Irwin Lincoln
Customer Reviews of Irwin Lincoln
Review type:
Excellent Experience
by Lincoln Fan on 03/11/2025Had to purchase an Aviator in a day. Fast turnaround, fair price by informed qualified team.Great dealership, great sales experience, live the new Nautilus!!
by Paullu97 on 12/03/2024updated 12/11/2024Adam was a great salesman! Very clear on the numbers and nothing hidden. The new Nautilis is an awesome vehicle Lincoln does such a good job!Irwin Mazda
by Mcalcag on 12/05/2024Wayne and Peter made my first car buying experience so easy and answered every question immediately. 10/10 recommend for anyone searching for their next car!Excellent experience
by bigscore57 on 09/24/2024I was treated respectfully; dealt with honestly, and dealership delivered on everything we discussed. It was an unexpectedly pleasant car buying experience--something I haven't been used to!!Great Purchasing Experience
by benjti5781 on 04/06/2024We recently purchased a 2023 Lincoln Nautilus from Irwin Lincoln in Freehold, NJ. Leo, our salesman, made the experience pleasurable, and we never felt pressured. Any questions that we had were answered. He made every attempt to make sure… that the process went smoothly. Leo even invited us back if we needed more assistance with understanding the workings of the new car. From previous experiences with other dealerships, we were not looking forward to new car shopping. Irwin Lincoln has changed our thinking about that and has earned an A. The only disappointment was that the dealer does not offer a hard copy of the owner manual.Dealer Is Legit And Willing to Do Business
by Daniell on 02/17/2024We were able to negotiate the price of the car to a Good/Great Deal as deemed by KBB. The dealer did not play any tricks, was responsive throughout the process, answered all questions and described the vehicle accurately. Specifically, the… car was in great shape - no accidents, no scratches, no dings, no bad smell - it was clean inside and out and performed well during our test drive - everything exactly as advertised. No hidden fees, upcharges or pressure from the finance manager to rip us off in the last phase of the transaction. The dealership also had adequate amenities for customers (incl coffee / water / lounge area). Assuming these guys have the car you want, based on my experience, it’s a dealership you can work with.2023 New Lincoln Corsair purchase at Irwin Lincoln
by Donald L on 06/08/2023Great sales team, fantastic education on all the vehicles features and differences. Honest dealership and made the purchasing process smooth and easy. Highly recommend Jeff Young in Sales and the overall dealershipWalt F
by Walter F on 04/27/2023My lease was up and due to my low mileage and the fact that by turning my Lincoln in for a new lease would certainly cost me more than I would have wanted, my option was to purchase. Hearing some horror stories from friends in the same… position but from different dealers, I was expecting a true hassle in our termination process. SURPRISE! Not only did I wind up purchasing my car with no hidden costs and upcharges, but the paperwork was completed in a very quick, professional and courteous turnaround. I drove away from Irwin Lincoln in just minutes with my newly purchased vehicle with a smile on my face. Thank you Irwin Lincoln for this happy experience.2022 Lincoln Nautilus Lease from Irwin Lincoln in Freehold NJ
by Tom W Manap. on 04/02/2023Adam, the salesman, makes the transition seamless. When the previous Lincoln Nautilus was coming off lease, he knew my tastes and picked out a perfect match and contacted me. He prepared the pricing in advance and we closed in days.… While I was handling the paperwork, he set up all of my electronic features.Great from start to finish.
by lmt1025 on 05/17/2021I went in to the dealership knowing exactly what I wanted and the staff certainly delivered. Everyone I can in contact with was friendly, professional, and efficient. The store was clean and impressive in decor as well. I honestly cannot… say enough good things about my experience at Irwin.First Lincoln From Irwin, Probably Not the Last
by Lin/John on 04/22/2021The experience at Irwin Lincoln was exceptional, and I've purchased more than a few cars. Our salesman, Wayne, was a delight to work with. We made three visits to the dealership before we even started talking price. He was more than… happy to arrange test drives of different cars, different engines, etc. We ultimately bought a Corsair and so far have been thrilled with it. Don't hesitate!Great Experience
by JoeA on 01/02/2019As a first time customer of Irwin I couldn’t be more satisfied. Wayne Calabretta was an exceptional salesman and easy to deal with. The purchase and pick up processes were seamless and quick. As this is my first experience with Irwin I will… have to give further reviews some time in the future.Bad sales experience
by Diana on 12/03/2018Bad experience with this dealership, We came to look for a new Lincoln MKC on 11/27 in the evening. The salesperson (Steven Spertos) didn't introduce himself, wasn't so interested to work with us on new lease deals. He did not offer to… review any options and prices. Very unprofessional We left with nothing This weekend, went to Dana Lincoln in staten island, where the sale service is exceptionalGreat job
by marcszukics on 05/17/2018updated 05/25/2018Best new car buying experience I've ever had !!! Very little haggling told them where I needed to be and wasn't a problem. Even gave me a fair price on my trade in.Satisfaction with Irwin Lincoln
