Irwin Lincoln
Customer Reviews of Irwin Lincoln
Great Purchasing Experience
by 04/06/2024
onWe recently purchased a 2023 Lincoln Nautilus from Irwin Lincoln in Freehold, NJ. Leo, our salesman, made the experience pleasurable, and we never felt pressured. Any questions that we had were answered. He made every attempt to make sure that the process went smoothly. Leo even invited us back if we needed more assistance with understanding the workings of the new car. From previous experiences with other dealerships, we were not looking forward to new car shopping. Irwin Lincoln has changed our thinking about that and has earned an A. The only disappointment was that the dealer does not offer a hard copy of the owner manual.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dealer Is Legit And Willing to Do Business
by 02/17/2024
onWe were able to negotiate the price of the car to a Good/Great Deal as deemed by KBB. The dealer did not play any tricks, was responsive throughout the process, answered all questions and described the vehicle accurately. Specifically, the car was in great shape - no accidents, no scratches, no dings, no bad smell - it was clean inside and out and performed well during our test drive - everything exactly as advertised. No hidden fees, upcharges or pressure from the finance manager to rip us off in the last phase of the transaction. The dealership also had adequate amenities for customers (incl coffee / water / lounge area). Assuming these guys have the car you want, based on my experience, it’s a dealership you can work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 New Lincoln Corsair purchase at Irwin Lincoln
by 06/08/2023
onGreat sales team, fantastic education on all the vehicles features and differences. Honest dealership and made the purchasing process smooth and easy. Highly recommend Jeff Young in Sales and the overall dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Walt F
by 04/27/2023
onMy lease was up and due to my low mileage and the fact that by turning my Lincoln in for a new lease would certainly cost me more than I would have wanted, my option was to purchase. Hearing some horror stories from friends in the same position but from different dealers, I was expecting a true hassle in our termination process. SURPRISE! Not only did I wind up purchasing my car with no hidden costs and upcharges, but the paperwork was completed in a very quick, professional and courteous turnaround. I drove away from Irwin Lincoln in just minutes with my newly purchased vehicle with a smile on my face. Thank you Irwin Lincoln for this happy experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2022 Lincoln Nautilus Lease from Irwin Lincoln in Freehold NJ
by 04/02/2023
onAdam, the salesman, makes the transition seamless. When the previous Lincoln Nautilus was coming off lease, he knew my tastes and picked out a perfect match and contacted me. He prepared the pricing in advance and we closed in days. While I was handling the paperwork, he set up all of my electronic features.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great from start to finish.
by 05/17/2021
onI went in to the dealership knowing exactly what I wanted and the staff certainly delivered. Everyone I can in contact with was friendly, professional, and efficient. The store was clean and impressive in decor as well. I honestly cannot say enough good things about my experience at Irwin.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First Lincoln From Irwin, Probably Not the Last
by 04/22/2021
onThe experience at Irwin Lincoln was exceptional, and I've purchased more than a few cars. Our salesman, Wayne, was a delight to work with. We made three visits to the dealership before we even started talking price. He was more than happy to arrange test drives of different cars, different engines, etc. We ultimately bought a Corsair and so far have been thrilled with it. Don't hesitate!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
by 01/02/2019
onAs a first time customer of Irwin I couldn’t be more satisfied. Wayne Calabretta was an exceptional salesman and easy to deal with. The purchase and pick up processes were seamless and quick. As this is my first experience with Irwin I will have to give further reviews some time in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad sales experience
by 12/03/2018
onBad experience with this dealership, We came to look for a new Lincoln MKC on 11/27 in the evening. The salesperson (Steven Spertos) didn't introduce himself, wasn't so interested to work with us on new lease deals. He did not offer to review any options and prices. Very unprofessional We left with nothing This weekend, went to Dana Lincoln in staten island, where the sale service is exceptional
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Great job
by 05/17/2018
onBest new car buying experience I've ever had !!! Very little haggling told them where I needed to be and wasn't a problem. Even gave me a fair price on my trade in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfaction with Irwin Lincoln
by 06/14/2017
onWords can not describe my complete satisfaction with Irwin Lincoln. I was in the automobile business in many capacities for 36 years and Wayne Calabretta is by far the epitome of what every dealership needs in a salesperson. Chris in finance was a pleasure to work with and also a gentleman. As far as the MKZ goes, I have owned many cars in my days including 5 Mercedes. This car outshines them all. I think everyone pursues the car that suits their needs and desires. I think I have found the car and the dealership for my future vehicles. Thank you Irwin Lincoln.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jay Irwin
by 05/04/2016
onWe went in to look at a 2016 MKC that we requested an internet price for. We met with Jay Irwin. We took the car for a drive and decided we wanted an MKC, however we wanted to purchase one without the sunroof. Jay found one for us at another dealer and made arrangements for us to purchase the car at Irwin. We have purchased many cars from several dealers in the Freehold area and we have to say that Jay really made the buying experience a pleasure. Thank you Jay. We love our MKC!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
An excellent car-buying experience
by 03/17/2016
onI just recently purchased my second vehicle from Irwin Lincoln, and I cannot emphasize enough what a pleasant, stress-free experience it is to do business with them. The service and value that I have consistently received from Jay Irwin are above and beyond, and I trust him implicitly with all of my car-buying needs. I'm a customer for life.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Irwin Lincoln a Wonderful Experience
by 10/08/2014
onI recently purchased a 2003 Lincoln MKS certified. Janno was my salesperson. He made the car buying experience very enjoyable. No pressure, had a wealth of knowledge and answered every question. Everything he said he would do he did! Everyone at Irwin was fantastic! Steve who did my finance was very pleasant and . Billy in the service dept. couldn't have been nicer. He kept me Informed about the status of the cars service on a constant basis. Irwin is a first class establishment who cares for their clientele and goes out of their way to make every visit a rewarding one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great transaction
by 07/03/2011
onFirst time at the dealership, walked in, test drove the car, narrowed down the pricing and drove off the lot w/the new car! The whole transaction took about 3 hours, this was the fastest I ever bought the car. No pressure, competitive pricing. The finance guy did not have last minute surprises.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Pleasure to work with
by 03/16/2011
onExcellent Customer Service, they dont play games, the transaction went really smooth.. and even the first time we went there just to shop not to buy, we received a great service .. I dealed with Jay Irwin,from beginning to end.. Prices are very competitive and they do everything to help you out and pull the deal through.. They really made the scary car buying experience a Pleasure!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth Transaction
by 07/20/2009
onIrwin honored a deal that I had negotiated at another dealer. No games. they had to do a search for the vehicle. The vehicle came in with a roof rack. They did not try and charge me extra for the roof rack. The financing went smooth, with no pressure to buy an extended warranty. The sales rep took the time to answer all of my questions and go over the vehicle with me. They were very concerned with getting me through the process in a reasonable amount of time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments