Lia Honda Albany
Customer Reviews of Lia Honda Albany
Review type:
Best car of 2026
Excellent Service
by Doris S on 11/25/2022We bought our last two cars from Lia Honda Albany. Everything about the purchase was great. In each case the salesperson was wonderful to work with. All of our service for our Hondas we've had done at Lia Honda Albany. The service… people have all been extremely helpful and friendly. The work was completely on time and we have always been very satisfied. They get 5 stars in all categories. We highly recommend this dealership.Doris, your endorsement and recommendation is an honor! It is absolutely our pleasure to assist you with any and all of your automotive needs and we sincerely thank you for always choosing Lia Honda. Please do not hesitate to give us a call if we may help you at any time. See you at your next visit!
Joe Wiley customer service is awesome & the reason why we return!
by Kim Wendell brown on 11/23/2022Joe Wiley is just such a wonderful person to deal with. His customer service is outstanding, he gets us in to get our scheduled repairs & he’s just an honest guy. Honestly, if he ever left, we would likely follow him to whatever dealership… he went to…I hope that’s not ever the case! Lia, treat him well because he does an outstanding job for your customers!!We're with you on that, Kim! Thanks so much for recognizing Joe in this thoughtful review. We are fortunate to have Joe on the Lia Honda team and we're delighted you have had such reliable service on account of his attention to every detail of what makes a service visit truly valuable. Until we meet again, we wish you the safest of travels!
Oil change
by bryan on 11/18/2022Didn’t wait long. Waiting room is spaciousThanks so much, Bryan! We sincerely appreciate your business and your positive feedback. We're glad our service team got you and your vehicle safely back on the road in a timely manner. If there is ever anything further we may do for you, we hope you'll give us a call. It is our pleasure to assist you with all of your automotive needs. Thank you for choosing Lia Honda!
Great service advisor
by Andy R on 11/15/2022Joe Wiley is an excellent advisor. Always handles my vehicles promptly and communicates all issues and concerns. Very professional and courteous.Andy, thank you for letting us know of the outstanding service you received from Joe at Lia Honda! We sincerely appreciate your continued business and we're delighted to know that Joe has been a steady source of reliable automotive insight. We hope to make your next appointment just as superb. See you then!
Kyle Garcelon is effective & kind!
by K Pietkiewicz on 11/11/2022My experience at Lia Albany was seamless. Kyle Garcelon, in service advocated for me & understood my car problems. He got the job done well with great communication skills and a smile. Those simple things are very hard to come by these… days.Thank you! We really appreciate your kind review of Kyle in our service department. He is certainly an exemplary advocate for his clients and we're pleased he treated you to such an accommodating visit. If Kyle and the team may ever assist you again, we hope you won't hesitate to give us a call. Until then, we wish you pleasant driving!
Excellent service guy and service
by Lawrence Storm on 11/10/2022Joe Wiley was awesome! Very friendly and the service was excellent and fast. Nice job as always.Hi, Lawrence! Thank you for letting us know what a fantastic service visit you had with Joe at the helm. Joe is certainly a great guy to work with, and we're so glad you agree. We sincerely appreciate your continued business and wish you the safest of travels until we meet again.
Service at Lia
by Sabrina Sargent on 11/10/2022I took my honda odyssey in for service and had the pleasure of working with Joe Wiley. He explained everything that they did to my van and gave me pricing in advance which was very helpful. I will definitely be using Lia and Joe Wiley for… all of my future service needs!Sabrina, thank you for stopping by to share positive feedback on Joe at Lia Honda! We sincerely appreciate hearing from you that Joe made your Odyssey's service visit a highly valuable experience. We look forward to making your next visit just as superb, so please don't hesitate to give us a call when Joe and the team may assist you again. We'll see you then!
