Grappone Honda
Customer Reviews of Grappone Honda
Quick and easy
byon 03/14/2024
Friendly staff and quick service, had the car I wanted on the lot
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Regular maintenance
byon 04/13/2024
First oil change at the dealership: Fast Friendly Professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Regular Scheduled Service
byon 04/02/2024
Very pleased. In quickly, out on time, and happy to answer my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and easy
byon 03/14/2024
Friendly staff and quick service, had the car I wanted on the lot
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 02/27/2024
Gave updates and video of service done through the day. Offered recommendations of service that could be done while there
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Go elsewhere
byon 01/19/2024
I’ve been a customer for quite a few years. Prior to that, my fiancé was a customer for 10 years. In the past 2 years I have felt that the service department is much slower and are more concerned about the extra services they recommend that they’ve “found” during your appointment. I will go for my free inspections but will take all my services to a more trusted local mechanic that doesn’t jerk me around or make me wait or “find” issues that aren’t real issues.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Purchased a new Honda Ridgeline
byon 12/15/2023
I had an excellent experience with my new purchase. Corine was my product specialist. She did a great job of finding the right vehicle and walking me through the process. I also received a fair deal on my trade. Thank you Grappone Honda! I wouldn’t hesitate to come back for my next purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car buying experience
byon 12/07/2023
Eric and staff at Grappone were friendly, honest, fair and well organized.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Grappone Honda
byon 11/15/2023
Great experience , Corine was very helpful, locating the vehicle we wanted and the whole experience was seamless. All the other employees we met with were also friendly and pleasant. Corine took her time to go over all the features of the car with us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 10/25/2023
I purchased four new tires during the Grappone tire sale and had winterizing of my CRV done….and they found a mouse nest in the air filters and behind the glove compartment and cleaned that all out and checked the wiring…as well as doing the expected replacement of tires, balancing and re alignment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Older d
byon 08/23/2023
In for State inspection and service.Older car, part required. Staff courteous, explains all detail about needed service. Offer of loaner..not needed. Car detailed....looking and sounding purrfect!! Thank you for taking such good care of my 2006 Honda!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great car buying experience
byon 07/10/2023
No-haggle sales, no pressure, sales rep happy to answer our questions to make sure the vehicle we chose was right for us. Will definitely return to buy from Grappone again in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Super Service
byon 06/28/2023
Great service and wonderful folks! They always do a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine maintenance
byon 06/27/2023
Needed an oil change. Friendly, professional atmosphere. Got oil change, tires rotated, & state inspection. Waiting area comfortable, quiet, & clean. Could not have been easier. I liked the video!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 06/15/2023
Went to grappone to buy a car. Erik was excellent. Walked me through the whole process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top Notch Work
byon 06/10/2023
I’m super impressed with the new service video that Grappone Honda is providing to customers. It is so cool to see the technician explain and SHOW all of the multi-point inspection highlights. A big thank you and terrific job Grappone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service at Grappone
byon 05/27/2023
They listen, are thorough, share with you in detail what they find and will try to save you $ if the can. Been using Grappone service for 12 years and have always been pleased with their work and integrity.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Overall excellent and easy experience
byon 05/13/2023
Erik Faust was beyond incredible. He answered any and all questions I had with confidence and a smile and made the process of trading in my car for a brand new one extremely easy and painless. By far one of the best salesmen and dealerships you could ask for. He and the dealership had everything to go for my appointment and that will always stick with me on how amazing the whole experience was. 10/10
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Grappone Honda Service Continues to Excel.
byon 05/05/2023
The level of professionalism and commitment of this team cannot be overstated. We’ve been going to Grappone Honda for years, and every time we do, we’re more impressed than the last time we visited. They’ll take great care of your car, and great care of you. Super efficient, super quality of work, super service. Trifecta!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Trustworthy
byon 04/27/2023
Friendly knowledgeable staff that are always helpful and willing to go the extra mile.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic sales experience
byon 04/27/2023
I recently purchased a new Honda Ridgeline at Grappone Honda. From the minute I walked in the door until I drove the truck off the lot the service was exceptional. They used text messages to keep me informed of when my car would be arriving at the dealership and to answer any questions I had while I waited for delivery day. Every aspect of the car buying experience was professional, efficient, and positive. I really appreciate that they don’t haggle and play the game of running out back to “talk to the manager”. The whole experience was seamless and transparent. I would recommend Grappone to anyone looking for a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A pleasurable experience
byon 04/15/2023
I used to hate buying cars, but this is the second vehicle I’ve purchased from Grappone and I only have good things to say. Our salesman Erik was very patient with us as we changed our minds several times during the process. He took the time to answer all our questions and keep us updated wile we waited for delivery. Our trade-in was inspected thoroughly and they gave us a fair offer - no low-balling. Nice showroom, friendly people, and no pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments