Grappone Honda
Customer Reviews of Grappone Honda
Review type:
I Love this dealership
Best car buying experience
by Honda-hrv on 12/07/2023Eric and staff at Grappone were friendly, honest, fair and well organized.Grappone Honda
by Happy people on 11/15/2023Great experience , Corine was very helpful, locating the vehicle we wanted and the whole experience was seamless. All the other employees we met with were also friendly and pleasant. Corine took her time to go over all the features of the… car with us.Hi, we're happy you found our staff to be so supportive during your experience here at Grappone Honda. We hope you have a great day!
Service
by Labradoc on 10/25/2023I purchased four new tires during the Grappone tire sale and had winterizing of my CRV done….and they found a mouse nest in the air filters and behind the glove compartment and cleaned that all out and checked the wiring…as well as doing… the expected replacement of tires, balancing and re alignment.Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Older d
by MaryAnn on 08/23/2023In for State inspection and service.Older car, part required. Staff courteous, explains all detail about needed service. Offer of loaner..not needed. Car detailed....looking and sounding purrfect!! Thank you for taking such good care of my… 2006 Honda!Hi Maryann, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
great car buying experience
by hondadriver on 07/10/2023No-haggle sales, no pressure, sales rep happy to answer our questions to make sure the vehicle we chose was right for us. Will definitely return to buy from Grappone again in the future.Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Routine maintenance
by Frenchie on 06/27/2023Needed an oil change. Friendly, professional atmosphere. Got oil change, tires rotated, & state inspection. Waiting area comfortable, quiet, & clean. Could not have been easier. I liked the video!Frenchie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Super Service
by Gale2023 on 06/28/2023Great service and wonderful folks! They always do a great job.Hi, we really appreciate your feedback! We hope to see you soon!
Excellent
by Susan33 on 06/15/2023Went to grappone to buy a car. Erik was excellent. Walked me through the whole process.Hi, thank you for your kind review; we are happy to pass along your comments to Erik at Grappone Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Top Notch Work
by Cmele2158 on 06/10/2023I’m super impressed with the new service video that Grappone Honda is providing to customers. It is so cool to see the technician explain and SHOW all of the multi-point inspection highlights. A big thank you and terrific job Grappone!Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Service at Grappone
by Anonymous on 05/27/2023They listen, are thorough, share with you in detail what they find and will try to save you $ if the can. Been using Grappone service for 12 years and have always been pleased with their work and integrity.Hi, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!
Overall excellent and easy experience
by Sp1rals on 05/13/2023Erik Faust was beyond incredible. He answered any and all questions I had with confidence and a smile and made the process of trading in my car for a brand new one extremely easy and painless. By far one of the best salesmen and dealerships… you could ask for. He and the dealership had everything to go for my appointment and that will always stick with me on how amazing the whole experience was. 10/10Hi, we're happy you found our staff to be so supportive during your experience here at Grappone Honda. Thank you, and have a fantastic day!
Grappone Honda Service Continues to Excel.
by DennisD on 05/05/2023The level of professionalism and commitment of this team cannot be overstated. We’ve been going to Grappone Honda for years, and every time we do, we’re more impressed than the last time we visited. They’ll take great care of your car, and… great care of you. Super efficient, super quality of work, super service. Trifecta!Hi Dennisd, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Trustworthy
by ChefBruce on 04/27/2023Friendly knowledgeable staff that are always helpful and willing to go the extra mile.Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Fantastic sales experience
by Briant421 on 04/27/2023I recently purchased a new Honda Ridgeline at Grappone Honda. From the minute I walked in the door until I drove the truck off the lot the service was exceptional. They used text messages to keep me informed of when my car would be arriving… at the dealership and to answer any questions I had while I waited for delivery day. Every aspect of the car buying experience was professional, efficient, and positive. I really appreciate that they don’t haggle and play the game of running out back to “talk to the manager”. The whole experience was seamless and transparent. I would recommend Grappone to anyone looking for a car.Hi, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!
A pleasurable experience
by Mak4364 on 04/15/2023I used to hate buying cars, but this is the second vehicle I’ve purchased from Grappone and I only have good things to say. Our salesman Erik was very patient with us as we changed our minds several times during the process. He took the… time to answer all our questions and keep us updated wile we waited for delivery. Our trade-in was inspected thoroughly and they gave us a fair offer - no low-balling. Nice showroom, friendly people, and no pressure.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grappone Honda! If you have any further questions, please give us a call. We're always happy to help!
Review of recent purchase
by Kelleigh on 03/29/2022I worked with Brittany from Grappone Honda in Concord, and she was extremely helpful and knowledgeable. She made this experience getting a new car easy and manageable. She was fun and amazing to work with!Hello, we're happy you found our staff to be so supportive during your experience here at Grappone Honda. We are always more than happy to assist you if anything else comes up. Take care!
Just beware and check tires.
by Do not know on 07/14/2021My 2020 brand new purchased car had 2019 tires on them and said I needed new tires at 14750. Replaced at 17379 due to leak in tire. One tire company said they probably put lease tires on a new car. Just to let others know and be aware. Of… course Graponae denied it.Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (603) 225-3371 so we can work towards a resolution.
Another Service Completed
by Denise on 04/05/2021Friendly & professional staff, comfortable seatingHi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
Thank you Grappone!
by Josee on 04/05/2021Ben was not pushy at all. I liked the relax atmosphere.Hi Josee, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
A different kind of car buying experience
by Cassie on 04/04/2021Authenticity of sales person (Ben). No pressure. Friendly staff all around. Angela was super helpful and just wonderful.Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Amazing Car buying experience!!
by Carolyn on 04/03/2021It was amazing!! Christy was so helpful and knowledgeable. She made the car buying experience easy and painless!!Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grappone Honda! We look forward to your next visit! Take care!
by Megan Reid on 12/08/2023