew my lease every 3 years.Thanks so much, Andi! We're delighted the value of Kaden's support exceeded your expectations at this visit. We appreciate your continued business, and look forward to giving you the same high quality experience at your next appointment!
Great customer service!!
by Sarah on 02/06/2024My 5,000 mile service went as smoothly as it could possibly go thanks to Nissan! They took care of everything and the customer service was great!Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!
Easy to work with
by DBonesteel on 01/27/2024Chelsea Beyer was very easy to work with to make arrangements to leave my Rogue and found the perfect rental for me to have while mine was in for repairs. Diagnostics and repairs were made quickly. I just picked up my vehicle today so… hoping the repair was just what it needed.Thanks for the fantastic review of Chelsea! Chelsea's the consummate advocate for our guests, and we're pleased she took exceptional care of you and your Rogue. Thank you for continuing to choose Lia Nissan for your Rogue's needs!
Great. Chelsea is the best
by WMM on 01/17/2024They are really good and fastThank you for your positive review! We're happy Chelsea made sure your vehicle's service visit was efficient. We look forward to ensuring the same circumstances at your next appointment.
Always a good experience
by DBadger73 on 06/18/2019Mike and Patricia were wonderful. We stopped in for a quick oil change and tire rotation on a Saturday. Always a pleasant experience. Everyone in service is always upbeat and happy. Thank you again!Happy customer
by KaraG on 06/16/2019Walter Cook was very helpful and I am happy with the service that he providedService review Lia Nissan Walter Cook
by LiaNissan on 03/30/2019Online scheduling was quick and easy. Check in with Walter was efficient and courteous. I waited for the service to be done (oil change and tire rotation). I was in and out in less than an hour and a half. Only additional service… recommendation was for new tires. Walter indicated that Lia had a sale but he did not pressure me into buying, which I liked. I prefer to research those purchases before committing. Overall, my experience with Walter Cook and the Lia staff has always been very good.Overall good service, Improvement needed
by T on 03/12/2019updated 03/19/2019The service was good. Celeste Hill was kind and helpful, however, there needs to be more focus on being detail oriented. Original price for work quoted was not final price due to incorrect pricing and calculations. Great customer service… requires great diligence and care for details. Overall, good, but still room for improvement.Great service
by Dre on 01/29/2019The service offered are affordable and the services team are friendly and professional.Love Our Rogue
by Victoria on 01/19/2019Thank you to Kyle Parent for his friendly and professional manner during our new car's first service!
Martha, thank you for letting us know how pleased you were with Tim's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.
by Lia Nissan Saratoga on 05/08/2025