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Customer Reviews of Amherst Subaru
Review type:
Straightforward and no-nonsense
by No nonsense on 03/05/2024
Liked this dealership for their straightforward and no nonsense in answering questions, plain and simple. I asked for a quote via email on a car and they answered. Unlike other dealerships that said, sure we’ll tell you our quote once you… come in and meet in person. Or some that buried their “quote” in a standard promo video. Had to drive further to get to this dealership, but worth it for not getting a runaround.
25 reviews
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great place to car shop
by daivdgknows on 09/05/2016I went in to service my 2014 Legacy lease and wanted to get into an Outback. Karl Gott showed me the Outbacks and the options they had. We found the right one for me and I got out of my Legacy lease early and into the car I wanted!… Everything was smooth and hassle free! Highly recommendedPerfect buying experience
by OnTrackFarming on 08/24/2016updated 08/29/2016I recently purchased a car at Milford Subaru. The entire experience from my first contact via web searches thru the follow-up after the sale could not have been more perfect. Several times the person I had been working with was unavailable… and the others in the company stepped right in and picked up without missing a beat. Everyone seemed to be happy to step in and facilitate the process. Having run a small business myself for many years I know just how hard it is to build a team which operates so consistently and looks for opportunities to help or go beyond what is necessary. I am not sure why it works so well, but I would say don't change anything in how you hire and develop your teams. I had done a fair amount of price and feature shopping among dealers in a 400 mile radius, Milford was not only extremely price competitive, they where brutally honest. While other dealers where making delivery promises and availability promises which turned out to be impossible, the Milford staff took the time to explain how the Subaru allocation and shipping process works, which in turn dictates the soonest ANY dealer could accurately commit to the availability of the model, color and feature set I was looking for. The honesty could have cost them a sale, instead it solidified my desire to work with Milford Subaru for this purchase and future purchases.Great buying experience
by briang944 on 07/02/2016I found a car I was interested in and stopped by to talk to Karl. I got what I wanted for my trade in and paid a fair price for the car I was looking for. The negotiations were cordial, not like some dealerships, and Karl was… knowledgeable about the car I ended up buying. He did not try to push me into a higher priced car or package. All of the folks we dealt with were friendly and courteous. I will definitely go back to Milford Subaru for my next car purchase. BrianEasiest Car Buying Experience EVER
by crimefightah on 01/15/2016We visited every dealership imaginable in the Manchester NH area. GMC, Mazda, Toyota, Jeep, Chevrolet to name a few. At some of those places, we were treated inappropriately and lied to. We were extremely discouraged. We HATED wasting our… weekends trying to find the right vehicle. Then, we decided on purchasing a 2016 Subaru Crosstrek. We LOVE this car. AMAZING in the snow. Sporty, comfortable. But that wasn't made us totally sold that this vehicle was the right one. What sold us was the way Milford Subaru treated us. We told them what we wanted. And without the back and forth, without the negotiating, without dishonesty, they delivered. It was by far the EASIEST Car Buying experience we've ever had. Kris Caron, our salesman and Jeff Diener, the GM are the reasons we bought this car. They promised they could get this deal done, and they did. I have NEVER trusted a dealership...until now. If you enjoy the stress and hassle of buying a car, go see any other dealership. If you want a great vehicle with great customer service, go to Milford.
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