Lia Honda provides a great customer experience
by MarkD on 11/08/2022I brought my 2016 CRV in for its annual safety inspection, an oil change, tire rotation and other scheduled maintenance. As always, the service rep, Joe Riley, was a pleasure to work with. Professional, friendly and efficient, he clearly… explained all of the work to be done and checked me in quickly. I waited for my car, but not too long, because the service was completed in about an hour or so. Afterwards, during the check-out process, Joe reviewed the work that was completed, the final cost, and the results of the inspection, as well as any possible upcoming maintenance items that might need to be addressed at my next visit. Over the years, I have found the Lia Honda (Colonie) service department to be consistently excellent, with friendly and professional staff who get the job done efficiently and at a reasonable cost. I have been purchasing and servicing my Hondas from Lia for nearly 20 years and will hopefully continue doing so for many more. Very satisfied with their performance, both in sales and service. Highly recommended.Unfortunately, I entered a typo in my review. The service rep's name should have read Joe Wiley (not Riley). Sorry for the mix up. In any case, Joe is great.
Thank you so much, Mark! We couldn't have asked for a better endorsement. It's really important to us that our guests know we sincerely appreciate their business, and the best way for us to show it is to provide first-class service, consistently. We are absolutely delighted to know how integral Joe has been to the welfare of your vehicles and to your satisfaction with Lia Honda. We hope to be at your service for many more years to come. We are honored by your confidence and look forward to your next visit.
Top Notch
by Joe Calabucci is Great on 11/07/2022Everyone was so polite and willing to help out, and my service guy Joe Calabucci went above and beyond to get me in and out.It's super important to us that our guests and their vehicles experience a service visit just like the one Joe and the team provided for you--convenient, pleasant, and thoroughly done. Thanks for letting us know how pleased you were with Joe's service. We hope to make your next appointment just as superb!
Great customer service!!!
by Menachem Andrusier on 11/03/2022Erin Burke was very professional, receptive and understanding to what vehicle I wanted and at the price point I needed to be at. Was an easy and seem less process getting my new car. Would recommend her and the Lia dealership in the future.Hi, Menachem! Thank you so much for the 5-star review of Erin and Lia Honda! We're thrilled your buying process was seamless and Erin understood your wishes, completely. The whole team congratulates you on this momentous occasion and we wish you joy, satisfaction, and adventure, for many years to come. Please don't hesitate to reach out to us if there is anything we may assist you with. Until we see you again, we wish you the most pleasant travels.
Easy Recall
by Joel Langlois on 11/02/2022I got a notice that my Honda Ridgeline needed to go in for a recall, I made the appointment with Wes Harrington and was able to drop off my truck the day before. I received a call before noon the next day that it was done and ready to pick… up. Everything went smoothly and the truck was washed and ready when I got there to pick it up. Great job!That's fantastic news, Joel! We're so happy Wes got your truck's recall taken care of in such a timely manner. Your safety and satisfaction are our top priorities, so if there is ever anything Wes and the team may assist you with, please give us a call. Thank your for choosing Lia Honda!
Albany Lia Honda - The Best!
by Kathy from Albany on 11/02/2022This is my 2nd leased car with Albany Lia Honda & both experiences were positive. My most recent lease in October was exceptional. The entire process from beginning to end was effortless due to Jai Patel. He was professional, personable,… respectful & informative. He took time to go over all the features of the car & encouraged me to contact him with any questions.Hi, Kathy! Thank you for stopping by to share positive feedback on Jai! We're honored by your patronage and delighted to know Jai provided you with another smooth and accommodating leasing experience. We wish you the best and hope you enjoy every minute of driving your new car. Until we see you again, we wish you the most pleasant journeys!
Fantastic Service!
by Vinnie on 10/31/2022The sales staff especially Brett Reihs were very professional and helpful. Left the dealership with a great car and very happy!Congratulations on your new car, Vinnie! We're really happy for you and pleased to know Brett made your buying experience seamless and stress-free. That's what we're here for! The whole team wishes you many years of happy adventures and pleasant journeys. Please come back and see us some day. Thank you for choosing Lia Honda!
