Customer Reviews of Lexus of Las Vegas
Review type:
Great Saleman and Great Product at Lexus Las Vegas
by JC on 01/02/2024
Chris Daw was fabulous! He got me in the perfect 2024 RX 350. He listened and understood what I wanted. Chris is the best salesman I've ever dealt with. This is the third vehicle I got from him. And my eighth Lexus. Great product… which is extremely safe.
239 reviews
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Genuine, Red Carpet Service | Ask for Sungmin!
by Kendra on 11/01/2022Ask for Sungmin Daniele to help you and she will not disappoint. I am very grateful for the genuine, red carpet, consistent service I received (and still receive) from Sungmin- she is a bright ray of light! There were a couple… frustrations at the time of vehicle pick-up (related to car insurance and tire warranty paperwork) so we had to reschedule, but she personally gave me a ride to and from the dealership. No words can accurately express her kindness and ability to decrease stress levels in any situation - especially since the car search journey too me out-of-state. In my professional life as Global Director of Customer Experience for an international B2B company, and in my personal life as a customer in the B2C world- I have not come across such a genuine service rep who truly cares like Sungmin- you cannot coach this! I hope she gets a raise or a promotion soon. I will forever send friends / family to see Sungmin about a car. Thank you! KendraThe Dearlers in Town
by Mac on 10/29/2022I like Lexus of Las Vegas because of their quality service, professional, friendliness And most of great cars.Good service
by Kdj on 09/25/2022I had my vehicle serviced due to electronic parking brake malfunction. Vehicle was with them for about two weeks. However, V and the staff updated regarding the status of the vehicle eventhough its short staff. My car is still under… warranty and got my side trim changed. Getting the car back was fast transaction. I would highly recommend it. Thank you so much.Best Car Salesman ever
by Natasha Salazar on 09/03/2022From the moment we met John at Lexus of Las Vegas, he took care of us like family. He didn’t pressure us, or hound us and showed us two amazing vehicles that fit our preference. He is the most straight up, honest, and kind salesman we have… ever met. Our time at Lexus was very pleasant. We would also like to acknowledge JP whom was the financial manager that finalized the purchase of my dreams and found us the best deal. Thank you to both John and JP for such a wonderful experience and can’t wait to be back soon.Amazing customer service - great value
by Bardia on 08/31/2022Purchased my 5th car from Lexus of Las Vegas last week...why? Because they are the most professional, honest, helpful and caring dealership in town. Thank you Don Turner for selling me 3 vehicles to date.Try Lexus of Las Vegas first!
by Dave on 08/25/2022Customer service was incredible. One of the best car buying experiences you can get. Sales and management went the extra mile to get us the best deal and ultimately very satisfied with our purchase. We highly recommend to anyone looking for… a respectable friendly dealer to visit Lexus of Las Vegas first. Thank you!New Lexus Purchase
by Matt B on 08/13/2022My wife and I ordered a Lexus 2022 GX 460 six months ago. We took delivery of the SUV on August 6, 2022. Susan Leong was great with the order and keeping us updated. Sungmin Daniele helped us with the delivery and trade in of our vehicle.… Lexus of Las Vegas did an excellent job with delivery of our vehicle. Susan and Sungmin are the absolute best! I would highly recommend either one if you are looking for a professional sales consultant. Can’t say enough about Lexus of Las Vegas and Susan and Sungmin! Thanks for a great experience.Great service and comfortable waiting area
by Mike F on 08/10/2022Vahagan was great in the service dept. Explained everything and car was ready on a timely basis. Great dealership!Fast and easy
by David Smithson on 07/11/2022Scott and Leo were great. They both made sure I got a good rate and made everything really simple.Best and Most Excellent Lexus of Las Vegas
by DrLMM on 07/10/2022My salesperson Charles at Lexus Las Vegas was outstanding. He was polite, he listened to what I wanted, he was never pushy, and I ended up in a car that I love. It was Charles’ professional and polite demeanor that were the two key factors… as to why I purchased the 2022 Lexus from Lexus of Las Vegas. Charles is a keeper - thank you Charles!” I give 10 PLUS stars out of 10Outstanding experience
by Scott C on 07/01/2022Sam was awesome to deal with. I was kind a surprised when I got a call from him letting me know a NX 350 just arrived on the truck since the original intent was for me to just be able to see one in person before possibly ordering one that… was inbound. After seeing it person though and the way the car market is right know I decided to make the purchase (also happened to be the color I wanted). The purchase experience was great too. It seemed to be quicker than other cars I purchased over the years. Overall, the whole process was outstanding and I really enjoyed talking and working with Sam to get this car. He's by far the best salesperson I've dealt with when it comes to looking at/purchasing a car. ThanksGreat Lexus Experience
by Jean on 06/27/2022Professional, knowledgeable & courteous. Michelle & MD are the best.First complimentary service at Lexus
by LH on 06/27/2022Nice & friendly welcome at service center & quick and efficient; however, car wash wasn’t great, inside wasn’t cleaned at all and outside had some water sprinkled, left inside trunk.Smooth and efficient transaction!
