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Customer Reviews of Subaru World of Newton

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234 reviews
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  • Very pleased

    5 out of 5 starsby DT on 05/03/2023

    Reception was prompt, service was done quickly
    • We are so happy to hear you had prompt service here at Subaru World of Newton. Thank you for taking the time to leave us this feedback, and we hope to see you back next time!

      by Anne-Marie Mattogno on 05/04/2023

  • Pleasant not pushy

    5 out of 5 starsby NN on 04/16/2023

    Had a great experience at Subaru World of Newton. Our sales rep Nick was very patient. Showed me cars I wanted to see. Didn't try to push me into anything I wasn't interested in. Overall a pleasant experience from beginning to end when we worked with Orlando to sign the lease papers for our new Outback. I would highly recommend them!
    • We are thrilled to hear that Nick and Orlando made your experience at Subaru World of Newton pleasant and stress-free! Thank you for sharing your positive feedback and for recommending us to others. We appreciate your business and hope you enjoy your new Outback! Chris Dexter - General Manager - (973) 250-7815

      by Ellie Guyon on 04/17/2023

  • Cory is always “at your service!”

    5 out of 5 starsby Karin from Hopatcong on 03/28/2023

    Thanks again to Cory, and the service team, for prompt and friendly service. A one day turnaround and updated communication makes a repair painless. Love my Newton Subaru! * please make an orange car again so that I can buy my next one!
    • Karin - Thank you for trusting Subaru World of Newton with your business! We are pleased to hear about your positive experience with Cory, and we hope to see you in the future! -- Ted Higgins - Service Manager - (973) 579-5000

      by Laura Cooley on 03/29/2023

  • Best place to buy a car

    5 out of 5 starsby Lukasz on 03/10/2023

    We have been using Subaru World of Newton for 4years now.Kyle is the man if you want to buy a car.He has helped us on 3 occasions. Every time we had excellent service.
    • Thank you for leaving Subaru World of Newton this wonderful review and for trusting us with your business. It has been our pleasure to serve you and we are thrilled that Kyle has been such a great help through the years. He will appreciate the shoutout. Have a wonderful day and enjoy the ride!

      by Subaru World of Newton on 03/10/2023

  • Customer Service like it should be

    5 out of 5 starsby Bruce P on 02/21/2023

    Not only does Cory in the Service Department have a deep knowledge of cars, their parts & how each works, he explained clearly what his mechanics found this morning, laid out all our service options with an eye towards keeping our costs down, kept us updated on the process as we waited and couldn't have been more personable or professional.
    • Thank you for taking the time to recommend Cory and the Subaru World of Newton service team! We're delighted you can always count on us to get the job done and we look forward to your next visit. Take care!

      by Subaru World of Newton on 02/21/2023

  • Great service

    5 out of 5 starsby Acaruso on 01/30/2023

    I passed by a Friday, got an appointment the following Monday. The car was repaired very fast.
    • Thank you for the review! We are so glad to hear that you had a successful service experience working with the Subaru World of Newton team. Safe travels, and we hope to see you back!

      by Subaru World of Newton on 01/31/2023

  • Top notch service team!

    5 out of 5 starsby cfclogan on 01/27/2023

    My service experience at Subaru World of Newton has always been nothing less than exceptional. Cory, Vince, Julian in service along with Mike and the parts team, and the techs and office staff take care of all my needs: knowledgeable, friendly, and ensure all work on my car is completed with care and precision with parts made available even during supply chain challenges. They have/will help me out in a pinch like the time my window got stuck down in a rainstorm and found me a loaner on short notice so I wasn’t without a car. I can always rest assured that my vehicle is in good hands.
    • We are delighted to read your kind words about Cory, Vince, Julian, Mike, and the team! Thank you for choosing Subaru World of Newton and for sharing your experience. Drive safely until we see you again!

      by Subaru World of Newton on 01/30/2023

  • Great Dealership

    5 out of 5 starsby Scott UGlay on 12/13/2022

    The service was done quickly. They explained everything to me before any work was done 100% recommend!!!
    • Thank you so much for trusting our team here at Subaru World of Newton to assist you and your vehicle. We appreciate your recommendation, and we'll see you around!

      by Subaru World of Newton on 12/14/2022

  • Best service department on the planet!

