Paul Miller Subaru
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Customer Reviews of Paul Miller Subaru
Review type:
Awaiting vehicle
by Apple on 04/29/2025
They sent me paperwork that wasn’t filled out expecting me to sign it! Just to explain this: What I’m saying is I could’ve signed it and they could fill out/in whatever they wanted when they received it back, making it look like I approved… it!
I asked for different policies explaining their warranties and never received them, but did receive the page that said 6 of 6 to sign off that I agree with them and accepted them! I have requested the other five pages and still have yet to hear back on what I’m actually signing for!
Communication has been beyond horrible!!
I had an added $400 anti-theft policy on my buyers agreement or buyers contract when I received it to sign! I don’t recall asking for it, nor why I would ask for it!
It appeared they charged me Sales Tax not only on their buyers agreement, but also on my Title and Registration Application, so in other words “Charged Double Taxes!!”
This is just a handful of the dozens of errors I found in the paperwork that was sent to me!!
Update April 2025:
Awaiting vehicle purchased
397 reviews
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kind & detail oriented
by ElleGee63 on 03/10/2020Had an excellent experience with the kind and detail oriented sales staff at Paul Miller Subaru. Answered all the questions and drove away in a new Crosstrek feeling very satisfied.Recall and oil change service
by Forester on 03/08/2020The personal service I received was first-rate as always. Vanessa was my advisor and Samantha my tech and they totally took care of me. You need to add an NA below - I did not ask for a quote.A place you want to come back.
by Nadia on 03/07/2020Buying a new car at Paul Miller Subaru dealership was a great experience. Anthony Calderaro provided excellent customer service. He was professional and knowledgeable. Anthony took his time to explain the process and got us acquainted with… so many advanced features of the car. And there was no rush to get rid of us! We appreciate his effort, hard work and time. He and other employees even called to follow up on the car performance. We greatly recommend this place for getting a car of your dreams.A very satisfying experience
by Satisfied on 03/03/2020From the initial website inquiry, the first call to verify the car was available, all the way thru the test drive and final deal, the experience with Paul Miller Subaru was excellent. I always felt that the offer was presented honestly and… transparently and all of my questions were answered. I would recommend this dealership and sales team.Great Service Dept
by Gene on 02/27/2020I had a wonderful experience, and my car was fixed and washed while there...Great
by Jcolindres on 02/25/2020I gave it a 4 star review because I was happy that I didn’t need to make an appointment for just an oil change when I called. But what upset me was that although I didn’t want my car washed they did not put a seat cover or floor cover in my… vehicle. So when I got the car back there were oil marks on my floor mats from the technicians shoes. I was hoping that they’d take a bit more care of a top of the line Series Gray STi. (Not bashing on the technician because I’d expect them to be dirty as that’s their job) ultimately I wish the staff who took my vehicle away put some covers down. I only know that they didn’t put anything down because I saw the service staff just enter my vehicle and drive away. In addition, and I brought it to the service writers attention I was upset that someone who was not able to drive a stick shift vehicle drove my vehicle and I heard my vehicle drive away into the shop, popping the clutch and unnecessary revving to get the vehicle into motion. And the person who took my payment - she was very kind. I didn’t catch her name.CrossTrek
by Rich on 02/21/2020Really nice salesman who took the time to help us find the right car for us at the right price. Overall a good experience.Happy Customer
by cousins on 02/18/2020Service was done professionally and everyone was courteous and informative.3rd vehicle purchase
by Allan on 02/15/2020From start to finish they were very professional. This is the 3rd car we have purchased from them and i would not hesitate for the next purchase.Service review
by cspooner on 02/02/2020Service was efficient and skilled. I used the express service and with 4 people ahead of me, it still only took an hour.Customer
by Reza on 01/20/2020Excellent, professional and fast serviceOutstanding Service
by Seth on 01/17/2020This is the fourth Subaru I've leased from Paul Miller Subaru, this one for my daughter in college. The service was fantastic and I never doubted that we were given an excellent deal. I will never buy or lease another car other than from… this dealership.TRULY AMAZING SERVICE
by ROXANNE on 01/13/2020I brought my car in for service and i must say joseph depp in service really went above and beyond for me. I have never had service as good as he provided me and i hope they truly know how much of an asset he is to have.Outstanding
by DianaM on 01/11/2020Terrific service at Paul Miller Suburu. Alex was truly outstanding. Highly professional. Made it a seamless and easy experience.Excellent Dealer
by Jim on 01/11/2020No problems getting to the dealer and looking at the car I wanted to purchase. The salesman and everybody in the sales Including the finance department help me with everything and all the questions I had were answered with professionalism… and courtesy.the great subaru dealership
by 0. on 01/10/2020on every occasion that my family has had to be serviced by this subaru dealership we come away with nothing but satisfaction,the employees of this subaru dealership are simply professionals,from a to z they will take care of you and all… your needs getting you on your way as soon as possible,my family has two subarus now and this latest one an impreza they just installed a remote starter and it was done with in the time they said it would be done,so don't hesitate if you need any kind of maintenance on your subaru this is the place to come to.First time with Paul Miller Subaru
by Stoller on 01/02/2020We were very pleased with the leasing experience at Paul Miller Subaru. Ingram was our Sales person and he could not have been more thorough. The entire process went well and we look forward to many years with Paul Miller.great deal
by great on 12/28/2019at this wonderful subaru dealership my wife and myself walked in to buy a used certified impreza for our 17 year old daughter as her first car and we found one to our satisfaction,the sales personnel we dealt with were professional from a… to z and we were treated very well.we will be buying here again.Great dealer
by Cristin on 12/17/2019updated 12/23/2019My husband and I were very happy with our experience at Paul Miller Subaru. Harold was a pleasure to work with. We did not feel pressured at all during our purchase and ended up with a great vehicle. Thanks again.competent
by M on 12/21/2019Paul Miller has very courteous people.Patient Endurance
by AS on 12/17/2019Buying my new car at Paul Miller Subaru showed me what patience the sales associate had in showing me the cars I had selected. When the day come to pick up my new selection, I had the sales associate show me yet another car which in turn I… elected to purchase. The sales associate demonstrated endurance in yet redoing all the paperwork from the beginning so that I could be satisfied. Yes, I would highly recommend Paul Miller Subaru to anyone interested in purchasing a Subaru.
Subaru Forester
Subaru Crosstrek
Subaru Outback
Subaru Impreza
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