Fast, friendly, quality service !
by Dani on 10/29/2022Joe Callabucci and Steve at Lia are both great! They serviced my car the last 2 times I was at Lia Honda and took great care of me as a customer and even better care of my car! I was out of there with a freshly washed car even faster than… expected!We couldn't ask for a better endorsement, Dani! Thank you for recognizing Joe and Steve for their efforts to get your car serviced thoroughly and get you safely back on the road in a timely manner. Your complete satisfaction means everything to us. We hope you'll come back and see us again!
Outstanding service
by DC on 10/28/2022Very customer orientedThanks for stopping by to let us know how great your experience was! Providing our guests with pleasant, accommodating service is of the utmost importance to us, so we're glad your visit was nothing less. We look forward to making your next appointment with us just as superb!
Hassle free experience
by Greg on 10/27/2022The salesman Rob Dawes listened to me, was honest and kept in constant communication during the trying waiting period associated with industry wide delays.Thanks so much for your positive feedback, Greg! We are absolutely delighted to know Rob was there for you every step of the way while awaiting delivery of your vehicle. We can certainly appreciate the challenge that this poses to our guests but it's very important to us to make that wait as painless and transparent as possible. We hope you enjoy every moment of getting to know your new vehicle and wish you the most pleasant travels until we meet again!
Services rendered
by Vicki on 10/25/2022Friendly and courteousVicki, thanks so much for your 5-star review! We're pleased you were provided with a pleasant service visit. Please don't hesitate to give us a call if there should be any other automotive issues we can assist you with. Thank you for choosing Lia Honda!
Excellent service, wonderful people!!!!!
by Ernest C on 10/22/2022Brendan Shields Was awesome, took care of everything. I literally walked in and walked out in a new Honda. Great placeThank you for your fantastic feedback, Ernest! We're delighted to hear about your experience with Brendan and how easy it was to drive away in your new Honda. Brendan is a great person to work with when shopping for a new vehicle and we're pleased you got to experience that. The whole team wishes you many happy adventures and pleasant driving for years to come. And thank you for choosing Lia Honda!
Perfect deal!
by Sarah on 10/20/2022This was the quickest, easiest car deal I have ever done. Very happy with Rob and my new passportHi, Sarah! Thanks so much for the positive feedback and congratulations on your new Honda Passport! We're thrilled to hear about your seamless and fast buying experience with Rob at Lia Honda. Rob is a great guy to work with. We all wish you many pleasant journeys and the safest of travels in your Passport. We hope to see you again for scheduled maintenance but until then, drive safe and have fun!
Best Service Tech!
by Ray on 10/20/2022Joe Calabucci, Lia Honda Albany NY has been our Service Tech for both of our Honda's. Joe is a Service Tech that provides outstanding service. He reviews the service history and then recommends the service needed at the time of visit.… Joe's follow-up to any question or phone call is also exceptional. If not available at the time of a call, he call's you back very timely. Highly recommend Joe Calabucci as your personal Honda Service Tech at Lia-Albany. You will not be disappointed.Ray, thanks so much for your 5-star review of Joe at Lia Honda! We're happy to know how thorough Joe has been with you and the care of your Honda vehicles during your history of patronage with us. We certainly believe that prompt and accurate communication is a key factor of exemplary service and Joe is a perfect example of that. Thank you for the recognition. We'll see you next time!
Great service overall
by Tasha on 10/19/2022Always enjoying taking my car there it well covered and taken care ofHi, Tasha! We're so pleased to hear about your pleasant and accommodating visit with us at Lia Honda. We sincerely appreciate your positive feedback and look forward to making your next visit just as superb. See you then!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Vicky, we're so pleased our team provided you with a transparent and supportive buying experience. Thanks for giving a shout out to Sev for his superb assistance. We'd love to work with you again some day!
by Lia Honda Albany on 07/29/2025