Subaru World of Newton
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Dealership Service Review
service Rating
Very disappointed
Written byon 05/15/2024
Do not care about your car ( damaged drivers seat mechanism and didn’t clean after them selfs )
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Subaru World of Newton on 05/16/2024
Dealer Response
I am very sorry for how your vehicle was returned to you and for any oversights on our end with your requested services. A two-star experience is not what we strive to offer, and I will address this feedback with the team to help us improve our attention to detail. If you're willing to share the details, would you consider getting in touch? Thank you, Ted Higgins - Service Manager - (973) 579-5000
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