Grappone Honda
Today 7:30 AM - 7:00 PM
Customer Reviews of Grappone Honda
Review type:
I Love this dealership
by Happybuyer on 05/09/2025
Travis was amazing. Answered all my questions honestly. No pressure. I highly recommend
1917 reviews
Sort by:
Wonderful service
by Novarhay on 11/20/2024Went above and beyond to help fix the issue.Good service experience
by Tammi Wilson on 11/01/2024updated 11/19/2024Took out Honda CRV in for its first service check. Absolutely loved the video walkthrough of the car and what they found. Really informativeOutstanding
by HappyLife on 11/09/2024Best car buying experience I’ve ever had! I will continue going to Grappone Honda for all my car purchases. Thank you!!!Grappone Honda and Travis
by Heather on 10/25/2024Travis was our sales representative and he was so efficient and friendly and full of knowledge. He checked in with us yet did not push. He ensured the process was smooth and made sure that I was very happy with the car and aware of all its… buttons and features. He is friendly and patient and reassuring.Oil change and replace rear window due to recall
by My hrv 2023 on 09/26/2024updated 10/04/2024I brought my car to Honda and had the oil change and everything went great. In fact I like when they do the inspection and you are right there with them with your vehicle makes you feel included. I also had them check the rear window due to… the 2023 HRV rear window recall they it failed. They kept the car only had it for four days and I just got it back today so they move very quickly on that, and I appreciate that as well. I always have a good experience at Honda with Mike TVery generous
by BobNH22 on 10/03/2024Service is always thorough. This time they generously did some vehicle service for us and did not charge for it. Very considerate and, as stated, very generousSales Honda CR-V sport hybrid L
by HeeSun L on 09/18/2024updated 09/24/2024Our salesman Erik Faust at Grappone was best and he was very much helpful and very professional He answer all the questions and same time he made us feel comfortable he was very kind and nice we were and are very happy that he met him… thank you Erik 🙇🏻♀️Excellent friendly service
by HRV 2024 on 09/17/2024Prompt quality servicePrompt, efficient, courteous
by VtMattNH on 09/16/2024Came in for 87k service. Happy with options, though i don't need or want the videoGreat experience!
by Margo19 on 09/14/2024Erik was fun to work with, and felt no pressure to need to decide in the moment, making it actually fun to shop for a vehicle. The process was clear and straightforward and I’m loving my new little Honda.Service
by Spaquette on 08/31/2024There was a little confusion on the price but Stacy made good on what I said. She was so nice.Excellent service
by KWillis on 08/07/2024The service is always excellent and complete in a timely fashion.Great customer service.
by Cherism on 07/18/2024Thank you Christy, Adam, Jasmine (and many others) for coming up with a solution so we could purchase our truck. There were some unanticipated bumps along the way out of your control and we so appreciate how you stayed focus on the goal… and did the right thing. You definitely went way above and beyond in this situation which we appreciate.Excellent Customer Service
by karbar114 on 06/18/2024From dropping off and picking up, experience was excellent. Grappone did a multi-point inspection checking everything under hood and under car. No charge and made recommendations on what service would be needed down the road. I used the… courtesy shuttle and George was extremely courteous and friendly.Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Regular maintenance
by Johnfx4 on 04/13/2024First oil change at the dealership: Fast Friendly ProfessionalHello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Regular Scheduled Service
by Honda Fit on 04/02/2024Very pleased. In quickly, out on time, and happy to answer my questions.Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Quick and easy
by Bfrank1888 on 03/14/2024Friendly staff and quick service, had the car I wanted on the lotHi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
Excellent service
by W Lee R on 02/27/2024Gave updates and video of service done through the day. Offered recommendations of service that could be done while thereHi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Go elsewhere
by Unimpressed on 01/19/2024I’ve been a customer for quite a few years. Prior to that, my fiancé was a customer for 10 years. In the past 2 years I have felt that the service department is much slower and are more concerned about the extra services they recommend that… they’ve “found” during your appointment. I will go for my free inspections but will take all my services to a more trusted local mechanic that doesn’t jerk me around or make me wait or “find” issues that aren’t real issues.Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (855) 902-0280 so we can work towards a resolution.
Purchased a new Honda Ridgeline
by Bsorette on 12/15/2023I had an excellent experience with my new purchase. Corine was my product specialist. She did a great job of finding the right vehicle and walking me through the process. I also received a fair deal on my trade. Thank you Grappone Honda! I… wouldn’t hesitate to come back for my next purchase.Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
About our dealership
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grappone Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Andrew Newton on 07/20/2024