by tonyt13 on 06/14/2017updated 06/29/2017Words can not describe my complete satisfaction with Irwin Lincoln. I was in the automobile business in many capacities for 36 years and Wayne Calabretta is by far the epitome of what every dealership needs in a salesperson. Chris in… finance was a pleasure to work with and also a gentleman. As far as the MKZ goes, I have owned many cars in my days including 5 Mercedes. This car outshines them all. I think everyone pursues the car that suits their needs and desires. I think I have found the car and the dealership for my future vehicles. Thank you Irwin Lincoln.Thank you for your feedback. We are thrilled that Wayne was able to get you into a Lincoln and that your experience was a positive one. Welcome to the Irwin Lincoln family, we hope to do business with you again soon. Carlos Sousa, General Manager
Jay Irwin
by Semperfi268 on 05/04/2016We went in to look at a 2016 MKC that we requested an internet price for. We met with Jay Irwin. We took the car for a drive and decided we wanted an MKC, however we wanted to purchase one without the sunroof. Jay found one for us at… another dealer and made arrangements for us to purchase the car at Irwin. We have purchased many cars from several dealers in the Freehold area and we have to say that Jay really made the buying experience a pleasure. Thank you Jay. We love our MKC!Hello Semperfi268, Congratulations on your new MKC! You made such a great choice;the MKC is a gorgeous car. Thank you for taking the time to leave us a review. I am so thrilled to hear that you had an excellent car shopping experience with Jay. Jay is an outstanding salesman and his #1 goal is to make his customers happy. If we do not have the car that you want in our lot, he will find it! Jay is an honest, hardworking individual, and an important part of the Irwin team. I appreciate that you chose Irwin Lincoln, and we look forward to seeing you again! Have a wonderful weekend! Best, Carlos Sousa, GM
An excellent car-buying experience
by jvota11 on 03/17/2016I just recently purchased my second vehicle from Irwin Lincoln, and I cannot emphasize enough what a pleasant, stress-free experience it is to do business with them. The service and value that I have consistently received from Jay Irwin… are above and beyond, and I trust him implicitly with all of my car-buying needs. I'm a customer for life.Hello jvota11, Thank you for your outstanding review! I am so thrilled to hear that you had another exceptional car shopping experience with Jay. Congratulations on your new car purchase! I appreciate that you continue to chose Irwin; your loyalty means a lot to us. We really strive to set ourselves apart from other dealerships and instead of being pushy, our first and most important concern is helping customers, while providing a friendly, warm atmosphere. Jay is a wonderful salesman who is honest, knowledgeable, and loves assisting his customers in finding the perfect vehicles to match their needs. Jay is a vital member of the Irwin team and he will be so happy to read your review. Thanks again for choosing Irwin, and we look forward to seeing you again in the future. I hope you have a blast in your new car! Best, Carlos Sousa, GM
Irwin Lincoln a Wonderful Experience
by MedicOne on 10/08/2014I recently purchased a 2003 Lincoln MKS certified. Janno was my salesperson. He made the car buying experience very enjoyable. No pressure, had a wealth of knowledge and answered every question. Everything he said he would do he did!… Everyone at Irwin was fantastic! Steve who did my finance was very pleasant and . Billy in the service dept. couldn't have been nicer. He kept me Informed about the status of the cars service on a constant basis. Irwin is a first class establishment who cares for their clientele and goes out of their way to make every visit a rewarding one.Hi MedicOne, Thank you for the nice review! We appreciate your kind words and hope to see you again in the future. Best, Carlos Sousa, GM.
Smooth Transaction
by backinblack1 on 07/20/2009Irwin honored a deal that I had negotiated at another dealer. No games. they had to do a search for the vehicle. The vehicle came in with a roof rack. They did not try and charge me extra for the roof rack. The financing went smooth, with… no pressure to buy an extended warranty. The sales rep took the time to answer all of my questions and go over the vehicle with me. They were very concerned with getting me through the process in a reasonable amount of time.A Pleasure to work with
by fiorella1 on 03/16/2011updated 06/24/2025Excellent Customer Service, they dont play games, the transaction went really smooth.. and even the first time we went there just to shop not to buy, we received a great service .. I dealed with Jay Irwin,from beginning to end.. Prices are… very competitive and they do everything to help you out and pull the deal through.. They really made the scary car buying experience a Pleasure!Great transaction
by njtech on 07/03/2011updated 06/24/2025First time at the dealership, walked in, test drove the car, narrowed down the pricing and drove off the lot w/the new car! The whole transaction took about 3 hours, this was the fastest I ever bought the car. No pressure, competitive… pricing. The finance guy did not have last minute surprises.
Welcome to the Irwin Family and Thank you for your business. If there is anything we can do for you, please don't hesitate to give us a call. Best- Carlos Sousa, GM
by irwincars on 01/31/2019