    5 out of 5 starsby P Clements on 12/12/2022

    The professionalism, communication, courteous behavior, workmanship is top notch in my book! Cory was terrific in every way. I have used this service department for my aging Subaru for years and am never disappointed. I can’t recommend them enough!
    • This feedback makes our day! Thank you for choosing Subaru World of Newton and for sharing your kind words about Cory. Drive safely until we see you again!

      by Subaru World of Newton on 12/13/2022

  • Great service

    5 out of 5 starsby Kathleen on 12/10/2022

    Great service, on time, met expectations and friendly.
    • Kathleen, thank you for the review! We are so glad to hear that the Subaru World of Newton team delivered such a seamless service experience. Drive safely, and we hope to see you back again down the road!

      by Subaru World of Newton on 12/12/2022

  • Excellent service on 2020 Outback

    5 out of 5 starsby ABalzano on 12/10/2022

    Excellent service on 2020 Outback that needed several wear and tear problems resolved. All done with great service & expertise.
    • Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Subaru World of Newton team. Drive safely in your 2020 Subaru Outback, and we hope to see you again down the road!

      by Subaru World of Newton on 12/12/2022

  • Great Service

    5 out of 5 starsby Barbstep on 11/16/2022

    Competent and friendly service - it's really a pleasure to have my car serviced here.
    • It makes our day to see words like this! Thanks for supporting Subaru World of Newton with a stellar review!

      by Subaru World of Newton on 11/16/2022

  • Great honest for repairs!

    5 out of 5 starsby Stacey c on 11/04/2022

    Jillian was great and Ted. I have not been here in 5 years and decided to try again. I am glad I dodid. Ted was awesome explaining what and why I needed certain repairs and Jillian too!
    • Stacey, we're delighted you enjoyed working with Jillian and Ted during your visit to us here at Subaru World of Newton! We appreciate you sharing about your positive experience, and are grateful to have earned your trust in our business.

      by Subaru World of Newton on 11/07/2022

  • Best dealership!

    5 out of 5 starsby Carmen W on 11/03/2022

    This is the best dealership! I always feel like part of the family when I am there. The sales and service teams go out of their way to make sure their customers are happy!
    • This is the kind of feedback that lets us know we're making all the right moves, Carmen. Thanks so much for recommending Subaru World of Newton. We're always happy to see you!

      by Subaru World of Newton on 11/04/2022

  • Always Excellent Service

    5 out of 5 starsby Joe Kearney on 10/19/2022

    I've dealt with Subaru World of Newton since 2014 and their service department is and always has been top notch. They're highly professional and courteous. A pleasure to deal with.
    • Joe, thank you very much for this wonderful feedback! We're thrilled you've enjoyed working with our team here at Subaru World of Newton over the years. We're grateful for your continued support and trust in our business. Until next time!

      by Subaru World of Newton on 10/20/2022

  • Great service

    5 out of 5 starsby Lenny B on 09/09/2022

    Their very professional and work with you to get the best price possible. The service performed was done excellently and in very timely manner. They were very helpful in getting me home when my one hour service became over four hours and I'm about 15 miles from the shop.
    • Hi Lenny - Thank you for your confidence in our team! It was our pleasure to assist you here at Subaru World of Newton and we hope to see you again down the road. Drive safely!

      by Subaru World of Newton on 09/12/2022

  • Knowledgeable and helpful experience

    5 out of 5 starsby Brown Ascent owner on 08/17/2022

    Got me in quick for a scheduled service for a remote starter. Throughly answered my questions and showed me how to use the keybfab.
    • Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Subaru World of Newton team. Drive safely in your Subaru Ascent, and we hope to see you back again down the road!

      by Subaru World of Newton on 08/18/2022

  • Vincent M and the team over at Newton Subaru are fantastic!!

    5 out of 5 starsby Paul Michael Kane on 08/15/2022

    Vincent M and the team over at Newton Subaru are fantastic . . . great people, terrific knowledge base, responsive to communication . . . Top-notch service all around!
    • Paul, thank you for the great review! We are so glad to hear that you had a successful experience working with Vincent and the Subaru World of Newton team. We appreciate your support and hope to see you back again down the road!

      by Subaru World of Newton on 08/16/2022

  • In & Out in no time

    5 out of 5 starsby Suzanne on 08/04/2022

    Tyler in service was absolutely awesome, friendly and professional. My car was taken care of in no time at all.
    • We're thrilled you received the quick, friendly, and professional service we pride ourselves on, Suzanne! From everyone here at Subaru World of Newton, thank you for your business and terrific review! Safe travels!

      by Subaru World of Newton on 08/05/2022

  • Always great service!

    5 out of 5 starsby Jeff Willcox on 06/28/2022

    For years now, these guys have been timely, fair and detailed, not only about the current service, but also what maintenance may be coming in the future. I’ve never seen them trying to upsell unnecessary things, which makes for a trusting relationship.
    • We're thrilled we consistently deliver the top-notch service we strive for, Jeff. Thank you for the fantastic review and for being a loyal Subaru World of Newton client! Till next time!

      by Subaru World of Newton on 06/29/2022

  • First new car and a great experience!!!

    5 out of 5 starsby Steve V on 06/25/2022

    Nick was a huge help. Super friendly and informative. Great dealership and knowledgeable salespeople made for an easy experience. Would literally recommend them to anyone.
    • Hi Steve - Thank you for sharing your great review of Nick and the team! We appreciate your business and we hope to work with you again at Subaru World of Newton. Drive safely!

      by Subaru World of Newton on 06/29/2022


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