by Family of four on 06/13/2022Vincent Nakar, our sales consultant, made it very smooth and efficient experience. He had been honest and very polite, no pressure whatsoever. He answered our question very quickly even after the sales. The car came in on time with all the… options promised. We will definitely recommend our friends and family to get a Lexus from Vincent!Happy New Lexus Owner
by Mariah on 05/28/2022Susan Leong is wonderful! I recently purchased my first Lexus and she was so helpful and responsive throughout the process. Since this was my first luxury car purchase, I asked and emailed MANY times and she truly went above and beyond to… make sure that everything was taken care of and I never felt like a nuisance. It was conversational rather than cold and transactional. I will refer all of my friends and colleagues to Lexus of LV because of Susan. Truly a wonderful experience.Super awesome 💕💕💕💕
by Tgray on 05/25/2022There are very helpful, took there time didn't rush nothing, didn't feel like a hassle.Great job you guysA painless experience.
by Carol on 05/17/2022We felt comfortable shopping. That’s not customary at most Brand Dealers. Knowledgeable, Friendly, well dressed and efficient. Found the car and drove out with it in 3 hours.Best dealership in Las Vegas
by John on 05/13/2022I have purchased or leased many many cars over my 35 years as a driver. The car is awesome, but the service was even better. Chris, Jay, and Leo made the Experience special. In a world where car buying is usually a nightmare, I was in… and out in record time. Without a doubt, the best car buying experience I have ever had.New Lexus LS
by Scott A on 04/02/2022I just completed my purchase of a beautiful New Caviar Black LEXUS LS. It is an incredible vehicle as is Lexus Las Vegas as a dealer. My salesperson for the second vehicle in a row was Internet Manager, Susan Leong, who is nothing short of… incredible!Great Place to Buy a Car
by Laurie on 03/28/2022Scott was very knowledgeable and helpful in helping me with the purchase of my 2019 Lexus IS 300 F Sport. The rest of the crew was helpful in processing all the paperwork, transferring my stuff from my old vehicle to the new one, helping me… out with all the technology my Lexus is equipped with, they even took pictures of me with my new car! Everything was handled in a very helpful and professional way. I would recommend anyone looking to purchase a vehicle to Lexus of Las Vegas!Best Buying Experience
by Pat and Pam on 03/20/2022I’m 52 and have bought a lot of new cars in my life but this was, hands down, the best buying experience I’ve ever had at a car dealership. Hard to believe in this buying climate with car shortages and supply chain issues but it’s true.… I’ve been looking at cars and visiting dealerships since last Fall and everyone is putting mark-ups (most outrageous) on their vehicles — but not Lexus of Las Vegas. Rachel and Jacob made the car buying experience easy and pleasant. I would not hesitate to buy another car from them again. They are the best at what they do. If it wasn’t for them, I likely would not have bought the car. After I bought the car, they sent a guy out to my house the next day to go through all the features of the car. That blew me away! Josiah came out and spent hours with us patiently showing us every feature of the vehicle, programming our garage door buttons, hooking up our cell phones and helping to program the NAV system. He pointed out features I never even realized the car had. In short, I would highly recommend this dealership!!
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
Languages Spoken (9)
- English
- Arabic
- Tagalog
- Persian
JC, it's fantastic to know that Chris was able to help you find the perfect RX 350 at Lexus of Las Vegas. We're grateful for your loyalty and appreciate your kind words about our team! Enjoy your new ride!
by Lexus of Las Vegas on 01/03/2024